One of the best banks in Annapolis is Closing on February 25th 2020 just wanted to allow everyone…read moreto know. Farewell to the bank.

Perfect bank to go to. All of the employees make you feel like you are at home. They answer all of…read moreyour questions and come up with solutions that fit your every need. All smiling faces inside and will have you leaving with a smile. They also have a parking garage and that makes everything 100x easier to park. Do yourself a favor feel free to stop in and see what I am saying.

First Citizens has been fantastic for years as they have offered all the services that I have…read moreneeded and are always friendly and helpful. Their interest rates best competitors time and time again and I know that I can count on them for my banking needs

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Annapolis, MD branch or find us online.

I have had a very positive experience here. The staff is very helpful. it is a little hard to…read morefind but, ample parking and a nice facility. I'm very happy we switched from Fidelity.com (see my other review).

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

I have been banking here for many years and have a half dozen accounts opened with them. The…read moreservice is always professional, counter personnel are always pleasant and courteous and there is never a real wait for help. I highly recommend anyone looking for a great bank to check this one out.

I spent 3 hours at this branch and did not accomplish what I came to do. That said, I spent those 3…read morehours with a banking professional named IZZY and she was OUTSTANDING. Izzy could not have tried harder or cared more about attaining the desired resolution. I'm giving 5 stars for the 5 star effort she put forth on my behalf and likely anyone who is fortunate enough to be paired with her for assistance. You can pay anyone to do a job, you cannot pay a soul to genuinely care. Izzy cares. Izzy cared about my burden as if it were her own. Izzys kindness, diligence and professionalism, etc. stood out in a way you DONT SEE MUCH OF THESE DAYS. The branch is fine but NFCU is privileged to have her on their team. Izzy would be an MVP at any bank whose standards are "Excellence. Always. No Exceptions". Any bank would deliver excellence with her on their team. NFCU and customers like me is who she chooses to give her best to and I'm grateful for her efforts. NFCU: Izzy is a top tier Associate, she deserves to be openly acknowledged for the 5-star bar she set, met and far exceeded if. I spent 3 hours at this bank branch, didn't accomplish a thing, still left happy. Izzy spent 3 hours on this, the least I can do is give her some of my time to acknowledge her in this review.

First came the email, you owe us a signed promissory note…read more Then went the phone call, what do I owe you? I have been paying for this boat for 15 years. Sir we are changing over our system and your data has not caught up with the update. Thanks! Then came the next email, we need your promissory note. Then went the phone call, Anthony getting kind of tired of this stop sending me this crap unless I actually owe you something. Nope! sir it looks good should be caught up soon. Then came the letter, sign this promissory note and return. Sitting in the lobby of NFCUACC to find out if anyone here is smart enough to make this stop. Zero Customer Concern! No Actual control of the process.

They are so much better than USAA. Remember that with a credit union the customer is also a…read morepartial owner.

I arrived at NFCU and was instantly greeted by a smiling young professional. She listened to a…read moreconcern I had with my account. After a bit of research she confirmed that my concern was understandable. She advised that I present my concern to the next available teller. CJ was another young professional at the Annapolis branch of NFCU. He asked for my credentials and advised me that he would speak with his supervisor. After the briefest pause he returned to the counter and resolved my concern with nothing further needed on my part. I appreciate being a member of NFCU more so after the prompt and courteous staff I have interacted with on my most recent visit. Thank you.

Waited in line for 45 minutes the other day they had one teller behind the window the manager was…read moreon the side I approached them and asked him why don't you go help the poor lady she's by herself he says to me we're doing the best we can. Branch managers like this will not have a job for very long. Not to mention some genius in corporate decided to close the two closest branches to this location. I have since switched banks and will never look back Bank of America you suck!

Went into bank to cash a check (12/9 at 10:15). Only one teller station was open, despite there…read morewere six people in line. Customer at the teller station was trying to deposit into an account without proper ID, waited 5 minutes and another teller came to help original teller. Another 10 minute wait and line had not moved. Manager on duty walked into teller area, but did not add a teller. Waiting 15 minutes was too long for me and I left. The line behind me was another 10 people for a total of 15 in a single line. There were about 4 bank personnel in building, but only one helping customers. Complete disrespect for their customers, Hope some manager reads this and corrects problem. Do they understand who the customer is at this branch?!!

I spent 30 minutes at the drive-through at this bank. Michelle have been waited on yet. No one…read moreworks here. No one answers questions appropriately when you call them to big waste of time just that you go to another bank which I'll be doing myself. Thank you very much.

This branch is very nice…read more The issue i have is with Wells Fargo in general. The businesses moto they have is horrible. You opened accounts for the elderly and they never knew they had them. You have had multiple data breaches Your fees are outrageous. Your employees are nice people but as a company I give you a 0

I had a positive experience when I went. I arrived for an appointment that I had booked online the…read morenight before. Upon arrival I was greeted by like 3 people. It was welcoming to say the least. I let the woman at the counter know I was there for an appointment and she said they were waiting for me. I walked over to sit but was waved at to come on over. The woman introduced herself and I was able to open an account and she answered a lot of questions I had about Canada and US transfers. It was pretty easy. Thank you Lashon and Rae!