Going here for about 5 years. Out weighs any insurance agency I've ever known. Ask for Roxanne!…read moreDown to earth will help with getting the best deal around. Local buisness is always heart warming ;)

I used Peppler Agency before the interwebs and was always happy with the service. I have gone back…read moreto the Peppler Agency as of recently and couldn't be happier with the service. Our agent, Heather, has been nothing short of amazing and helpful. I would recommend them for your insurance needs if you live on the east side of Detroit or the east suburbs.

Great customer service! Maureen is always looking for ways to save me money and who doesn't like…read morethat?!

From the owner: Your local Independent Insurance Agency. Insuring what matters most to you. Woman owned and…read moreoperated. Specializing in Life and Health including Medicare plans. Also offering insurance for your small business, auto, home, boat, motorcycle, rental property, classic car, and more.

We are relocating back to Michigan and needed an insurance quote. The office was responsive,…read morefriendly, and very thorough in meeting our needs. I am so glad to have found this agency! I'm looking forward to a long relationship with them as our insurance agents.

Awesome! The office personal are superb and Terron is the super agent! They treat you like family…read moreand truly try to lower your rates plus protect your assets. I used to shop around for insurance companies, I no longer have to do that because I know I have the best! Thanks!

I have been a customer of this insurance group for 5 years. Every payment they sought was always…read moremade on time. Recently, I called them because another insurance agency offered me better rates. I called them to say this and to request a discount given the challenges with the pandemic, as well. When I received a return call from the woman who worked at DC Insurance Group, she was extremely condescending and discouraging. She also told what I believe is a lie. She said that there is no way they can provide or look into a discount. She used a stuck-up tone. And she also said that they have no control over the price, and that this is all decided by my mortgage company. I know that is 100% false because the mortgage company allows me a choice of which provider to use for insurance. So she basically lied to me to get me to stop asking for the assistance. I can't believe this is how they treat loyal customers who have paid on time for 5 years. I would be very careful before going with them if you are in the market for insurance.

From the owner: "Taking care of what's important"read more

Paul provided me with insurance for a few years. It was fine, until he rewrote my auto policy…read moreDecember 2024. I had him rewrite it again the next day to match a different quote I received. He gave me an issue about PIP, I did not want it because I already have medical insurance. In order to fully remove it I apparently need a letter from my health insurance. Okay; whatever. I'll stick with the lowest amount for PIP. Renewal time came & the 1st policy he wrote renewed, not the one I paid for. Instead of saying hey I'm sorry, he lied & tried convincing me I actually paid for the first one. Well, everything was done in text or email so I have the receipts. Finally well I mentioned writing an appropriate review, he told the truth. A few weeks go by, I check on my refund, because I didn't hear back. Apparently I "fell through the cracks". But we were back at square one at which policy I paid for. Again, I have all the receipts. If you want an honest person who doesn't overcharge, lies, & lets things "slip through the cracks" to provide you with insurance, Paul is not your guy.

Paul and his Office Manager Brandie did their best to assist me in regards to some of issues I was…read morehaving with Farm Bureau. The issue was going on for approximately 2 months, issue being miscommunication and documentation that was allegedly received by me in regards to some issues with my auto policy. The result of this ended up canceling my family members and myself off of the auto policy with Farm Bureau. After 2 months of going back and forth via email & phone. I decided to walk into Paul's St.Clair Shores office to physically show both Paul and Brandie the documentation I received from Farm Bureau so they can have an understanding of my confusion and so that we were all on the same page. The outcome wasn't exactly the solution I was looking for. However, Paul was as honest as he could be with me. Showing me exactly what he had access to and why we had to take the path we took so my family members and I can be covered. Coming into Paul's office you can tell that their team genuinely cares for you as their customer, and try their best to resolve any issue that may come their way. Paul and Brandie, thank you again for helping me solve my issue and ensuring my family members and I were covered before I left your office.

This is one family owned Insurance agency who are really caring to me as one of their clients. They…read morewould inform me of anything that pertains to my insurance coverage. They don't just leave me clueless about my coverage. They could be contacted by phone, email and they would be available most of the time. I love how they listen to you and when they provide the answers, the make sure that you understand everything and every details.

Great family office. I was fortunate enough to work with the owners themselves! Both CIndy and…read moreMary at this office, as well as Dale and Devin at the Shelby office really care about the customers. I told Mary about my rates, she found a way to save me money. The staff here really works with both new and old customers to find the best price . It is a real pleasure to do business with these folks in this day of poor 800# customer service!

I was looking for insurance for my business, and I called many people to get pricing. Bryant at…read moreM.I.S.A. was the only agent that was willing to take the time help me out. All the other place were willing to give me price but did not go the next set to see if I was covered for all everything. Bryant was able to get me better coverage and save me money over they other quotes. I could not ask for a better group to work with Bryant and Mary make my day every time I call them.

From the owner: About Michigan Insurance Source…read more Michigan Insurance Source is an independent insurance agency, which is committed to serving our clients with in depth knowledge of the risks you face and mitigating those risks to achieve the proper levels of service and protection. We have years of experience and notable expertise to ensure that you do not have potential exposure by being under-insured or carrying improper coverage. We represent a full line of personal & commercial property/casualty and health/life solutions serving as a trusted adviser to businesses and individuals. We specialize in protecting your personal assets such as your Home(s), Vehicles, Motorcycles, Landlord Properties, Boats, RV, and more. On the Commercial side, We are in a unique position where the partners have notable commercial experience in both property/casualty and life/health. We understand and have real experience in health and disability products and how I can utilize those plans with your Liability and Worker

I moved from the San Francisco Bay Area to Detroit in 2021. I was still living in California when I…read morebought my house and I had to arrange for insurance while still out of state. Having never lived in Detroit prior to this home purchase, I had no idea what to expect my insurance premium to be. I had renters insurance through Liberty Mutual and so I assumed I would just convert that policy to a homeowners policy. Wrong! When I got the quote from liberty to insure the house, it came in at $15,000 a year! Even the customer service representative thought that it must be a mistake. It wasn't and other insurers I subsequently contacted were also very high with their quotes. Rapidly getting discouraged and expecting this to be the norm, I was throughly surprised when I contacted Pam Mowatt State Farm agency and received a quote for about 1/3 of what the others had quoted me. I didn't hesitate to place my business with State Farm Insurance and I have been with them for 3 years and have never regretted it. Pam and Robin Pedica are just great to work with. They routinely check in with me and annually set up a meeting to go over the policy and together we search for discounts. This year, when my policy was scheduled to go up considerably ,Pam was able to spot an opportunity for me to get a major discount by bundling My policy with an auto policy and it was really a surprising difference in price. Had she not taken the time to do this and explain it to me, I never would have known and would have continued and just had to live with the large price increase at renewal .Pam And Robin even took time to help me with an insurance matter I had with a different Carrier that had nothing to do with state farm, but they advised me and even took a look at some of the paperwork to make sure I was being treated appropriately by the other insurance Carrier. I think these guys are fantastic and I won't go anywhere else because truly, they have earned my business.

A truly amazing agent - she handles everything so well in an efficient and professional manner. I…read morehave never had any issues with billing, service, or rates because of her intricate knowledge of the industry. I know I'm always going to be taken care of when it's Pam Mowatt!