Since this firm was acquired by Archer & Lewis, both the quality of service and transparency around…read morethe billing process have declined significantly. We paid a premium onboarding fee with the understanding that costs would decrease the following year, yet this year's bill came in even higher than the last. The lack of clear communication throughout has been deeply frustrating, and our confidence in the Archer & Lewis / W&N partnership has eroded as a result. I've attempted to contact them multiple times, despite their website and business profiles online saying they are open, their voicemail says they are closed. Infuriating process.

The accountant we worked with turned out to be one of the most incompetent, entitled, unhelpful…read moreperson I have ever encountered in my professional life. She would not answer our questions, address our concerns or acknowledge her mistakes, and tried to gaslight us when we pointed them out. A complaint sent to her supervisor was acknowledged as received, but never addressed in any way. In the end, we were left on our own to file our taxes. Do yourself a favor, look elsewhere and keep your sanity.

Years ago I made the switch from doing my own taxes and started using Bill and his team at…read moreSuperfast Tax. They truly are super FAST! Not only are they very efficient, they are extremely knowledgeable and of course so friendly. I cannot recommend their services enough and have referred many of my family and friends to use their services.

From the owner: Tax preparationread more

They then replied below I called the number after 25 minutes of being on hold I expected some…read morequality customer service based on what this reply by H and R block below indicates. They then told me that they could have someone call me back to explain why the pricing was how it was. 25 minutes on the phone to receive a call back to explain pricing?? This company is bait and switch all the way. Never go here..

Don't go here. These people are not Tax professionals what a joke. You could do a better job your…read moreself

Terrible service this year. It took OVER a month to get my very simple taxes done for me. I had 3…read moreforms & had to call repeatedly to get an update on the status of the filing of my taxes. They were finally completed APRIL 17TH at 10:30pm, a holiday weekend, after having to take take multiple hours off from work to appease the very disorganized agent. I also had to take time off from work another time to get redundant forms from my bank, pay money to get them, and then tell me I couldn't drop them off before noon. I INSISTED I drop them off in the mail-slot that they weren't sure was "working". In the month they had my forms I got only sorry excuses, all personal life issues which should 100% NOT be my problem. After 6 years of filing with them, never again. A horrible & stressful experience

Was fast service. They were super friendly. Walked right in and was helped right away. I would…read moredefinitely recommend Jackson Hewitt. The tax advance is a big bonus

Sherri has an extensive background in all things CPA. She is my personal IRS expert and is great…read morewith small business as well.

Extremely knowledgeable! Sherri has helped me exponentially with all of my IRS problems and…read morespecializes in penalty abatement. Would highly recommend her!