Bivins is such a great help, he did me good and madesure i got value for my money, and exactly…read morewhat i needed in my new home with the wife.

As an avid yelper I'm surprised nobody has left a review about this company on here yet!!! But I'm…read morealso glad to be the first to leave a fantastic review for Jeremy Hart and his team. Yesterday, we finally closed on our home in Christiansburg. Thanks to the amazing work Jeremy has done for us! We've been wanting to sell this house since we left Virginia. We've used a different realtor before who wasn't very helpful at all. It wasn't until sometime last year when our rental property manager (Aaron Harris Kirby from Pointe West Management) referred us to Jeremy when we tried to sell the house again. Back then, it was rather late in the season for selling and colder weather is rolling in. While our home sat empty after our last renter left and after we had made major repairs on it, we decided to try to sell it. But we also couldn't afford to let the house sit empty a few months and our chances of finding a renter is also getting slim. So, we had our home listed for "rent OR sale". And we told our property manager and Jeremy that whichever comes first, we'll take it. Jeremy totally respected our decision and although we also listed our home for rent, Jeremy still went above and beyond into aggressively trying to find us a buyer. Well, we got a renter soon thereafter and we informed Jeremy to remove our home from his listings. He gladly took it off and we told him we would like to attempt to sell it again towards the end of our tenant's contract this year. We were pleased to hear back from Jeremy again a few months after. He thought his in-laws might be interested in buying a property in the area and it's looking like our home would be a good fit for them. The fact that he contacted us meant that he still had our property in mind - that's a good realtor right there! Then, a few months before our tenant's lease is up, we heard back from Jeremy again. He sent us statistics on the area and he said our home is in the perfect position to sell. He asked us if we would like to start listing it earlier on (of course, with the cooperation and consent of our tenant). It worked out perfectly as our tenants are also buying their own home somewhere and they needed to break the lease earlier. In a week or so, we've had multiple viewings and some offers! Which, by the way, has never happened when we went with our previous realtor. In less than a month, our house sold and the offer we took was pretty close to our asking. Almost 7 years of trying to sell this home and we now finally got to end this ordeal! Thank God for the amazing work that Jeremy and his team has done for us!! We very HIGHLY recommend!!

My daughter and her roommates rented on Lunch Pail Lane in Blackburg. It is a beautiful townhome…read morein a great location for a Hokie. However, they charged EACH girl $175 in cleaning fee (that's $700!) to CLEAN (not paint or for any repairs) the apartment when they left. We had also paid for someone to come in and clean it and had asked for them to inspect it to prevent the fees, but they denied our request and then went ahead and charged them anyway. I have filed 5, yes 5, inquiries asking for photos to justify the fees, with no response at all. I honestly feel they charge every resident these fees and just hope the renters will give up. Of our $400 deposits per girl ($1600 total) , we got only $200 back per student ($800 total). They are ripping off these kids. The question is how far would a parent go for $200 - I guess they know it isn't far enough for them to stop doing it. Sucks to do that to students.

If I could give negative stars I would. I started using Granite to manage my property 4 years ago…read more Pointe West bought them out about 2 years ago. Everything was fine until this past year. Suddenly and without any notice PW started taking money from my owners account when they billed the renter for something then reimbursed the owners account when the renter paid. This came to my attention when they charged a renter who terminated their lease a month early an entire months rent for the privilege. The renter never paid the fee but PW doesn't care because they charged me for it so now I am out a months rent. This is on top of the fact that they never told me the renter terminated the lease or that they were charged the fee. They just took it out of my account. Now I am being charged $1200 labor charge for a leak that was fixed with $100 of materials. When I asked for receipts for what was paid they told me no. Since the rent goes through them I have no options. I am terminating my contract with them.

I would rate True North Title 10 stars, if that were an option…read more I highly recommend True North Title. They are very professional and knowledgeable. Their customer service is an A+! I recommend their title services to all my clients, friends and family. You should too!

Absolutely the worst title company I've e er dealt with. There was an issue with unpaid taxes that…read morethey were aware of and failed to disclose

I needed a passport-style photo with unique specifications, and Charlie did a great job in the…read morecustom photo. Charlie is very friendly and provides great customer service.

Great quality photos. Fast, friendly services. Very easy to make an appointment. Very accommodating.read more

Do not rent from this company. The leases are incredibly predatory, and myself and my roomates were…read morehit with ridiculous fees, including for problems with other tenants in completely separate buildings. The only way to dispute these fees is through email, which they don't respond to until after the deadline, making us pay a late fee if the dispute is declined which happens most of the time. Like seriously, what the heck is an "April fee"? Additionally, maintenance is ridiculously expensive. I mean who charges 50 dollars to change an air filter, especially when it was changed just two weeks before the inspection. Additionally, you have to do a bunch of things to sign your lease, many of which were not made clear by the emails, and I only found out by making a call and speaking to an incredibly rude front desk worker. Don't waste your money living in a Townside property. I understand college slumlords exist in Blacksburg but Townside is genuinely negligent and does not care at all about their tenants.

As an owner who paid Townside to manage my property for many years, I do not recommend this…read moreorganization to anyone! I mistakingly trusted that Townside was managing my property with my interest and good intentions. It took an issue that was poorly managed by Townside for me to understand the full neglect from the organization across many years. The accountability is nonexistent. When I exposed that a contractor hired by Townside did a poor job, I was met with comments around how this had previously been reported at another unit. Yet they did nothing to verify my job was satisfactory. It appears little to no unit maintenance was done- no check ins, I don't even have any proof they did any turnover visits or documentation. (When I ended my relationship in 2024, the most recent condition report they provided was from 2021). Communication is also rare- there was no real information shared in the portal. The company took my money and did very little for me as an owner. I raised concerns and felt the employees I spoke with didn't care to retain me as a customer or make the situation right.

I know I gave him one star but I wish I could rate him negative 6 because that would be more…read moreaccurate. This review isn't to complain about Scott (I could go on for hours about that).... it's to tell you what you can do to OUTSMART him like I did. Because he is lazy and does not care about how his properties are kept, he leaves himself exposed for any sort of legal battle. If you listen to the following tips, I guarantee you will not only get your full security deposit back, but also be able to get more from Scott: 1) Take Photos of EVERYTHING when you move in 2) Record every sort of incident on your property, and immediately email Scott - if he doesn't respond email him again 3) A phone call counts for nothing - get everything in writing. Follow up every phone conversation with an email detailing what was said 4) Force him to get quotes - If damage is caused in your house and it's your fault, don't let him bring his uncle in to charge you 4 times the amount that is due for repairs. He dropped a wall repair from $900 to $300 when we questioned him about it, showing that he lies on the price and keeps the extra money. 5) Don't be scared - No matter what this guy throws at you, believe me it is total garbage and probably illegal too. He may seem tough, but he knows that he is in the wrong and will give up if you show you aren't messing around. I am a 22 year old engineer and have no legal background, but managed to force Scott's hand to settle with me out of court. He tried to take the security deposit for our house. It was an absolute dump when we moved out, but it was in the same exact state when we moved in and he had no right to try and take $1000 from us. He had a lawyer and lied to me throughout the whole process, basically daring me to take him to court. He ignored me and pretended he did nothing wrong right up until 3 days before our court date, upon which he caved and desperately tried to negotiate a settlement. I ended up with more money than our initial deposit, but believe me nothing was more satisfying than seeing him squirm while handing me that check. Listen to the tips I said above and don't let him take advantage of you. All it takes is a small effort and maybe if this guy loses enough money eventually he will learn to respect his tenants.

We have put a request since August for a dishwasher still nothing now end of October…read more The dishwasher has mold growing not healthy for breathing

I am not sure why people are leaving bad reviews, so I thought I would leave a great one!! I have…read morebeen living in an apartment leased by Raines for about 2 years now and I have nothing but good things to say. When I need maintenance I am able to contact them easily to set up an appointment, they are here within the next day or two. Everyone working at Raines is very professional and friendly. There was one time I was locked out of my apartment by accident and I went to the leasing office, they gave me a spare key for free. There are lots of guest spaces in the parking lot of the place I live so my guests cars don't get towed! Although the places Raines leases might not be the newest and cleanest, they have the BEST prices in Blacksburg. In addition, the kindness and hospitality of the business makes up for it. If anyone is on the fence about renting with Raines, I say go for it!

I hated the receptionist at this location!!! she was being extremely rude to me and showing that…read moreshe dosent care that she is using profanites when I had brought my son who is young and cannot be alone because hes young. I really hope that this company fires her because the amount of disrespect I faced was insane. I will be speaking to corporat. If they actually read these reviews, they need to tell the receptionist to not be rude to customers.

I'm better off living in a chipotle bowl placed in the tots line on a tuesday than live in a CMG…read moreowned apartment. Horrible maintenance, my room had no A/C, my dishwasher broke, my fridge broke, my washer broke, my garbage disposal broke. Guess What? It took them longer than Tech winning a natty to fix it. BECAUSE IT STILL ISNT FIXED. 1 Star isn't low enough for these turkeys.