I love Jacob's Well. I purchase the water and is so tasty and good. You can go into the company…read moreand bring a cup and try the water before you buy. If you have your own "clean" containers you can just purchase the purified water. The cost is at this time 50 cents a gallon. The quality is outstanding. The people are very nice to talk to and if necessary they will be happy to place your containers in the car.

They are always so nice and they always help carry my containers out to my car. They are also very…read moreinexpensive.

Great experience! A technician, Jordan, came out to assess our system and within an hour we had…read morefinancial approval and a scheduled installation appointment same day! It was a very straightforward and easy process. Jordan advised on a system that would best suit our needs and he didn't try to up sale everything. We were able to get a low down payment and low monthly payment. There were also many perks for customers throughout the first year and the upkeep prices were more than reasonable. Jordan also gave us information about our options should we move within Texas or out of state. The installation technician, Oscar, arrived with our system later in the evening. Again very efficient work, it didn't take even an hour for Oscar to install everything. Oscar even made it look very neat under our sink, with hiding tubes yet being able to inform us of how those tubes connect and work to provide us with clean water. Oscar explained what to do in emergency situations and advised on when we should give Puragain a call for routine maintenance. He even wrote out instructions for flushing the system before we would be able to use it. I appreciated so much the awesome customer service, patience he showed and care he showed. These guys really kept communication flowing. And if there were any issues, they were resolved quickly. My husband and I are very happy with our experience with Puragain and would definitely recommend them.

Do not hire this company. Terrible service, plus they charged us for filters after agreeing to…read moreprovide the filters for 3 years.

I will never use a different plumbing company. I have had Ricky Medors and Shane at my house three…read moretimes, and each time they were efficient, friendly, and effective. They really know what they are doing. Other company took three hours on a cogged sewer, misdiagnosed the problem, charged me $600 and asked if I wanted that plumber to come back to dig up the pipe in my yard to replace it for the long term. Shane of AWP worked one hour, found the clog much further down the pipe near the city junction and charged me $125.

Knowledgeable, friendly, efficient and affordable. I'm sure I'm missing a few adjectives - but…read morethese guys are the best! I'm a skeptic when it comes to hiring folks to work inside my home, but AWP absolutely has my vote of confidence.

First off Mike is a great guy and extremely knowledgeable and it looks great and seems to function…read morelike it should. Unfortunately that's where the good ends. As a 2x disabled combat veteran I had them out for an initial appt. all went well and was suppose to be contacted with an install date. Never happened and I forgot about it. 2 months later came across an old email and sent a message about experience. Apology and appt set. Mike came out did probably 95% and around 6pm had another appt to get to so I said just come back as it was minor stuff, sorta. A few weeks go by and I didn't hear from them. Sent a email about issues and water never getting tested before or after install.... Important to know if you actually need system or additional things to fix issues. The next day I get a email about service plans... lol. I'm thinking WTF... not even finished with job and trying to get more. Sent email with disappointment and frustration with the whole experience. Guess what? I get a call, and all that is said is "that was a system generated email for all new installs".... and appt.for a week from today. No apology for all the actual issues and what can we do to make it right and you happy. It seems this is the way of the world now, pay for product or service and it doesn't matter to company if you get what you paid for or should have gotten. Customer service and making a customer happy and satisfied for what they paid for is long gone.

Mike is great, very honest and transparent about the products he sells. He didn't try to sell me…read moreanything besides what I actually needed, and gave me a master class on why I didn't need to buy everything I was thinking I needed. He could've very well just agreed with me to make more money. It's really rare these days. I definitely recommend him.

Kyle was fast to respond to our water heater call. This was discovered at 7 in the evening. We were…read moreable to stop the water ourselves, but he was over the next morning and had a new water heater in place before lunchtime. Reasonable price, friendly service and quick resolution are reading why I would call this company again.

After hours service request. Showed up quickly and went above and beyond. Highly recommend.read more