Nobody contacted me by email or by phone. I looked up their phone, their voicemail box was full so…read moreI couldn't leave a message

Used Fred again and as usual he was great. Arrived on time, came prepared and fixed the problem…read more Additional gave us some great advice. He takes his time and looks throughly at the RV.

Needed our refrigerator looked at. Gregg and team did a great job fixing our problems. Will…read moredefinitely use them again. Thank you Laurel Highlands RV.

I am a van dweller currently helping a family member an hour and a half from Greg's location. He…read morewas so patient with my situation of postponing and rescheduling getting my van to him. When I arrived, I was impressed with the number of RVs waiting in his lot for attention. My Vanlife Tech Siesta system (Bend, OR - FAR away!) would not fire up. Greg was not familiar with it, and several calls to my van outfitter were not returned. Greg was tenacious in his research and attentive to my descriptions and concurrent research. It took until after-hours, but I have lovely heat and hot water again. Greg said, "Give me enough time and I can fix anything." TRUE STORY!

We give this RV repair center 5stars! We had a road defect in our 7 way cable and we had no brake…read morecontroller. We were traveling and far from home. I called and Stephanie was able to fit us in the next day. We arrived and Ron Moore repaired the 7 way and also found a problem in the propane tanks to fix. The price for parts and repairs were very reasonable. We were well looked after while waiting and all done in 2 hours. We were incredibly relieved to have this fixed! Great staff, great prices and excellent service all round. Thanks so much!

Screwed up DMV and bank paperwork 3 times resulting in Higher payments than I initially agreed to…read moreand an overall higher final purchase price. No so much as an apology from the dealership. I wont be a repeat customer.

Great service at a fair price. Fixed the issue quickly and efficiently without any drama.read more

From the owner: RV mobile service located in St. Clairsville OH. Serving the ohio valley area since 2013. Warranty…read moreservice provider for Dometic, Coleman, Suburban, LCI and other RV products. RVTI master certified

Pleasant and unique experience to work with Tom, from RAPID FAMILY RV…read more Easy booking experience. He set us up at our campsite, complete with fresh flowers - first stack of wood for fire - fresh and embroidered linens - outdoor rug and chairs set - A/C on and fired up! We enjoyed the ease of the vacation as the camper is COMPLETELY stocked and spacious. Brand new and state of the art! Locked the camper and drove away. Easy peasy! Comfy with a family of four, kids loved having their own spaces. Weve booked with a commercial booking site in the past for camper stays and will always use RAPID FAMILY as the personal touches go a long way! A small business going above and beyond! Thank you all for a wonderful week by the lake!

From the owner: Spring Special; 7point inspection and de-winterization 30% off for 2025…read more expires June 1st, 2025

Looking at their website all of their reviews of a 4 or 5 seems bogus to me…read more I drove 185 miles to look at a used older model. My Salesman was Mark Raddish. He said the unit was in perfect order and that a couple had bought it for $4000 cash never used it and was trading it in for a unit with A/C. After driving thru 3 major rain storms to get there their service guy started showing me all about the unit. Don't remember his name but he was a great guy. when he was taking down the unit the front slid wouldn't even go back into the unit. The only way they could get it to work was have a guy push on the front and hold the pop up at the rear. You could see where somebody used a pair of vise grips or some other tool to try and getg the slid to go back. The channel was all mangled up. To say I was really upset would be an understatement. I then had to wait about 45 minutes for them to refund my $500 deposit. Lesson learned don't buy or put a deposit down with this dealership until you see it in person. And don't buy a used unit off Mark Raddish until you see it first. For sure the dealership doesn't earn all the high marks they have on their website and I couldn't even post one there. Wish I could give them a -10

This review reflects a series of connected failures, not a one-time problem…read more I responded to an RV listing advertised at $6,499. The initial quote included a prep plan, which was later removed. Once removed, Camping World Fairmont then claimed I had "denied" the prep plan and used that as justification to refuse a walk-through inspection. Pricing and terms shifted repeatedly. Communication was chaotic. I dealt with multiple sales contacts, unclear authority, and last-minute changes -- including being told the RV was AS IS and required a cashier's check, despite extensive prior communication and disclosure that I was purchasing from out of state. On Friday, December 5, 2025, I was kept on the lot until after 4:30 PM. A hole in my tire was known to staff, yet I was not assisted on-site. Instead, I was pushed to leave as the store closed and directed toward Tygart Lake State Park. I was told to find help elsewhere. I am a Platinum Elite Good Sam member, and this occurred after payment, late on a Friday, in winter conditions. The campground was closed, and I remained safe only because a Park Ranger intervened. Earlier that day, a hitch installation at Camping World Fairmont was followed by electrical failure in my vehicle. After roadside assistance and a tow, the dealership declined delivery and redirected responsibility to insurance without evaluating the issue. Posting this so others can make informed decisions.

Great customer service!!! This was the second time I have taken my travel trailer to Brooks Camper…read moreSales for annual maintenance. I made an appt a couple of days in advance for an annual inspection. The inspection was done on the spot while we waited. Technician took about 30 mins and was very informative. Looks like I'm going to need new tires and brakes next year but this year I'm ready to go camping. Super easy!!!

Purchased a 2013 Heartland camper here and have nothing but good to say. Their pricing was awesome!…read moreGreat deals! Easy financing right there. When we had an issue a year later a day before leaving for vacation Brooks was so helpful an did all they could to get us the part we needed. You can go to their lot and all the campers are open during business hours and no one bothers you while you are looking. They totally leave you alone. You have questions you go to the office and they will happily answer you. Only negative is you have to wait long to get an appointment with the service department especially at the beginning of camper season but even during the season you wait to get your camper in can be rather long. But all in all they are awesome to deal with.