Im so so soooo grateful to Vonage for helping me with my business landline. Their customer service…read morewas absolutely on point. They were extremely helpful and so nice to work with. Their shipping was super quick and they always did what they said they would do and in such a timely manner. They are completely worth joining their company. Im so pleased with them all the way around and I have to give praise to Priya in their customer service for all her knowledge and professional interactions and assistance. Above and beyond this company went for me. So so sooo grateful. Thank you Vonage for making up for my terrible terrible service and interaction with Ooma. Vonage you saved my company from any more harm that Ooma caused my business. I am so very pleased I have joined you. Thank you thank you thank you!!!

BON VONAGE! We had…read moreVonage home VoIP for about 7+ years. At first, it seemed like a smart move & decent price, solid service, and it did what it was supposed to do. Unfortunately, that version of the company appears to have retired years ago. What replaced it was a masterclass in charging more while delivering less: steady price hikes, declining reliability, poor value, and customer service so ineffective it almost felt performance art. The phone somehow managed to fail most when we actually needed it. I called multiple times and made it clear I was ready to cancel unless the issues were fixed. The response? Indifference. Most calls turned into a time-wasting combination of hold music, transfers, "can i place you on a two min hold and check what i can do for you?" x 7 and unresolved problems. Then, as a final punchline, they'd send an email asking me to refer friends and family for a tiny reward and rate the agent I had just spoken with. Bold strategy. I honestly don't know how they're still around. We finally canceled for good, and it has been one of the more satisfying administrative decisions we've made. I would never recommend them, never use them again, and if they were the last phone company on earth, I'd probably start sending letters.