The two Vietnamese dudes that work are complete idiots that don't know their own procedures…read more OFFICIAL from the SSA.gov website states: Correct Date of Birth To correct your date of birth, please provide one of the following documents: Birth certificate U.S. hospital record of birth Religious record established before age 5 showing age or date of birth Valid passport Final adoption decree showing the information was taken from the original birth certificate Tribal identification card I brought my VALID PASSPORT and these two guys said no. Literally saying the opposite of what the GOVERNMENT WEBSITE says. Literally makes no sense. Says I need a Birth Certificate to correct my date of birth. The website says you can use a passport. YOU NEED TO BRING YOUR BIRTH CERTIFICATE when you apply for a passport in order for records to match. Wtf are these idiots even on about? They need to get fired. If you can't do your job right then don't work there

HUGE IMPROVEMENT!!!! Call 1-877-669-3115 to make an…read moreappointment and ALL will go FAST. No more Line to kiosk to line to window to waiting ALL DAY. All the folks there were MUCH more kind and friendly. Two lines only, one for those with appointments and another for those needing to make appointments. I still recommend doing as much online as possible but if you must go then make sure to make an appointment. The parking remains VERY limited so be warned.

They solved our problem very quickly, within about half an hour. The only downside was the long…read morelines and the large number of people, but that's to be expected since it's a government office. Compared to the office in Santa Ana, this one is a hundred times better. The staff were very polite and friendly. The man who helped us was attentive, asked a lot of questions, and resolve our issue quickly. Overall, everyone was welcoming, and aside from the long wait and the crowds, our visit went very well.If you're deciding whether to visit the office in Santa Ana or the one in Garden Grove, I definitely recommend going to the Garden Grove office

It's a little grimmy but every single time they help me out and take care of buisness they never…read moreturned me away and the waiting wasn't as bad as the santana location those locations are terrible nasty and they always wanna turn u away that's why I try to avoid those locations if I can

The Fountain Valley office was such a great experience. I had an appointment and completed my…read moreapplication online beforehand for a name change replacement card, and I was in and out in less than 10 minutes. The staff was very kind and helpful throughout the process, especially Mr. B! He made the experience quick, smooth, and stress-free.

I don't have a comparison of other offices, just the phone services. But I wish I had not hesitated…read moreto come in. I needed to handle something that could not be done online. One phone agent told me they would mail it to me in 7 to 10 business days. Two weeks later I received the wrong document in the mail. I got to the Fountain Valley office and waited for it to open. Five minutes later I had what I needed!

There are a supervisor name Trang Thái, & her spouse Thang Duong who are unjust and demeaning to my…read morepatients. Ms. Trang Thai's officers have also told my patients that their supervisor ordered them to "deny all the n648 from Dr. Thoa." I have complained to the central USCIS offices with no response.

My experience at this civics test center was quick and easy--at least for me. I've noticed some…read morepeople were given a harder time, but that seemed to be more about them being underprepared or underqualified rather than the staff's fault. The staff overall were nice and efficient, making the process smooth. However, the front desk lady on the 2nd floor could definitely step it up a bit--she seemed a little less sharp than the rest of the team. If you come prepared and know what you're doing, it's a straightforward experience. Not much more you can ask for from a test center!

First time ever that we're able to be in and out of this place. Although I did see many people…read morecomplaining about waiting over 1hr something to be helped. Thank goodness it was not us this time.

Went there last week, understandable long wait time. I am giving this place two stars ONLY because…read moreof the woman who helped me. Fast, efficient, lovely woman. My complaint is how long it takes for them to call back when you give the phone number because you have questions. I called and it gave me a wait of 2 hours. That's fine, I called in the middle of the day. It has now been 4 hours and I am still waiting. I try to call to see what is going on, but now it is "high volume calls. Cannot take yours at this time." I get being understaffed and how it's also Friday, etc. But, this is ridiculous.

Attended strawberry festival with family during the Memorial Day weekend…read more They have carnival rides, games, food vendor and lots of retail vendors from sweets, jewelries, clothing, shoes, candles to unique products..... There is a free a concert and contests too. We were disappointed not seeing a lot of strawberries foodies. If you are in the area go check it out.

City of Garden Grove is alright. Has a bunch of options for…read moredining out and shopping. Most of the people who reside here are pretty friendly. Overall, it's a decent city.

Great customer service , every question was answered…read more Excepted a man was there smelling urine and very dirty .. and everyone has to touch the screen .. no one clean ten computers screen .. and when I cleaned the security was very rude with me .. they should be cleaning the screen after each person uses it .. did everyone forget about the virus .. the old one and the others .. I found gross . And offended the what the security talk with me ! Should be a protocol ! " please sanitize the screen after any person use it !! Lets care about each other !! Let's be safe !!!

Not the worst social security office experience I've had…read more Didn't have an appointment and waited an hour to be called up. Not terrible. I've waited longer at social security office before. I did the application while I was waiting and that made it quick once I got to the window. It took 10 minutes from that point and I was in and out.

Was placed on hold for like 2:00 minutes I know it's not a lot of time but there's a reason why I'm…read morecalling. I shouldn't have to be left on hold when I need firefighters to get my brother unstuck from the roof when he was too scared to come down. And then it took them like 10 minutes to get here. Never calling 911 again. Smh if there was a review lower then 1 star I would do that

I give this place - 1 star for the worker who didnt even do my paperwork correctly…read more The rest of the credit goes to the blonde dyed hair lady who sits at the front desk and the Supervisor. They were both very understanding, calm and professional considering how many people they deal with everyday. I was very irritated that day but it all faded after I spoke to them. I wish few of the ladies at the windows & the workers would take them as an example instead of being so rude sometimes. If there were more of these kind of workers there, I really wouldn't mind waiting.

This place tried to run some type of scam or identity theft on me. Without my knowledge or…read morepermission, they signed me up for stupid MediCal! This caused my private insurance through covered CA to be canceled. I had to spend hours on the phone with these people to make them get out of my life. They should be investigated by the DOJ for fraud.

This lottery office is nice I come when I win a bigger amount they give same day checks for up to…read morea 1,000 dollars the employees are really nice it takes about 15 minutes for them to print your check .

If you ever win a little something over $599.00, this is one of the few CA state lottery offices…read moreone can go too and fill out a claim form. If it is between $599-$1000 chances are you can get a same day check. The building is very clean. There are two lines seperated by a small barrier. They require a state ID and a simple claim form. If the winning is over $1000.00 they will send the check in the mail in about 6 weeks. Wait times vary. When I went mid weeknin late afternoon there was no line. The employees were very nice Ample parking.