Shaun is super helpful every time I come in, he's got a great attitude and answers any questions I…read morehave. 10/10 would recommend

Found exactly what I needed. Pointed to it and walked to the register. The staff were friendly and…read morehelpful. Paid and left. Got home 15 minutes later and realized it was the wrong bottle. Didn't open it and left it as is. Called the store and told them about the simple mix up. The woman on the phone told me "we are sorry but there are no exchanges or returns." I explained I was just in the store 15 minutes prior. Didn't seem to matter. I now have a 20 plus dollar bottle of e juice as a paper weight...? I could understand if it was a day later or if the bottle was opened. However being denied a simple exchange after a simple mix up 15 minutes after purchase?!?! That's just bad business...

Shopped for the very first time and the morning manager (starts with a J) was very knowledgeable…read moreand extremely nice. The selection was top notch! We will definitely return!!

I purchased 3 vapes because I got a $20 off coupon that was expiring the next day and grabbed some…read moreflavors for my wife that she wanted to try. I got home and the vape was completely empty and covered in the vape juice because it had leaked out. less than 24 hours later I went back to get an exchange and the gentleman told me they couldn't exchange it. they willingly took nearly $30 for 1 vape(the price broke down to $80 for all 3) knowing that if it were bad that they'd keep my money and send me away with nothing but a bad mood. this is ridiculous! the guy said "we tell everyone to test them in our shop so they know theure okay" well no one told me to test them! im not a regular user of this shop or vapes in general so if if this is common knowledge for this industry, I wasn't aware of it. I've never felt more robbed by an actual business in my entire life. he had the nerve to offer me 10% off of a new one. so I have to spend roughly $50 for 1 $27 vape because you guys sell broken junk?! they have the absolute worst customer service policy and I'm shocked I'm the first to encounter this problem.

This old man pipe in the picture makes no sense. This is a chill headshop not some up tight old…read moreworld pipes and cigars shop. They have Raw papers and will work out deals if you're chill and ask.

Superb shop. Very knowledgeable help, and was willing to take time to educate me about the…read moreproducts. Highly recommended! I'll be back!

Staff can be short and condescending at times. Very judgmental and rude. Product is on point…read morealways. So if you can get past that or get nice staff, great place.

I take my friend who has a card as I prefer my drugs illegal~ j/k! :D…read moreThey are apparently always helpful and kind. Pricing is good as well. She LOVES Surfing on a Hurricane, I have imbibed and it exactly what you want from your Sativa. A little out of the way for her however I think she feels comfortable here which is nice :)) Thank you Surterra and the voters of the great State of Florida! You can trust me, I used to wake and bake daily ;D

I went in today and the lady was kind. My friend loves it here too…read moreBut I tried a vape and it was one that kept going after taking a puff. I've experienced this before and it's awful because it won't turn off. I was kindly given a second one to try. And it was the same result. Has anyone experienced this before? The owner/person was not happy with ME!!! What did I do wrong??? Please?ii mentioned it happened before and he became angry and told me to find another store. He was really rude. Hopefully you'll have better luck

By far the best smoke shop In the area. Lowest prices I've ever seen and stellar customer service…read more I don't normally write reviews but they deserve it. Support this business.

I was from out of town and had a couple hours to kill. Nice humidor, good selection, comfortable…read moreplace to plop down and smoke one. I had the pleasure of chatting with the owner, tobacconist, and a few locals for about an hour; pleasurable conversations. Regulars came in and out while we chatted all things cigars, local restaurants and golf. I bought a few specials by recommendation, some fancy Ashton ESGs (by my standards), and a handful of various Foundation cigars; all to enjoy while on my vacation.

Great inventory and super friendly and knowledgeable staff there. Whenever I'm in Vero, I stop by…read morethis place. It's also a good place to hang out and have a cigar there. They have a nice big screen TV in a bunch of seats as well as a little bar on the side BYOB you got a love that, especially when it's a crazy Florida hot day.

Amazing place they were super nice after hunting for my vape all day.will be coming back again and…read moreagain to support a small hometown shop

First thing first, customer service is TOP. It's like the…read moredifference compared to going to an Ace hardware from a Home Depot. I avoid the big vape stores, I really don't like the nonchalant employees. This is the ONLY spot I purchase my vapes from. There is nothing like seeing the owner on every visit. Adam will tell you what, and how he vapes, and suggest items like a larger capacity disposable of the same brand and flavor to get you a better bang for your buck. But he won't try to push anything on you or say whether anything is better or worse. Great prices and quality products.

Absolutely a chill and amazing shop. Amazing product and amazing staff! Products for everyone,…read morelarge selection and the prices were great!