I had booked an appointment yesterday evening at this wellness center after reading some great…read morereviews about John. I have to say I did not experience any of what I read. The customer service was very poor from the time of check in to the time of check out. When I first arrived, John just gave me a quiet hello then gives me some papers to fill out and didn't say much else before taking me into room. During the massage, I felt some discomfort when he would knead my body with his arms because it felt like he had new grown hairs on his arms that were rubbing against my skin ( like when a man shaves his beard, then the new hairs start growing back- that's what it felt like rubbing against my skin). I couldn't really relax because of this. I did mention this to him at the end of the massage and his response was "That's the first time I've heard that." Didn't even apologize. Just gave a short nonchalant response. Plus, usually when I a get massage, at the end, my massage therapist offers me water and ask how the massage was and lets me know the problem areas they found during my massage, like knots in my back, tightness or inflammation in certain parts of my body and they would recommended stretches, ways to position you body while sleeping to help with hips and joint discomfort. There wasn't much communication after the massage either. John, did not offer me water, did not mention any problem areas he found in my body, nor did he give me any type of suggestions for any daily care like stretches, exercises, etc. He also never apologized for the rubbing hairs feeling on my skin. It was like he didn't want to be bothered with me anymore after the massage. He struck me as somewhat antisocial and someone lacking in customer service. This will definitely not be my go- to place for a Therapeutic massage.

A quaint, cozy and stylish decorated quiet oasis that's halfway on my daily commute and had a…read moreGroupon deal so needed to check it out. The massage was fantastic and of overdue so I immediately made a new appointment. It's a little tucked away so one doesn't see them from the street but I'm happy I discovered it! Update March 2020: After years of coming to this local business I'm still as happy as can be.

Pros: got an appointment as soon as a I called for same day. Massage was deep and pretty decent…read more Cons: no AC until I complained how hot it was, the laundry being done and washing machine thumping from being off balance (several times) loudly next to my room, 3 different massage people tag teaming to do my massage, being able to hear every other person getting a massage or coming in/leaving the store and not getting what I asked for. I requested a 45 min foot massage and 45 min neck/shoulder massage. I got. 90 min full body massage. The ability to communicate is terrible. They ask "this ok?" During the massage for pressure and you say yes or no but I think that is the extent of their ability to understand what you say. I only came here because my regular place in Westfield was booked same day but I don't think it be coming back. It wasn't a very relaxing environment.

Stopped in yesterday because I had a sore lower back and a stiff neck (worked too hard racking…read moreleaves). The therapist gave me a medium hard (on my request) hour long massage that magically took care both problem areas. She was professional, very courteous and pleasant. The place is not fancy but very clean. It will my go-to place if I hurt myself again.

I've been to many spas - the most high end and all the way down to the "was this worth the journey…read morefor a massage" type places. But Hillsborough Massage Therapy is as good as it gets. No, it's not over the top fancy with robes and a tea lounge area - but you do not need that if the massage therapist works wonders on your body and provides the type of massage you are looking for. I started coming here during the pandemic and let me tell you - they take sanitation procedures seriously. I have autoimmune issues, so this was a big deal for me. I got cupping along with my massage and these were the best massages of my life. I'm dreaming about having one right now. The massage therapists really knew how to work your muscles and tendons and not push them too far. I have chronic pain and this is one of the things that gives me relief. I've never had a massage that was so in-tuned to my body and soothing my pain. So, seriously, forget all the floofy spas and get the best massage of your life here.

Amazing! I work with Kathy & Kristen for my therapeutic message therapy needs and literally can say…read moreenough how grateful I am for their knowledge and the level of attention to my unique challenges. Don't go anywhere else for your message needs, treatment, professionalism, and client care are beyond compare!

I've had better G-rated massages. They really don't seem to know what they're doing. Masseuse was…read morean old mama-san type. An hour session seemed cut short. I no sooner rolled over on my back and she announced she was done.

Great massage but the customer service is terrible!…read more The massage alone was fantastic, and I feel loose. However, the massage therapist took non stop calls and texts on her phone. Either arranging appointments, calling for extra therapists, and making other business arrangements. At one point, she took out her phone and blasted Chinese music overpowering the relaxing spa music. The best part, when she finished the massage, she accidentally left her phone in the room. I got up to redress and she walked in on me, without knocking, while I was completely nude. Even when she noticed I was completely undressed, she still proceeded to grab her phone.

Great massage and service! I've been coming here for the past few years and the service is always…read moreamazing.

Literally the sweetest, kindest staff and the best massages. Beautiful setting too ! You're missing…read moreout by coming here I work an office desk job and have the worst neck/back pain from being slouched over all day - came here a second time now and my life has been changed lol!!! support them!

This is not just a relaxing massage, but an excellent therapeutic massage. Having had two massages…read morewith Seji, I can recommend her without hesitation. Having a muscle pull, she was able to truly provide relief. I have had many massages at many places at different prices, and this is one of the best at one of the most reasonable prices. The office itself shares space with both a doctor's and lawyer's office, but the massage rooms themselves are nicely appointed, quiet and have soft, pleasant, relaxing music. You can make appointments online, they text message, and they send emails, so it is easy to communicate with them. And they have an introductory rate for your first massage.

I bought a coupon from Groupon and I went to this spa for an appointment, yet nobody was there. It…read morewas closed. I found another lady waiting for her appointment. The waiting room was shared with different offices, so I could hear from the next door that this happens quite often. I waited there for half an hour, but nobody showed up and I was very upset. So, I called this spa later that afternoon. A lady answered the phone but didn't apologize for what happened. The worse thing was that she just told me to get a refund. Surprisingly enough, that was not the end of the story. After I found out that I cannot get a refund, I called the spa again to ask if there is any way that I can get a refund or use my coupon. But, she didn't even bother listening to what I said, just yelled at me and hung up the phone! I NEVER had this experience before!!!!!!!!!!!!!! I mean, nobody was this rude in my life. I still cannot believe what happened. I am not sure if she had a bad day, but you cannot treat other people this way. Now I wasted my money just to get yelled at by a total stranger. Unbelievable.

I came here for a 90 minute massage. The masseuse climbed on top of me and used her knees on my…read moreback which I thought was odd. Masseuses have used their elbows on me before but never their knees. By the time I got home, I had developed a bruise on each shoulder blade. The one of my left shoulder blade was worse - it went from a deep purple bruise to a quarter-size wound. I initially thought the masseuse ruptured a blood vessel but now I think my skin was rubbed raw against my bone. I am never going here again and would not recommend this place to others.

Good spa. Great service and easy to get appointments. Super therapeutic and relaxing. Prices are…read moreright too.

I will never recommend anyone ever use this place. All they did was gaslight my wife and I. I…read moremade a prenatal appointment at11am for my wife on Mother's day. When my wife gets there, she was told no appointment was made. This made my my wife angry at me and then I get the receiving end of her wrath. Fortunately, it's 2022 and call logs prove I made an appointment at 1:59pm on May 5. If you can't keep track of your appointments, maybe you shouldn't be in business.

This has become my go-to massage spot. I've been going about once a month and feel refreshed every…read moretime. The masseuse gives an outstanding massage and fixes all my knots. I have frequent back pain that is relieved for weeks after a massage here. I usually go for an hour, but chose 90 mins last time and was so happy I did. She pays extra attention to every muscle in the body, from head to each toe. Looking forward to my next appointment here.