Accidentally sent him $200 more on Zelle than I should have - never refunded it though he said he…read morewould. Blocked my number after I continued to ask for it. Could have been solved just sending me back the money, but he took the crooked approach.

The BEST of the BEST! Lou showed up right on time and had the issues fixed in less than 2 hours. I…read morehad previously spent 3 weeks back and forth to another pool store getting the water tested. I had a leak from one of the pvc pipes which Lou promptly figured out what the problem was, and cleaned out the green algae in the pool as well. By the time he was finished, the leak was fixed and the pool was crystal clear again. He's extremely friendly, knowledgeable, as well as affordable, and offered tips on how to properly maintain the pool before he left. Don't hesitate to call him. You'll get a response (unlike alot of the other places around), and the issue will get fixed, as Lou not only does maintenance, he does repair as well. I'll be calling him again if/ when I need him. I would have given 10 start if they were available.

Brandon has completed several jobs for me over the past few years on my inground pool. He's…read moreinstalled a propane heating system and converted it to salt water. Both were done professionally. Brandon has the knowledge to help with almost any pool problem from chemical imbalances to equipment issues. He's always prompt and friendly. Would definitely recomment him for your your pool needs.

Brandon with Pool Tech Plus, put a new liner in our pool. We are very pleased with the work…read moreBrandon did for us. Our pool looks so beautiful now. The liner is much better quality than the original liner. Also, the workmanship was fantastic & the price very reasonable. Would recommend Pool Tech Plus if you need any pool work done

I own a 6BR home in North Myrtle with a private pool James has been an absolute life saver for me…read more I switched over to James after a terrible experience with another pool company. It has been a night and day difference. James is always available. He is always proactive with any problems that happen with the pool which is so essential for a vacation rental. He goes above and beyond when there are any issues to get them resolved in a timely manner. I can't recommend him enough and share his information with all the owners I know. I get a picture of the pool with a summary of services performed at every service visit. As vacation rental home owners we have enough on our plate and it is great to know that one of the main areas of the guest experience (the pool) is in great hands.

From the owner: Our business specializes in making people feel like family. Your needs are important and we aim to…read morehave all pool needs addressed quickly and efficiently :)

Very aggressive driver flipping us off. My older mom is a very careful driver and this guy was not…read morehappy. Deserves one star for almost causing an accident. Happened on kings hwy

We consistently talk to Danny and Dennis about our pool needs. They did a great job recommending…read moreand installing our pool heater also.

Another one of Mike HARRINGTON POOLS aka RENU POOLS...... 2 bodies of water with 2 filtration…read moresystems with a leak in the spa overflow and not even able, per plumbing setup, to separate the bodies of water...... Way to go MIKE HARRINGTON, RENU POOLS. How many more folks are going to rob ????

This is my personal experience: July 9, 2021 Signed Swimming…read morepool Installation Contract with an approximate start date listed by Renu Pools as November 1, 2021 with an 8 to 10 week time frame. October 5, 2021 We were told "looking at the end of November before we can start" February 17, 2022 Construction on pool started with a timeline per "Renu's paperwork Rules, Regulations, and what to expect" of 8 to 10 weeks. April 11, 2022 Long plumbing and tile work done. April 18, 2022 we were told our pool should be completed mid May to the end of May. April 27, 2022 backfilled the plumbing. May 3, 2022 told us working to get the pool finished by the end of the month. May 4, 2022 Deck bonding May 25, 2022 Concrete decking formed June 10, 2022 Concrete decking poured. June 20, 2022 Physically went to Renu's office since they would not reply to emails, hand delivered letters or phone calls for the schedule for our pool. Stephanie's reply was "I don't know, you tell me?" Stephanie became furious and yelled at me and stated she is tired of telling me the same thing over and over again and accused me of having people harass her daughter on Facebook. I followed up this visit with an email of the account of all that happened and what was said stating "neither myself or my wife WOULD NEVER, EVER OR HAVE WE EVER ASKED ANYONE TO CALL, MESSAGE OR HARASS YOU OR YOUR DAUGHTER!!" We asked for proof of that because that was absolutely ridiculous and not true. I continued in my email to say "We continue to be disappointed in the lack or progress, communication and our pool being completed. When we signed our contract it stated the pool would take 8 to 10 weeks. In two days we will be on week 18 and still in need of plaster, waterfall, pool equipment installed and running. In good faith and trust we have paid you $41,070.20 with a balance of $365.00. At the very least, you could keep us updated weekly as well as respond to correspondence when sent...we received no response to that email." August 5, 2022 Pool plastered August 7, 2022 We were threatened Renu would sue us for slander if one more person commented that our pool was taking 9 months to complete. I responded "I have never said our pool has taken 9 months to complete. I have never said your name in any pictures I've posted. I've never asked or encouraged anyone to comment/post anything on your page"....we received no response to that email. The worst part of this was not receiving a reply to our emails and phone calls for updates to know where we were in the process. The lack of communication was frustrating and made us question if they would finish our pool. As of this post they still owe me a hose for cleaning the pool and a shovel I'm hoping was taken by mistake.

0 stars. Came to check pool in the night to begin with. Said would be back Saturday with the items…read morewe needed. No call, no show.

She said she would get back with me to set an appointment last night never happened!! Nor a call…read moreback today. It seems like this company is extremely unreliable.