The vet is afraid of cats! I was a client here for more than 10 years. After the new ownership took…read moreover I took my cat there. New vet. She was late for my appointment - chatting with a dog owner right in front of me as I waited. Next, the assistant took me into the room and asked me to explain the problem. He tried to explain it back to me using the wrong details twice! The fun part - he then started wrapping my very timid, very gentle cat up in a towel. Obviously I stopped him... she was terrified! Why? I asked the vet and she explained that she knew another vet who had to go to hospital after getting scratched by a cat. A vet who doesn't get to know the animal, just terrifies it because someone she knows got scratched. Cats give off signals when they're going to scratch, so obviously her friend can't read cat signals. Maybe her friend was a vet too?! Seriously! Do not go to this practice if you have a cat.

After bringing my cats for 14 years to this clinic, sadly, it was time to say good-bye to this…read moreclinic. All the long staff and vets have left. I also noticed turn over with recent staff. This was a bit of a red flag, but not enough of one I guess. My 14 year old cat had blood work done recently, after waiting and then calling and asking for the results, I finally I received an email from the vet that literally described some of her readings as "weird". When I emailed back with questions, RADIO SILENCE. After waiting over a week, I was done. We are now very happy elsewhere, where the vet called me with the blood/urine results to discuss. Imagine that.

I loved the staff. They were friendly and reliable. The service was worth the effort and great…read morevalue for the time spent there.

This is by far the BEST doggie daycare in the GTA! I would highly recommend it to anyone looking…read morefor a safe, clean, friendly environment for their dog. No other doggie daycare provides, daily report card, Instagram daily videos of their experience, morning & afternoon walks, initial introduction to all the dogs on first day's attendance, provides a welcome package/bandana, and love and affection towards your pet all day long.

We have been using the About A Dog team for about 1.5 years now. They have been professional and…read moretimely when It comes to our usual 3 a times a week schedule. Luna loves her pack and going for walks, and the walkers take photos every day and send us the walk route via email. We have also used their boarding service, and it was hassle free with Nicky coming to pick up and drop off luna on the set dates. Overall we are very happy with the service and have found that Nicky, Jess, and their walkers are reliable, professional, and dependable.

Set up services and was abruptly told two days before July that she was unavailable for the month…read moreof July. I have emailed, texted on all platforms and left numerous voice messages to no avail - this woman seems to be a fraud ... I worry about her access to my home and building constantly. DO NOT RECOMMEND - FRAUD BUSINESS

What a horrendous customer service attitude the Pet Relocate arm of the business has. I have spent…read morethe last week dealing with their shady and patronizing communication style, their attempts to educate me on how customers purchase and the fact they will provide no transparency around their quote. I emailed asking for a quote and when they provided it i asked for clarity around what was included as i had received a cheaper quote elsewhere with a comprehensive itemized list of what i would be paying for. Something that i would assume is pretty normal when you're spending upwards of $3000. They firstly refused and told me to send that quote so they could see if they would match it, I was inclined to doubt that their in initial quote was legitimate and wasn't randomly overcharging me for things. When i refused i asked what the big deal was of telling me what that quote was for, and asked again - what does this quote include eg: transport, crate, fees, care at stopover etc? their response was we don't service customers who like to "shop around" and if i wanted more information i would have to pay a information finding fee so their could tell me further what the quote was for - and they would keep that even if i chose to not go with them. The quote exactly was: 'Allocating relocation specialists and using our own internal resources to provide consultation / comprehensive estimates to clients that are 'shopping around' for the best deal, is not how we operate'. I have since found out their list themselves as BBB accredited which is a lie and BBB will tell you the same thing on their site, and in order to avoid complaints and any sort of checks and balances they hide behind VIP SITTERS who by all accounts are reputable and perfectly legit. I can't speak for the actual relocation service but i wouldn't trust them to not take advantage of you, bully you, and over charge you, it would seem their revenue is a higher priority than helping you move your family member. Non transparent, shady and rude as hell.

They are the absolute best! They were our dog walkers when we lived in Toronto and our little guys…read moreloved them so much. They would show up rain, shine or snow to take them out which is great. They also transported our pets from Toronto to California at last minute notice right before christmas! If your trying to find a dog walker look no further because this company is by far the best.

I have been very fortunate to have Woofs Upon a Walk walk my 3 year old husky/border collie mix,…read moreStella, from Monday to Friday for the past three months. Unfortunately, I am moving and will no longer need their services as I am moving outside of their service area. They are the best dog walking service I have ever had. Stella is exhausted every evening. Sometimes she only wags her tail when I get home because she's too tired to give me a full greeting. Stella was a sweet, awkward, goofy, and nervous dog that gets car sick. And now Stella is a sweet, awkward, goofy dog that likes going for car rides, and thinks that all dogs have the possibility of being her friend. Stella has gone through a wonderful transformation over the past three months and I attribute it entirely to Woofs Upon a Walk. It is with a heavy heart that we have to say good bye. If you are considering a dog walker in the area I 100% endorse their services.

so we had the glorious opportunity to babysit, including dogs. Soooooo much fun! fort building and…read morethe most loving dogs. This group of people are wonderful! kind! caring! and our dogs love them. if you want your dog well looked after.....this is the group you should go to. Hands down

Love the care they have for my dog. I'm confidant leaving him for the day and not worried at all…read morewhile he is there having fun. If he needs a nail trim, I can just ask if they can squeeze him in and they do!

The service has declined. On Saturday march 14, I brought my…read moredog who is now 16, vision impaired and clinically deaf in for a full groom which includes ear cleaning. He has mild mobility issues which comes with age and the owner was trying to get him to follow her on his lead down the stairs?? Watching, I reminded her that he is deaf and nearly blind. So she carried him down. Within a couple of hours I received notification he was ready. In the past, his groom took 3 hours. We are fairly regular customers. On arrival, I paid the full amount and tipped before seeing him. At a glance, he looked good! I did not notice his ears were not even touched until we got home. About 90 minutes had lapsed. So I called Nice Diggz and left a voice message advising that my dog's ears were missed and for someone to kindly return my call so we can arrange to correct that. No one returned my call so on Thursday morning I rang the groomer and recited my reason for calling, stating I had left a message from Saturday afternoon. She immediately responded saying there was no voicemail from me! No apology. Just defensive. This was not the first time some part of his grooming was missed either. The time before we picked him up he still had build up from tear ducts under his eyes. He is a white Cockapoo with brown markings around his eyes and back. He has many skin tags which scab and fall off. I bath him weekly at home to maintain his back end. He's had the skin tags with a little more each year since he was about 7. Previously he'd been returned to me clean looking not with the a few of the scabs debris visible. It looks unfinished. It had occurred the three times. I had been taking my dog there since he was two. Different owner at the time; one who I found personable. I know that everyone can't be the same but I won't tolerate rudeness be it blunt or insinuated. At this point I was wondering if I would bring my dog here again. Our relationship is transactional. In my opinion the service has really declined. The hair cuts are fine but the last few visits, the service as requested was incomplete. If you're not sure you'd have to ask seeing as you don't keep notes or have the same groomer doing the session. What was also missing on Thursday was an apology for the inconvenience. I asked the owner if there were new hires. She said no. I let her know that I felt the service had declined as we had to come back and I usually get a lift from my friend or taxi over. She said she had no notes of any of the incidents I mentioned. I was in disbelief. Like a hair salon, how would you keep track or be on top of and physical changes or incidents with your clientele? Hello!! Because nothing was documented does not mean it didn't happen! I sensed she was getting defensive as I shared my take on what the service had been like in the past. I mentioned again that no one returned my call from Saturday afternoon. She claimed she didn't receive any voice mail from me. Rude and dismissive! I mean I've only been calling the same number to make appts for years. If I don't get through, I'll leave a message or call again. Deflection is a go to tactic used by those averse to criticism. She then asked how old my dog was and began keying in notes. Wow! Unimpressed, I told her and how long we'd been coming there - since the previous owner had it when my dog was two. Erika was the owner. After a few minutes the young lady who had initially groomed him brought him upstairs. She said nothing. Just stood there - like a statue. Not one word of apology for her mistake. Note the owner said nothing either but you could feel the tension. I was not trying to get money back or cause a fuss. Anyway I needed to get out of there as I had to et back to work. I felt as though I was the sane person in a twilight zone episode. Word to the owner; you are in a service industry. Professionalism and accountability matter. An apology helps if sincere. Own it! Please.

Highly recommend Leash & Paws. Extremely reliable and super friendly service !! My dog was well…read moretaken care of. Communication is simple, easy, and efficient. All the walkers are so friendly and professional. I am a busy person so it is nice that their scheduling system is so flexible and easy to use. They definitely put my mind at ease when walking my dog and took extremely great care of her. I definitely recommend Leash & Paws to anyone looking for a professional premier dog walking business.

Leash & Paws is a great company! The process was very easy - they scheduled a meet and greet…read morepromptly, and had a senior walker (Ashley) and my puppy's walker (Laura) come by for a visit. During the meet and greet, they came prepared with all the information I needed to know about the walks, and took the time to get to know any special requirements and requests I had for the walker. My walker Laura is amazing, I can tell she cares deeply about my pup and is always reliable. The company even leaves a little report card showing how the walk went every day so I know how she was! The support staff are also great, they always respond promptly and answer all my questions. I haven't had any issues with them, and I'm confident that if there were any they would take all measures to ensure myself and my pup are happy. I would recommend Leash & Paws to anyone looking for a walker in Toronto.

Used this service for the first time. It's excellent! We found the perfect vacation spot for our…read morepup and were very happy with the service altogether. Our dog was well taken care off, we got frequent videos and pictures. Our host had us come over for an initial meet and greet prior to the booking which was extremely helpful. We boarded with Brian A. and will definitely be repeating :)

I was shopping for colleges with my older son and although we were on the road with our St. Bernard…read moreand the hotel we booked allowed for giant breeds, we still had a day to go after checking out and it had rose to over 73 degrees and my Saint can't handle being in the car over 65 degrees. I looked online for doggy day care centers and immediately found someone with all their info and reviews on DogVacay..I didn't even know an AirBnB for dogs existed!!. I emailed at 1 am to a contacted and I received a response by 7 am. We showed up at a lady's house by 2:30 pm who received my Sophie open arms. Sophie loved the attention by a new human being for a whole afternoon and it saved my day and her comfort! Awesome service..much better than doggy day care centers for short stints because of the focused care..