I love Rue 21 and this location at the Promenade Casa Grande would have to be my favorite. Rue 21…read morehas a great selection of both men and women's clothing and their items are priced very low compared to their competitors. The clothes and accessories are mainly for teens and young adults and they seem to always have a sale going on. I've seen a lot of "Buy 1 get 1 for $10" sales during different seasons at different locations. Because they have such a huge selection, a lot of their stores are cramped and it's usually a cluster when I shop there. I usually get annoyed trying to navigate my way through the cluster but this particular Rue 21, however, is different. The store was still a bit crowded with everything they try to cram in there, but things were neat and organized. In addition to their clothes and accessories, they sell shoes, perfume and cologne. I like the fact that they have a wide variety of everything they sell. They not only sell perfume but they sell a bunch of different kinds of perfume and the same goes for their shoes, sunglasses, necklaces, etc. The only mishap I had with this location was that they put my accessories in a small plastic bag but forgot to put it in the large bag with the rest of my clothes. I realized they forgot when I got back to my hotel and called right away. The employee remembered as soon as I explained what happened and was very apologetic. She said they would hold it for me and I could pick it up anytime they were open. I planned to pick it up the next day, which was Sunday but I was told that they open at noon on Sundays. Say what?! I found it kind of odd that they open so late on Sundays. It's OK Rue 21, I still love ya!

Great customer service!! Lots of inventory to choose from. I will be a repeat customer.read more

Terrible experience. i found one thing which was nothing i was actually looking for, got in line…read morebehind a couple who seemed to be buying the whole store, the one cashier was extremely slow, i wait for at least 10 mins, then after everything was scanned and in their bags in their cart, they just stand around talking in another language looking around like they are waiting for something, 0 communication from the cashier, no back up, line started to back up and i just left. Ridiculous!

Clean environment, well organized and helpful staff. Olga is one of the cashiers who always goes…read moreabove and beyond. Greatly appreciate her and efforts from all staff who create a welcoming atmosphere.

I love Kohl's, and shop at this store all the time; usually with great satisfaction. However, my…read morerecent experience was very disappointing. I purchased a bracelet that was on sale for 30% off. The sales price was prominently displayed near the jewelry. When I checked out, I was charged the regular price. I pointed out that it was on sale, but the sales associate told me the sale price was not linked to her system. I offered to show her the sign stating the bracelet is 30% off. She declined. She poked around on her computer, and finally stated that she would go ahead and honor the sale price; and that my card would be credited the difference. I checked my credit card 2 days later ~ no credit from Kohl's. I then went to the Kohl's website and looked at the bracelet. It was still 30% off. Kohl's needs to do a better job linking their system in stores to the sales prices. The amount of money I'm talking about for this bracelet is very small. Therefore, I didn't bother to go back to the store to get the refund I was promised. But I wonder how many other items are being advertised on sale that are not ringing up with the discount? You can be sure I will be paying close attention from now on when I buy items on sale. And I won't leave the store without a resolution. That was my mistake. I have usually had nice interactions with the sales associates, but I have to say, this time the associate was not helpful or friendly. It was evident that she was irritated with me for questioning the price. As much as I love Kohl's, it left a sour taste in my mouth.

One of the best Ross stores I've shopped. Lots of home items and holiday/seasonal decor. I walked…read moreout with a few holiday items to add to my decor collection. The store was fun to look through and was pretty clean, considering it is a Ross. I've been to a few Nasty ones here in AZ along with other Southwest states. The only issue I had here was the parking lot - people were definitely not paying attention, and we almost got hit just trying to park. However, I'll always stop here when I'm shopping in Casa Grande.

Wow!!! This place is sooooo full of clothes and everything in between. VERY fast lines--- I would…read moredefinetly suggest this store. It wasn't messy. Everything was where it should be. To All the previous reviews: Go out east, you'll see non stocked stores that are wayyy messier and very much slower customer service- This store is a great one!!!

They sent a coupon in the mail. Arrived yesterday, expired three days ago! They promote teacher…read morediscounts, but not without jumping through a bunch of electronic hoops! Terrible store

The selection was poor. The customer service people were not helpful. The checkout was way to slow,…read morewith people waiting in line and not enough cashiers to handle customers. I don't like waiting in a line to give them my $. Don't think I will be back................