dr. Burkes is the best. she has great calming demeanor is very present when you are discussing…read moreissues with her. Littlerock is my Hometown. Anytime in the last 20 years when I've needed any type of medical check ups or health check ups I always will call this office and clinic. By far, hands-down, the best and the best.

Dr. Karen Burks is the best doctor I've had in my 40 years. I'd never actually felt "cared for" by…read morea physician until I started seeing Dr. Burks. She will actually sit and talk to you about your issues and not immediately jump to antibiotics as the way to get you out the door ASAP. She doesn't overbook her patients and only takes new ones when her load allows. Her nurse and staff are also very friendly.

I have been a patient of Dr. Allison Richardson for about 15 years. She is my primary care…read morephysician, but she has grown over the years. She's had to expand her practice with other business professionals. APRN Kristyn Lambert Is an amazing nurse practitioner. While I am not always able to get in with Dr. Richardson because of her busy schedule, Kristyn fits the bill. She is SO SWEET! SO CARING! AND COMPASSIONATE! She has all of the ingredients of a perfect medical professional. She takes the time to make sure that she listens to her patient concerns which is a rarity these days. The medical professional Industry is not what it used to be. I had my yearly exam today and was greeted by Gabrielle. I experienced an issue that had nothing to do with the clinic but had something to do with me personally. Gabrielle went above and beyond to fix the issue and made my life so much easier today. Excellent Customer Service skills she displayed and she showed me that my problem was important. The entire office staff got involved to resolve of my issue. I WAS SO GRATEFUL, not only for Gabrielle, but Audra who quickly stepped in to get me in and work fast and efficiently to help get me out of the clinic in record time. There were a few other ladies at the clinic that I did not get their names, but you can see they work together, care about each other and care about their patience's. A true DREAM TEAM! Dr. Allison Richardson has extended her practice to a new location which is located on R street, in the Heights., Little Rock.This is where the new staff is, but the original location which is on Chenal Pkwy has equally wonderful staff members as well. You can never go wrong if you go to either location.

This was my first time to see Dr Fry and she is an amazing Dr. She took the time to listen to all…read moreof my concerns. Provided me with a game plan to get my health on track. She cared about my issues. Dr Fry took the time to really explain things to me in ways I could understand. I didn't feel rushed. I was very happy with all the staff and the way I was treated. I would highly recommend this practice.

Dr Pat was great & I felt she listened to my concerns when I came in for my appointments but the…read morefront desk staff & office manager are unprofessional. They made a scheduling error, charged me an incorrect copay, and threatened to call the police when I asked for a refund. An honest apology for the mistake & correcting it would have been enough but instead the office manager threatened me with calling the police saying I "verbally abused a healthcare professional". I didn't realize advocating for myself was verbal abuse. The doctor corrected it and refunded me, but the staffs behavior was completely unacceptable. To top it all off, they couldn't provide me with my last lab work done 6 months ago because they were having issues "logging into their account" & didn't show that I even came in 6 months ago in their systems. I had to provide them a receipt to show that I did come in and had my labs done. So who knows if my blood work that I was charged for 6 months ago was even seen/looked at by the doctor. I will not be back!

I absolutely love everyone at Salem Family Clinic. They have gone above and beyond to help me. You…read morewill be treated like family by everyone. Dawn, the APN, is out of this world amazing, she will go over every little thing, and is always so sweet. It's everything you'll ever want from a clinic.

Dr. Roper is one of the most skilled, and compassionate physicians anywhere... He is one of the few…read morewho actually care how his patients are doing, and will move heaven and earth to make you better... He's not just a doctor, he's a healer... when Ma Nature made him, she broke the mold... It's a shame, because we could use a lot more docs like him..

Never had a Dr that I felt like he or she really cared about my health until I started going to Dr…read moreRoper. He looks you in the eye and listens to you. Uncommon nowadays. Thankful for him.

I would not recommend this clinic to Black patients. I have consistently felt unwelcome and…read moredismissed here. The only staff member who made me feel respected and comfortable was the Black nurse in a predominantly white environment. Patients deserve to feel heard and cared for, no matter the race. Patients should not leave feeling dismissed or discriminated against. If you are Black and considering this clinic, I strongly advise against it.

I had to change family doctors for insurance reasons, and I am totally pleased that fortune…read moredirected me to Dr. Allan McKenzie, MD. His staff is friendly, professional, caring, and efficient, and Dr. McKenzie immediately built a rapport of trust and competence. The waiting room is probably the most comfortable and well appointed I have experienced in a doctor's office with original works by local artists on the walls and shelves (most for sale). I am very confident that I will be very pleased with this transition as time goes by and recommend others to consider Baptist Health Family Clinic (Hillcrest) without reservation.

Dr. Sanders has been my doc for about 10 - 15 years now, and I wouldn't think of using any other…read moredoctor if I can help it. She is upfront, casual, direct, and yet exhibits an empathy toward the patient which sets them at ease and lets them know that they are in good hands. Highly recommended for family care and general practice issues.

I scheduled a sick appointment but Dr. Sanders wasn't available only the nurse practitioner. So I…read moreagreed to see this nurse. She made the guess diagnosis that I have a sinus infection. I was running a fever and felt like a truck had ran me over I was very weak. I was sent home with just z-pack and cough prescription and told if your temp reach 104 come back and see us. I have diabetes which puts me at a more serious range for complications with infections. Then this nurse goes to tell me that I need to come back for diabetes education according to the nurse processed foods is the best way to treat diabetes promoting smart choice meal which in my opinion is packed with hidden sugars, artificial preservatives and sodium. I left this office made it home within 24 hours my temp got higher. I didn't return to doctor sanders office because they was closed after 330pm ended up at a urgent care clinic that made a correct diagnosis turns out I have the flu. Dr. Sanders office didn't run a flu test they didn't test my oxygen in my blood. Dr. Sanders have outdated medical equipment. Every time I go there which has been in the last year they partially treat illnesses to have you keep coming paying Co payment every and every time even if you just seem them and maybe the medicine they prescribed didn't work. This doctor is all about the co-pay not the patients! ! Kelly Sanders is focused on money not well being of her patients at shows in her staff, equipment and attitude. I'm starting 2015 with a new doctor! !!# get away for this doctor! !

I'm in the process of finding another doctor. I was refused a refill of one of my medications in…read moreMay that was prescribed here for many years. They decided to refuse to refill when I was going on vacation and was told if I had issues that I should go to an ER .... This same situation played out with my wife before she switched. Another time I asked for newer medications that worked faster than others in the past.... I was basically accused of being a pill seeker. I understand there is a shortage of doctors but if you are willing to take your life into your own hands.. this is the place for you !

If I could give them zero stars I would. Awful front staff. Doctor filled script wrong and refused…read moreto fill others. Doctor has limited knowledge on topics he should be more versed on. Last straw was when front staff questioned why I was just calling about wrong script when it was none of her business. A simple nsaid I've been on for years and the front staff gatekeeping is not worth the hassle. Advice: Go anywhere else. I was only there because my original dr joined the practice. I should have left when he retired.

Absolutely love Dr. Harvey & Heather. Anytime I have a problem they always help me solve it. Dr…read more Harvey even helped me get my POTS diagnosis in less than a year which is unheard of for most. The office staff is amazing and so nice!

Dr. Harvey, Heather APN and the office staff are the BEST!!…read more If I call...they are quick to return the calls. They have the friendliest staff.

We were in town from Dallas with a sick child. No wait. Nicest people. They took very good care of…read moremy daughter and were very knowledgeable.

Very friendly and helpful staff from the moment I entered. They were kind, patient with me and did…read moretheir best to help make everything a smooth process for me! They saw me for a back injury and they have been very quick to help me do tests and schedule everything.

I have used Primecare for a very long time. The people working here are very kind and…read moreknowledgeable. Highly recommend.