If you have a random car upset- this is the place to come!! Noticed my engine splash guard suddenly…read morehanging from the bottom of my car and was stressed thinking it was going to kill my entire day to fix. I brought it into Big Bear Auto Repair and was immediately assisted by Tristan who was professional, kind and efficient!! He had us back in business in no time but even more important, he had us leaving feeling like valued customers!! Would 100% recommend this business!! Incredible service!!

Great overall service not to mention amazing customer service highly recommend so helpfulread more

Amazing service! I ordered an oil change and he came on time with everything needed. He finished…read moreeverything in a timely manner and I felt so thankful that he traveled to my location. Would 1000% recommend.

Tyler is great. Has a can do attitude and very easy to work with. He has great communication and…read morevery fair on pricing. Best in the valley. Will definitely be my go to mechanic.

I just had a great experience at Phil's Automotive. My girlfriend and I moved to Big Bear Lake…read morealmost 3 years ago, and Phil's has been working on our three vehicles anytime we've needed repairs. Recently, a check engine light came on in one of our cars. I took it to AutoZone to have a diagnostic check run. They said I needed a new alternator and a few other parts serviced or replaced. I took it to Phil's. They thoroughly checked the car and ran their own diagnostics, and it turns out it wasn't the alternator. This isn't a ridicule ​or slam of the folks at AutoZone. It's just a vote of ​confidence and appreciation, knowing that there's an honest mechanic here in Big Bear Lake; they could've easily taken advantage of us. Needless to say, ​the crew ​at Phil's will be servicing our cars as long as we live in the BBL --

Needed a quick plug after picking up a nail in our tire. The…read moreservice was quick and professional. The price was more than reasonable. We were able to finish our stay and drive home with peace of mind. Thanks!

The service here is awesome! They are so efficient and qualified for vehicle repairs and do them in…read moresuch a timely manner. I will continue to have them maintain my vehicles due to their trustworthiness also. Patricia G.

My husband and I have some horror stories about some mechanics we've dealt with in the past so our…read moretrust in mechanics was at zero. Knights auto was recommended by a good friend and we'll never take our vehicles anywhere else. We brought my husbands work truck in for a power of steering replacement. Within a few weeks of driving the truck it was making sounds like the pump was going back out. We brought the truck back to knights, they looked at it again and admitted the part was faulty. They replaced our pump with no cost. This showed outstanding integrity since In the past, we've dealt with mechanics who shrug off their mistakes and make it seem like it's your fault to get more money out of you. Not the case here. Love this shop. Won't find a more honest mechanic than Dave Knight in the mountain communities.

Gary helped us get in and out in less than 5 minutes! So thankful for his help! Our tire started…read moremaking a scraping noise when we got up to Big Bear. We called the shop, and described the issue. Gary said that we would be fine to drive to the shop. He did a great job figuring out the issue, and fixing it quickly! Thanks again!

The guys at E&R are the best. Personable, friendly and they're even funny in the face of some…read morechallenging situations at times. Today I called in to tt Gary who promptly advised me to come in which was sound advice. This genie knew what was wrong with my vehicle just by talking to him on the phone. Great team and great service and I am now driving home as a happy customer. Thank you to the team at E&R!

Had another wonderful oil change service from Miller Toyota of Anaheim this month…read more Was a few minutes late for the 7 a.m. appointment. Lee Bach, their Service Advisor took me in and even said they had a Thursday special. Yes, I was right again to look for Lee! Was out the door in less than two hours. Lee suggested a few items (air filter, cabin filter, and tires) needed to be replaced on my car. He didn't mention wiper blades. Replaced those myself the month before. Lee said in 2022 that those blades were worn out. Point to this was Lee was honest! Like what I stated in Dec 2022, I would keep on having this dealership service my car as long as Mr. Lee Bach is in their Service Department.

After a few hiccups, Mark came through.The paint job on the hood of my Tacoma looks great…read more Competitive pricing

Heather and Quinn are nothing short of true professionals. Very knowledgeable and will always…read morediscuss options that fit within your budget and not sell what you don't need. They have installed seats, fixed several infamous Penstar oil leaks, installed ARB lockers, fixed gearing issues that other shops could not.....all my Jeeps go to ALL J!!!!!!!!

On my way out of town heading down the hill, my tire pressure light went on…read more I swung by their shop in a quaint little quiet part off the main road, and they we're very helpful in making sure I did not have a nail in my tire, as well as filling up the tires with the appropriate amount of air pressure. I offered to pay them for their service and time however, but they said it was no problem. I will definitely be supporting their business establishment and the future when any need for my Jeep comes up.

This business was professional, good prices and we were quickly back on the road. Very satisfied.read more

The team at Gonzalez garage are top tier! I was in the area on vacation and had to stop in for a…read morebrake repair, they got everything done incredibly fast and for a great price will happily make the commute back for maintenance here in the future

Do not go anywhere else on this mountain aside from this location. Leave it to a veteran owned…read morecompany to offer fair hourly labor, correct reliable parts, and hands on diagnostic work. Aside from other garages up here price fixing and tripling prices with garbage work - this location actually cares about you and your property. Any other decision to bring your vehicle to a different garage that makes their profit off of fleet vehicles will leave you stranded on top of a mountain. Mike & his technicians will ensure you and your property are safe and functional. I will only go to this location in SB County, and will refer friends and family as a professional business consultant with vast experience in this industry to Advanced Auto.

We want to give Advanced Auto a 5 star rating after our previous 1 star review. Mike went over and…read moreabove to help repair the Landcruiser. He brought it back in and replaced the emergency brake and brakes at no charge. We are currently waiting on the correct sensor to be delivered and he will have his mechanic install at no charge. Thank you Mike for being a man of your word and making Big Bear a great place to live.

"I cannot recommend Best Motor Werks enough! I brought in my 535 GT for air suspension repair, and…read moreI'm amazed--it honestly runs like it did the day I first got it. They also took care of the rear brakes, and the quality of the work is top-notch. Beyond the technical skill, what really sets this place apart is the atmosphere. The owners and the entire staff are incredibly kind and thoughtful. It's rare to find a shop that combines high-level expertise with such genuine customer care. I've definitely found my go-to mechanic and plan on returning for any future repairs I might need. If you want honest, quality work on your vehicle, this is the place to go!"

Thank yoy guy for taking care my car and my husband car for last 10 years. Following you from…read moreplace to place! Thank you.