We are a gay couple who contacted Baker Plumbing to replace the main water line from the street to…read moreour house. We are not only very disappointed at the quality of service we received from Baker Plumbing, but alarmed and disgusted at the blatant violation of our home, the homophobia we experienced, and their continued unprofessional response. Poor Quality of Work - The work took a week longer than quoted - Their digging broke our lanterns and killed all our mature plants along the path - They discarded garbage and broken tools around our yard (and did not clean it up) - They widened the path to our front door without telling us this would be done - Their job required us to hire a landscaper and hardscaper ($1000) to clean up the mess they had made (above and beyond the path reworking anticipated) Privacy Invasion and Homophobia - Phil, the owner of Baker Plumbing, showed up unannounced on our doorstep a month after completion of work to hand-deliver the bill (they had not emailed or mailed a bill) - On our doorbell camera, we heard Phil say "motherfucking c*cksuck3rs, I know you are home" - The video also showed that Phil had looked in our front window (blinds were closed), and we have video and audio of him saying "I can see you f*ck1ng freaks in there, mother#ck3rs" - We told them not to contact us again or come to our home: they continued to contact us via text and email Phil's Retaliation -We paid the bill within 24 hours of having received it. We left a 1-star review due to their poor work, the extra costs we had to pay to clean up after them, and because Phil had called us slurs and violated our privacy. -We emailed Phil to confront him about his homophobic language. Baker Plumbing called us "slanderous" -Baker Plumbing then posted 4 x 1-star reviews on our B&B's google listing. They have never been guests. The message we are getting from him is loud and clear: I hate gay people so much I am not only going to use slurs against them, but try to sabotage their business as well.

My parents bathroom fixture had a water supply valve fail in their house. Called the very…read moreprofessional owner and he insured us he would have someone out to us asap because they were very busy. They phoned us back and reconfirmed that they would be here to help. Austin was very good! Thank you again! Dave and family.

Experience with Amro Construction…read more We contracted Amro Construction late in July about our need for some structural upgrades to the main entrance deckway and complete renovations of the two main floor bathrooms. We received their proposal in mid-August and after clarifying some details, work began two weeks later. Amro did a very solid job of scheduling the various outside resources they needed to use. The support trades they enlisted: vinyl decking installer, tile installer, electricians, painters, insulators and plumbers displayed the same work ethic and service orientation that the business partners do. Amro also recommended to us a number of suppliers: cabinet makers, flooring and tile suppliers that they had worked with successfully in the recent past and then looked after ordering and coordination of deliveries. The dedication, attention to detail and follow-up by the lead hand they assigned to our job was critical to Amro successfully delivering the kind of results they offered and we needed. The final phase of the work to be completed, the main ensuite bathroom, was available for use on November 11, ten weeks after work began. When Amro's final invoice arrived four weeks after job completion, there were no surprises. The invoice detailed the several scope adjustments that had been encountered, discussed and authorized in advance. Nothing was billed that we had not previously agreed to. We found the Amro team extremely service-oriented and personable, very diligent in follow-up exhibiting a very high work ethic. We had a general vision of how we wanted the bathrooms to look after renovation but not hard details. Amro's team, with their extensive experience, was able to suggest alternatives for our consideration and then we decided which way to proceed. ​We are very pleased with the outcome. Tom and Cecille Boughner

The communication with this company was excellent, my questions were answers very quickly and…read morepolitely. Allan pick up and dropped off my carpet free of charge and even helped me move and arrange my furniture over the new carpet until I was happy with the layout. The binding of the carpet was excellent and I am very happy with this entire experience.

We had removed as high quality wool broadloom and it seemed a shame to put it in the landfill. The…read morefolks at over the edge picked up the carpet and bound the edges beautifully. This turned the old carpet into fantastic looked like new area rugs that will get years of service. They picked up and returned the carpet all for very reasonable cost at a fraction of what the rug stores wanted. Highly recommend these folks

Very pleased with a small repair job they handled on our home. Ken, the project manager was very…read morepleasant and accommodating, and the two men that performed that work were very professional and capable.

I have recently hired Andrew at Raven Painting and renovations to paint my entire Tiny house…read more Andrew is professional,tenacious and accomadating. His knowledge of paint types, clour, and texture is amazing! Andrew is willing to listen to ones specific needs, and act accordingly. Andrews crew is polite,considerate and expeidient. His is meticulous,thorough, and abouve all authentic. I am grateful to have had Andrew do my tiny House and would recommend him and hire him again. Thank you so much Andrew, Pamela in Chemainus

My wife and I had contacted Andrew from Raven Painting for an estimate to paint our interior. We…read morewere very impressed by his professionalism. He answered all of our questions and made us feel at ease with our concerns. When it came to choosing colours Andrew was highly informative. He was quite knowledgeable in colour theory. Throughout the project his crew was prompt and polite. They made us feel at ease. The painters were clean and meticulous. At the end of the project we did a walk through with Andrew and it was fantastic! We would definitely recommend Raven Painting to everyone! Thanks, Jim & Judi

Terrible service! I hired this company for a move out clean…read more I don't know what they did while they were there, but they did not get the place clean. The kitchen counters weren't even wiped! They did not clean behind couches or beds. They didn't clean the walls or window wells either. I had to go back and spend an entire day cleaning.

Very fast response to request. Great communication on request and timing, and a superb cleaning…read morejob. Highly recommended.

Stuart has done so much work for me on the inside and outside of my house and everything is done…read moretop notch. If your looking for excellent value and workmanship Stuart is your guy. He also arrives on time and has good time management skills. I highly recommend him :)

Great job on windows, screens and gutters. Good price. Nice guy! We highly recommend this company…read more A&W Lee, Cowichan Bay

Tyler has done an outstanding job of cleaning our siding, gutters and soffits as well as windows,…read morescreens and sunroom. He is cheerful, professional and extremely careful. Our house is now sparkling clean. We highly recommend him and his business!