I can't recommend Amwell Veterinary Practice highly enough. Dale and Margaret are not only kind and…read morecompassionate but also extremely experienced and knowledgeable. They've looked after our dog Bubu for years, and we'd be lost without them. After moving to Southampton, we tried other vets and realised how rare it is to find people like them. Too many seemed focused on money, not the animal. Dale and Margaret are the opposite. They genuinely care, give honest advice, and never suggest anything unnecessary. Even now, we travel back to London for Bubu's care because no one else comes close. They're the kind of vets every pet owner hopes to find.

So far, so good…read more.. I found this veterinary practice on Yelp based on an older review, and hoped that all the facts still rung true. My luck (and Tillie's!) they certainly did. My pup is getting on in years, and that comes with its own set of challenges. I wanted to have her throughly checked out to make sure nothing was terribly amiss before we left on a long trip. I easily and quickly made an appointment with the very polite receptionist and was booked in for a Friday evening appointment. We arrived rain-soaked to a happy, warm office full of the vet's own pooches. We were greeted warmly, seen quickly and the good doctor gave her a once over and sent me home with instructions to collect a urine sample (I had my husband do that job, thankyouverymuch) and return the following day to have it tested for any irregularities, etc. Dutiful dog dad did just this, walked it back over, paid £20 for the test, and they called us later that day with the results: your dog is old and her kidneys are slow, but she isn't in any pain or distress. Well, all good...best case scenario and we now take many trips outside to use "the loo" to accommodate the kidney-deficient canine. Big plus: the initial exam and registration appointment is free of charge. I had no idea this was true...but what a great way to be introduced to a practice. I'll surely be back. Very friendly folks that won't try to upsell you and leave you bankrupt. Practical solutions for your pets.

The London Cat Clinic is the most amazing Vets for cats! The team are amazing, so knowledgeable and…read morethe facilities are amazing. Such a calm place and all the staff clearly care about the cats and you the owner! I cannot recommend more highly.

Amazing place for cats! Our little Nikita has received excellent attention and care from being…read morespayed to treatment for her colitis. Dr Campbell is very knowledgeable about cats and the team knows how to make them feel comfortable and relaxed. He follows up with patients to make sure everything goes well and that their issues are fully resolved. I and my kitten and extremely impressed with the quality of care and I trust him completely with my pets. This clinic is cats only so it is quiet and clean. Highly recommend it.

Such a great idea. My cat Angus gets really stressed when he goes to the vet clinic. Sinead came…read moreround to our house and gave Angus his injections and he purred throughout. I will be using Sinead for all my veterinary treatments in future

From the owner: Your pet's ultimate online support team!…read more Stress-free online support via audio, video or live text chat 24/7 from experienced UK vets. From small niggles to emergencies. Find out more: www.pawsquad.com. Download the app on the App Store or Google Play.

When you dog starts walking in circles and is acting odd, and you need to get a CT scan, and your…read morevet refers you to this hospital, make sure you go. In fact, if you are in the area, just go here. Reasons: Incredible set up Fantastic team Expert advice (Thanks to the Vet who helped us Will Chandler) Honest feedback Kind care This is excellence!

Celia hammond truelly stepped in when all other charities including the big ones turned a blind eye…read moreto my cat who had been hit by a car, They worked tirelessly calling everywhere but not a single organisation would help... Despite being a charity also struggling to raise funds they then stepped in when no one else would for my cat Sox, they agreed thanks to Celia to fund what was needed and give me time to fund any surgury, this included x rays blood tests pain relief interpretation of xrays potential transport of patient to other branch out of hours visit by nurse for top up medication to name just a few things she needed Sox had a fractured pelvis meaning surgury was an absolute must they where happy to give me time being so kind compassionate and understanding of my situation to try and do this despite how hard they may find getting funds to support all the animals just like my sox! Then a Celia Hammond Supporter and myself had a conversation before I knew it thanks to such amazing people sox has surgury in the next few days to correct her fractured pelvis...!! I will be eternally greatful for the intervention celia Hammond did... Putting the whole of the rest of London in pure shame for their encouraging an animal to suffer without treatment proof of eligibility or even payment plan offer yet celia Hammond in true form showed the rest of London what it means to truelly show an animal care compassion and fight for them the way these other charities claim they do, cannot imagine where we'd be without their support honestly so please where able please do donate because it directly helps cats like my Sox actually have a chance... Thanks to their Lewisham branch for diagnostics and their canning Town branch for the surgury Celia herself for her truelly inspirational continued fight for my sox and all other animals in need... We are forever greatful to you all as an organisation doing your very best for those of us left with no hope Equally they can only do this with donations so please if you are in a position to however large or small please please consider donating

I am beyond disappointed by the way I was treated. I walked in on Monday morning, already…read moredistressed because my cat had been in a car accident, desperately looking for help and guidance. Instead of compassion, I was met with shocking rudeness from the brunette woman at reception. She immediately told me she couldn't help me because I'm not on benefits. Then, rather than offering any support, she began commenting on my age -- I'm 17 -- and said I shouldn't be responsible for a pet and that I was being irresponsible. I came in seeking help for an injured animal, and instead I was judged and spoken down to. What makes this even more upsetting is that when my mom later spoke to the same staff member, she claimed that they help everyone -- not just people on benefits. The complete contradiction and the way I was treated differently is incredibly concerning. No one asking for help with an injured pet should be met with judgment or dismissiveness, especially not a young person trying to do the responsible thing. The lack of empathy and professionalism was honestly heartbreaking during an already stressful situation.

My only complaint about this vet is the distance we must travel to get there. My dog, Jack, needed…read moresome dental work and all the vets around town offered to take my arm and leg along with Jack's teeth. The Vet not only did a terrific job at a reasonable price, everyone involved was friendly, helpful, and professional. Despite the long train ride, we will be using The Vet any time Jack needs something done in the future.

Absolutely delighted with the service from The Vet. My beloved cat was rushed in with life…read morethreatening problems. Not only has he made a full recovery but I was delighted with the ambience of the clinic which was calming and reassuring. The staff were very friendly and obviously skilled and caring. It's helpful to know that the clinic is open everyday and help or advice can always be found. I really felt that the staff genuinely cared for the animals welfare and not for monetary profit. Many, many thanks.

Rating this place is a difficult task. I've given it a rating as a vets, but that is unfair to its…read morestaff who do an amazing job. On the negative side it's not somewhere you really want to be. For a start there's no appointments, so you have to queue, usually for at least a couple of hours. Once you do get called you get to see whatever vet is available, and there's a lot of different vets. There's no chance to build up a relationship with one. It's a bit of a conveyor belt. An example: one vet lets you hold your cat for blood tests, others will insist on getting a nurse in or even sending them into the back. Annoying as I'm well able to hold them and it's better for them if I do. Also, it's no frills treatment. Of course, it is a clinic for people on a low income, so avoiding unnecessary expense is needed. But as someone who's read up on their cat's conditions, I know I'm not getting some of the tests etc that might be available if I was able to afford a private vet. And of course, though most folks and animals there are nice, you do get to share a waiting room for hours with some you'd rather not. Days when badly trained dogs all start barking at each other are not pleasant. I have to give five stars to the staff though. Some of them (naming no names) have been know to be a bit jobsworth, but with some of the folks that come in taking the proverbial (i.e. want free treatment for the dog because they want to buy the newest mobile or something) I can't really blame them. My cats have always been calm there, and while I give myself some credit for that, I think it also shows that the vets have a good attitude. I also feel happy if my cats have to go in for an operation: unlike some small vets they have staff on duty 24 hours. By the way it's not free, you pay a £10 consultation fee plus medical costs. As an example a few years ago dentals for my cats cost £150 each at a private vets, and a couple of years later £40 at the Harmsworth. And yes, it is the place that featured in 'Animal Hospital' with Rolf Harris. It is kind of cool to be able to say your cat has been seen by a celebrity vet, but it's not worth it. If you have the money, you should go to a private vet, to avoid your animal waiting around for hours if nothing else. Most of the ones off the telly seem to have moved on now anyway

I can't believe the grumblers. This organisation is charitable and relies on donations. If you are…read morethere then it's because you are in need of financial help, and as far as I'm concerned you therefore have no right to grumble every penny spent is spent as wisely as possible so that they can cover a larger number of animals. Expecting premium care and attention means you may be depriving another animal in crisis with the care it needs. Targeting staff with your frustration is also unfair they work long hours and have to deal with very many bad-tempered clients or lonely people wanting to chat. Their priority is the animals and that, as far as I'm concerned, is the right way for it to be. I've used the Harmsworth twice in an emergency and I think they do a fantastic job with the little they are given. Really fantastic. Next time you are frustrated by a long wait or lack of a smile from someone understand that it's because of the huge volume of demands that are made on the hospital and maybe make a small donation to help out, on top of your fee, that's what we did. Just £5 or £10 but it's a nod to the idea that you shouldn't take on a pet then expect someone else to provide it's healthcare at low cost for the whole of its life. It's an emergency service, not the vet at the corner of the road. So keep your expectations more realistic and be a little more generous with the people who work there, please. It upsets me that they are being targeted when it's a charity and they are doing the best they can. Other vets have a huge mark up on their costs and they also make mistakes.

DO NOT GO TO THESE VETS!!! I have came here for some time but have now changed. The vet quality and…read moreservice is very bad. Rude receptionist and rude Italian vet who is very egotistical and does not listen. They only think about how to take more money from customers and do not care about animals health. They also overcharge you on vet bill so be careful. Go with a private vet instead and it will probably be cheaper too and better service.

On moving to the area and checking out the various veterinary options we concluded that this one…read morelooked clean and professional and had the best facilities when compared with the competition. It has since recently expanded further to add surgical capability. Our two cats were duly taken along for their first check-up, which kicked off with a talk on responsible pet ownership. It transpired that, having been taken in by the advertising and ready availability at the local supermarket, what we were feeding them was wholly unsuitable and basically junk food (eek, how shameful!). In addition we were giving them too much of it - cats should be treated like "bonsai panthers" and kept lean and keen. It was suggested we could try giving them a raw chicken wing as a treat on occasion (cooked bones were bad for them). Duly admonished we stocked up on the more wholesome and natural Lily's Kitchen and Meowing Heads cat food sold by the adjoining pet shop, and, to the cats' disgust, reduced their portion sizes. When presented with a raw chicken wing (an outdoors only treat!), clearly having become accustomed to the cat equivalent of burgers and chips, and being the least convincing bonsai panthers ever likely to be seen, the cats quickly abandoned it in favour of a snooze on the sofa whilst they waited for something more palatable to turn up in their bowls. On their second annual check-up we arrived slightly apprehensive that we had failed to instill in them any appetite for the lifestyle of a bonsai panther, but all was fine (well, they're still on the larger side but it's not that they're fat, they're just big boned. Honestly, it's the nature of the breed!) I feel confident that this Practice knows what it's doing and, should my cats require anything more than a check-up and booster vaccinations, would be very capable of delivering a high standard of treatment and care. The reception staff always seem cheerful and friendly and are happy to help if you're looking for something in particular in the pet shop side of things, which stocks a good selection of food and other pet paraphernalia. I can never resist picking up some kind of treat when doing the food shop, and have returned home with everything from scratching mats, feather toys, and even a cat sensory centre (don't ask)!

I've come here with my cat a couple of times, when I've come I was seen 10-15 minutes later than my…read morescheduled time. This is not the reason for my poor review. If anything I like the veterinarians taking their time to look at each animal ensuring they haven't missed anything. This time I was late by 5 minutes to my scheduled appointment. They refused to see my cat, and told me they are rescheduling me on Monday (today is Thursday). I am appalled that they have rejected to see my cat, I am worried for him and it is their job to see if anything is wrong. I would understand if I was late by 20 minutes plus. This just shows me, this place is a business and the veterinarians don't really care for animals but actually care about income. I'm not sure whether my cat will be ok or not but if he does get better it's no help from them. Would leave 0 starts if possible

As an animal lover and a cat owner, of course I want the best for my pet…read more When I decided to neuter my cat I started looking for vet clinics in W10. Some were super expensive and didn't provide after care and other clinics were just too far. Finally I found St Helens. I phoned them up and they were super polite, helpful and answered all my questions. The night before her operation they called me to see how the cat was and to remind me not to feed her that night . The price of the operation was around £200 but the service was incredible. I dropped off the cat at 9 am, she had her jabs done, deworming, her operation and they kept her there until she was fully awake and they were absolutely sure that there is no problem to send her home. They gave me special food -like special post operation food- pain killers, meds, protection collar, next day free check-up and another free checkup after 2 weeks. The place is very welcoming and big, big windows- loads of natural light, there is a small waiting area, a little shop area as well and just incredible people working there. Very professional.

I have never written a negative review before, as I generally believe most people are trying their…read morebest. Unfortunately, my experience with Village Vet Hampstead put my dog's wellbeing at risk due to a lack of organization and poor clinical follow-through. I attended this clinic despite seeing several negative reviews, hoping my experience would be different. Unfortunately, those reviews proved accurate. I provided Village Vet with my dog's full clinical history from the US. Despite this, they refused to prescribe the medication she needed to treat an active UTI until lab results returned, assuring me the results would take 24-28 hours. Three days passed with no communication. I went into the clinic in person and was told at reception that they would follow up with the lab and contact me. I still heard nothing. I returned again the following day. At that point, I still had no answers about her cultures and no medication was provided--yet I was charged £150 for the culture + £70 consultation fee regardless. The lack of urgency, communication, and accountability was deeply concerning, particularly given that this involved an untreated infection. I am sharing this review to help other pet owners avoid a similar experience. For comparison, Highgate Veterinary Clinic was an excellent alternative. The vet was compassionate, thorough, and spent approximately 45 minutes with me and my dog to ensure she fully understood her condition and treatment needs. They are independently run, which may account for the clear difference in care.

The team at Village Vet Hampstead have been amazing providing excellent care for our 13 1/2 year…read moreold Shiba Inu who has multiple health issues. I especially have to thank the Anaesthesia team lead by Danielle O'neill, they gave Maya, our Shiba the best, genuine care and attention anyone could ask from a medical team. Thank you so much for all your hard work.