Dr. Kinchen is amazing! Such a calm experience, especially if you have dental anxiety.read more

Dr. Kinchen and her staff are so kind. Made me feel at ease. I will keep coming back!!read more

While the care was great, they are just too busy. Had my 6 month cleaning May 2025. 10 months…read morelater, my 6 month cleaning was scheduled. However, I had to cancel due to COVID. Next cleaning available was 4.5 months later. There schedule is booked solid with no openings. I did request a manager contact me to discuss but I never got a call. Billing can be challenge. A couple times they would link my husband's account to mine. Which would be okay, but we wanted to keep them separate for HSA purposes.

More lies, yes they refunded a portion of my money, they were ordered to do so by the Grievance…read moredecision from my insurance company since it was paid by my insurance flex card. They still have not paid me the remaining balance I am owed. I was told on October 9, 2024 it would be 4-6 weeks. My insurance company was told check was mailed in December 11, I received a voicemail on December 18 saying it was mailed December 18, still nothing. I tried calling today and was put on hold for over an hour, no one came back to acknowledge me, screenshot to prove it. I got on another line and called my insurance company, they called to see what was going on, they acknowledged they STILL owed me money. It doesn't pay to get online and post lies when it can easily be proven otherwise.

Superior dentists, excellent staff, clean modern and friendly…read more Highly recommend Easy to schedule and caring front office staff

They're very professional, and they do amazing work.. I would recommend them to anyone who needs…read moredental work. Amazing place

Dr. Takacs and entire staff are fantastic, I have been a patient over 25 years! Dr. Takacs is very…read morehands on, patient, caring and spends time explaining your best treatment plan. Every staff member is so professional, Carol, Panda, Lynn, Pat just to name a few. Highly recommend, state of the art equipment and facility. Lynn, Lexington Ky

From the owner: Family dentistry, dental cleanings, exams, checkups, tooth colored fillings, Zoom Whitening,…read moreimplants, oral surgery, Invisalign, Fastbraces, traditional braces, sleep apnea therapy, TMJ therapy, facial/jaw discomfort and headache therapy

I had an appointment July 10 with Dr. PADA but ended up Seeing…read moreDr. Marrow . My teeth are not any cleaner then they were when I first walked in the door and she was very rough. considering cancelling my next appointment

Very welcoming friendly staff. Dr. Pada and his staff makes your experience relaxing and easy…read moregoing. Great office & location.

I don't have enough kind of things to say about the dentist office…read more I have been long terrified of the dentist. From having some very difficult experiences in the past. Dr. Jones and his team of incredible hygienists have gone out of their way to help me feel comfortable, safe, and have given me as close to a pain-free experience as possible. I had to have a deep cleaning done, the hygienist had to give me eight injections, and I did not feel a single one of them. And for someone who has very sensitive gums, that's a huge deal. Partnered with my insurance, everything has been extremely affordable, and they even give you the option to get laughing gas if needed. Overall, I have had a great experience with the dentist. And I am looking forward to them, correcting my smile.

Before scheduling an appointment with this office, I encourage you to read this review. At my…read moreinitial new-patient appointment, the dentist recommended an expensive device for teeth grinding and sleep apnea. Before agreeing to move forward, I specifically asked that the office verify my insurance coverage because I wasn't sure I could afford the device otherwise. I was told my insurance would cover it and that my out-of-pocket cost would be approximately $133. Based on that information, I paid the portion they requested that day. At my next appointment, I was told I had not made that payment and was asked to pay again. After spending time searching their records, the staff eventually found my previous payment. I requested that my paperwork and receipt be corrected to reflect the payment, but I was told that wasn't necessary. The process was delayed further because I was told the lab had made the device incorrectly, requiring new impressions and additional appointments. Eventually, I received the appliance and was told everything fit properly and that no further appointments related to the device were needed. The very next morning, I received a phone call informing me that my insurance had denied the claim and that I now owed $867.60. I was told that the original amount I had been quoted was "only an estimate." Since then, I have received multiple bills and collection calls despite explaining that I relied on the financial information provided by the office before agreeing to treatment. When I visited the office to try to resolve the issue, the office manager said that the problem resulted from unsuccessful attempts to contact me. However, I have no voicemail messages or text messages from the office regarding this issue--only payment reminders. She also told me that I should have waited to speak to her instead of the claims specialist I spoke with earlier who said she would handle the issue but did not. Not only did she not apologize or take any responsibility for the problem, she rolled her eyes and sighed several times, continuing to put the blame back on to me. What concerns me most is that a coworker reported having the same experience. They also requested that insurance be verified before treatment, were given an estimated patient responsibility, and were later billed for a much higher amount after services had already been completed. My advice to anyone considering treatment here is to verify your benefits directly with your insurance company before agreeing to any procedure or device. Do not rely solely on the financial estimates provided by the office. My experience with the billing process, communication, and handling of this situation has been extremely disappointing.

Dr. Morgan Chambers is one of the best dentists in the state. Her knowledge and expertise is second…read moreonly to her charismatic personality and warmth toward every person I witnessed her interact with. I had an emergency with a broken crown and my usual dentist couldn't get me in for a couple months but recommended I consult UK Dentistry for my emergent treatment. Thank goodness for Dr. Morgan! I got in a couple days later and it's perfect. I am transferring my treatment to her office. I cannot recommend her and her lovely office enough.

I had a dental emergency ,and called Complete Denistry . They quickly gave me an appointment which…read morewas sooner than I ever imagined. I saw Dr Morgan Chambers ,she was absolutely wonderful. She fixed the problem and was so sympathic to my situation . I have absolutely no pain or discomfort today . In addition to Dr Chambers going the extra mile , her assistant is also extremely skilled.The office personnel were so friendly and understanding and answered all of my questions.

Love everyone there. They are all kind and so friendly. Never will do unnecessary work unless you…read morereally need it or want to have it done. Best in Lexington, KY.

Dr S is a fake. His asst screwed up and broke off a tooth that was to be crowned causing the crown…read moreto constantly fall out..Eventually this error caused the loss of my other front upper tooth. The he charged $2300 to fix his mess. I would't take my dog there. He Is phony and not to be trusted.

Very disappointing experience overall…read more We spent more than 1.5 months trying to get dental treatment completed for our daughters, but after multiple appointments, delays, rescheduling, and excessive waiting, no treatment was ultimately completed at all. Several visits involved waiting 30-60+ minutes past the scheduled appointment time. One sedation appointment was even moved by the office shortly beforehand without properly discussing it with us, despite the fact that our child had to fast before the procedure. The worst experience happened on the day of the sedation appointment. After already waiting over an hour with a hungry child who had not been allowed to eat, we were told it was "normal" to wait several more hours. At that point, we decided to leave rather than make our child continue fasting and waiting indefinitely. A few days later, instead of addressing the scheduling and communication problems professionally, we received a mailed letter stating the office would no longer see our children as patients. Unfortunately, rather than taking responsibility for the repeated scheduling delays, excessive wait times, and communication issues, the office chose to terminate care for our children after we raised concerns about the situation. As parents, we expected professionalism, communication, reasonable scheduling, and basic respect for families' time. Unfortunately, that was not our experience.

My son had an accident at school yesterday chipping his two front teeth.They were able to get him…read morein today during the morning to see what they could do and had him come back after lunch to fix them. From the front desk employee who greeted you as you came in, to the polite girl who did my son's x-ray to Bre who made my son feel comfortable while he was talking her ear off because he was nervous. I can't say enough about this practice. My son had a pretty bad loss to his two front teeth and Dr. Jackson made it look as if it never happened. The biggest part was how good they were to Bren. He was so nervous/scared but they made him feel at ease. I can't say enough about this dentist office. We will be seeing this group for a long time!

Dr. Cartee and his staff are second to no one! On my initial consult Dr. Cartee explained the whole…read moreprocess, and listened intently to my endless questions about everything, he answered every one of them easing my concerns, and gaining my trust! From the initial surgery to the final denture installation was nothing but an awesome experience. The entire staff were very friendly and professional on every visit and phone calls, always willing and helpful to go way and above what I needed to give me confidence about the entire process!! They always make you feel like you're part of the family on every visit. Brandon who does the teeth is second to no one. He had my temporaries the same day as my surgery and they looked amazing. Once the final dentures were fitted I couldn't believe how good my new dentures looked! My new teeth were an investment and I can say I got value way above the cost of the procedure. I feel blessed to have chosen Dental Concepts and Implant Center, and I highly recommend them to anyone for their dental needs. Thank You Dr. Cartee and your entire staff for an amazing experience. Kevin G