every year when it's time for my mammogram I know that I'll see the friendly smiling faces here at…read moreProvidence in Farmington Hills. I've been here 3 times and each time I come they are friendly and very informative. I was booked for a 3:20 p.m. appointment and arrived at 3 p.m. and they quickly got me in and did my mammogram and I was all finished and on my way out of the door by 3:30 p.m. wow talk about service. If you need to get mammogram or radiography Services be sure you check out Providence in Farmington Hills where they have a wonderful lady staff and they treat you like a friend

I was admitted through the ER because my cough from COVID was so hard it caused badly bruised right…read moreside ribs and lots of pain. I had a room in the part of the hospital that is being upgraded. It didn't even have a chair and I finally had to ask my doctor to get one in because of my back hurting so bad from laying down since I have hardware in it. What got to me was how uncaring some of the staff were, especially the night nurses. One even yelled at me and my roommate. I didn't even get a menu until the 2nd day when the really kind and professional nurse was on duty. I was told they didn't have heated blankets but he got me 2. I had to call multiple times just for a glass of ice until that day nurse. While they have a good selection of choices on the menu, when I was so nauseous, I had a hard time finding anything. I even had a gew meals ordered for me by the staff who didn't give me a menu. I excepted better.

The doctor who saved my dad's life and the ICU team were incredible. Once he was moved to a regular…read moreroom, it was the complete opposite. Trying to negotiate his care, rehab, and discharge has been a complete nightmare. I can't wait to get him out of there and will make sure no one I care about ever goes there. it's deplorable.

Henry Ford West Bloomfield hospital used to be an excellent hospital for care and service, however…read moreit has decreased significantly over the last few years as reported by neighbors and now myself. Dr.Sherman and Dr. Bowman were both caring, empathetic and attentive. Jessica the ED nurse was very helpful, compassionate and listened to my concerns about my elderly mother who has a serious heart disease and is at end of life. The cardiologists Dr.Peterson and Dr. Al-Suranian were excellent and empathetic. One RN in the ED named AJ was nasty, rude and showed no empathy. He took his time about getting an MD to address my concerns. When I was frustrated and upset about my Mothers' suffering, he became belligerent and called security. The RN named AJ needs empathy and customer service training. This is not the caliber of service HFWB was known for several years ago. S.Sneed

Stopped in with severe back pain last evening. Everyone who…read morecame into this level 3 hospital was seen before me. Not one person introduced themselves to me because I never saw anyone.. I left, I think it took them nearly an hour to notice I had left,

I've been going there for years for migraine treatments. Last year in January they forgot to re-new…read moremy yvepti co-pay assistance and I had to call and get it corrected. I called this year and confirmed it was all set. It was not. Somehow I maxed out that benefit, years prior no problem. I would not have come for a treatment that wasn't covered, I called prior and yet still received a bill. I wasn't notified of the problem until after the treatment. Get written documentation the expensive treatments will be covered before you proceed. They are not helpful after.

I am still amazed by my experience. My friend Lisa E. recommended I get an appointment at MIND…read more After becoming incapacitated with what I now know are cluster migraines, I was told I could not be seen until July 1 at U of M. That was not acceptable. I called MIND and got an appointment ASAP. I saw the incredible Dr. Fellows and his resident. The time and care they took to gather my information surprised me. Then they discussed my case, came up with a plan, returned, and spent more quality time explaining the plan to help me. Part of the plan was carried out by Dori, who expertly arranged to get my MRI on the same day if I was willing to wait a bit. I did. The team was fantastic. My whole experience has given me a sense of relief knowing that a group of people is willing to take the time to find ways to bring relief, so I can begin functioning and enjoying my life once again. Thank you, MIND Farmington Hills.

This place need so much more help. Most not all the workers seem a little on edge an annoyed. But…read moreended up chilling down and becoming less hostile.

If you really go here get a second and third opinion. It's your life. Ask around. Inattentive Drs,…read moreask around. Reputations change. Be wise about your situation or a lived on. Choose smart no stars here :(

I was extremely disheartened taking my elderly mother here two days ago. This is my third yelp…read morereview and I couldn't not say something. The bathroom on the first floor was atrocious and the property manager should be absolutely ashamed of themselves. The walkways were barely cleaned or salted. I am completely appalled by the incompetence of whoever is the manager of this medical facility. He or she should be fired immediately.