Compassionate, comprehensive mental health care is provided by the Lakes staff! After decades of…read moresearching for mental health professionals that could help me, I finally found Lakes. Spravato and DBT along with medication management and therapy have helped me return to the workforce and learning to enjoy life and not just exist. I never feel like a number at Lakes, they are great advocates!

From the owner: Lakes Psychiatric Center provides comprehensive psychiatric and psychotherapy services for a vast…read morearray of mental health issues. These include depression, anxiety issues, bipolar disorder, psychotic illness, substance abuse and addiction, trauma related issues, relationship difficulties, life transitions, and behavior problems among others. Therapy appointments available weekdays 9am-9pm and weekends by appointment only! Let our team of experienced clinicians assist you in the treatment of and recovery from a variety of mental health issues.

Although the doctors are great, the nurses however are not. I was just hung up on and accused of…read moregetting my prescription illegally after calling in to have them refill it. I take an anxiety/depression medication once daily and they cut me off cold turkey. They couldn't get me in for a visit until 4 days from now, since it'll be the weekend.. I explained to the nurse that I get very dizzy without my medication and 4 days without it will be very dangerous for me (being a nurse she should know this). The nurse proceeded to tell me the date of my last visit and then hung up on me. Regardless of when my last visit was, this is no way to talk to a patient and I find it very unprofessional to put someone in danger by stopping their meds without a warning. This being said I will never return to this facility.

great dr's and staff! dr. Aranov and dr. Dovitz are the best ever. plus KImmy and Edna are awesome…read moreas well. great office staff like Tammy really are great.

I was scheduled to see Dr Jennings for a review of my MRI and my suboxen (I had taken myself off of…read moreseveral years of being on pain pills) she has an assistant by the name of Dianne? First of all I have severe upper,middle and lower scoliosis and with that I have neuropathy,arthritis in my spine,spinal and lower lumbar stenosis,over eighty bone spurs on my spine,degenerative discs and deterioration of my bones? With all of this at the age of 56 I have managed until I find out I need a plate, rod, bone grafts and screws in L3 and L4......Dianne's first words out of her unprofessional condescending mouth was? Oh I see your on suboxen? You're going to be on that the rest of your life? Then she proceeded to tell me that I was flagged? I still don't know what that means? This female was the most meanest,loudest bully I have ever met and I've been to prison! When it came time to get my refill for my suboxen she was asked a question by my insurance and refused to answer it.... she called me after hours screaming and talking over me on the phone telling me that my prescription had been denied? I spoke with many people including the head of my insurance? This female blatantly lied and refused to listen to anything I had to say? I e-mailed Dr Jennings explaining what took place and I still have gotten no response? I just hope someone reads this and if you have had the same situation please say something because NOBODY deserves this and I have heard her speaking to individuals in a wheelchair like she was a Prison Warden! Stop this treatment of people now! I have reported her and sent several e-mails to the proper people and I'm not going to stop until I get the right response....And she has been FIRED‍

Henry Ford West Bloomfield hospital used to be an excellent hospital for care and service, however…read moreit has decreased significantly over the last few years as reported by neighbors and now myself. Dr.Sherman and Dr. Bowman were both caring, empathetic and attentive. Jessica the ED nurse was very helpful, compassionate and listened to my concerns about my elderly mother who has a serious heart disease and is at end of life. The cardiologists Dr.Peterson and Dr. Al-Suranian were excellent and empathetic. One RN in the ED named AJ was nasty, rude and showed no empathy. He took his time about getting an MD to address my concerns. When I was frustrated and upset about my Mothers' suffering, he became belligerent and called security. The RN named AJ needs empathy and customer service training. This is not the caliber of service HFWB was known for several years ago. S.Sneed

I was told to show up for my procedure at 12 but I had to fast since the night before. Now they're…read moretelling me it won't start until at least 4 and I have to stay fasted. They already canceled my procedure on the operating table to nurses ineptitude. This hospital is a joke. Zero accountability and nobody to talk to. They wouldn't even send a human to speak with me. They'll probably just post some link for me to fill out (which I have in the past) and send me some automated ai generic canned response.

Never fun to need urgent care on vacation but thankful to be in and out in less than an hour…read more Prescription sent to CVS and ready to mend!

Today, there was no waiting! Care was thorough and…read moreprofessional. I needed Care for lower abdominal pain. The doctor explained what the condition was, she prescribed antibiotics and advised me to follow up with PC. Well done. Thank you.

This is specifically for the Henry Ford Sleep Center at this location. I had multiple problems…read morethere and will never return. A home study found nothing wrong with my sleep, so they had me do an overnight sleep study. They diagnosed me with sleep apnea and handed me a APAP and sent me home. I was surprised since I don't snore, but was glad for anything that would help me sleep better. Sadly, it didn't. They said to give it time. After 9 months I contacted them again to ask for a follow up to see why I wasn't sleeping any better and was angrily scolded over the phone and told they were going to write me up for non-compliance even though I'd been using it for 9 months. After that, figuring there was nothing that could be done, so I gave up. Three years later I decided to give the APAP another try and researched CPAPs on-line. I discovered they had set my APAP at the lowest setting of 5 CPAP and never adjusted my settings again like they were suppose to. I contacted them hoping they would adjust the settings to work better. It required contacting them multiple times before they finally agreed to do an overnight sleep titration study. The next problem was the mattress they assigned me was absolutely terrible. It was worn and dipped in the center really badly and I had the worst sleep of the year that night. After that titration study they said to bring the APAP in for a setting change because they wanted to change it from 5 to 5. I'm still not sleeping great, but I fully understand that there will be zero help from this sleep center.

I've been seen at Columbus Center for many years. I scheduled my flu shot for 2/14/25, the nurse I…read moresaw ( Kelly) was absolutely HORRIBLE! I have never experienced anyone in this medical center as RUDE as (Kelly).....she was extremely NASTY towards me -she didn't speak to me, was pretty much snarling, had no patience and went on and on about how busy and backed up they were on that particular day. I truly like my doctor, but as long as she is assigned to this facility I highly doubt that I will visit Columbus anymore.

Office refuses to give me my yearly free Medicare wellness visit. They billed me for it. I had to…read morefile a complaint with Medicare to get the charge reversed. Doctor prescribed me medicine that does absolutely nothing for my condition. They won't give me a specialist referral without seeing the doctor, even though I don't have an HMO. This is a bad office. In addition their corporate office keeps calling and sending emails trying to sell me Medicare insurance. Time for a new doctor.

They billed me for two office visits in the same day. And then would not refund one because they…read moresaid basically I asked the doctor too many questions. They charged me $593 for one office visit. I could probably come here without insurance and not pay that much.