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    Orchard Primary Care

    4.2 (5 reviews)
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    3 years ago

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    4 years ago

    Very quick and professional, highly recommend! Been a patient for a while and always had a good experience!

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    5 years ago

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    Wayne State University Physician Group

    Wayne State University Physician Group

    1.0(1 review)
    3.2 mi

    I am not the patient, but I went with the patient multiple times to this location to see an ear…read morespecialist. The service and wait time are among the worst for any health clinic. Once, we waited for nearly three hours to see the doctor just to be told we would need to schedule another appointment to see a different doctor. I have never encountered a time when we can see a doctor on time. If you have an appointment here, you might as well schedule the entire morning or afternoon off because that is how long you will need to wait to see your doctor. The last time we went, several people were waiting for the same doctor in front of us. We had been waiting for over half an hour when three more people came in to see, yep, the same doctor. How can they schedule patients like this and let them wait for an hour or longer? I have witnessed patients often upset with the poor service, with one complaining that her appointment was canceled without her consent. On top of that, the facilities are dirty and look like the seats, floor, and windowsills have not been cleaned in years. I had to go to the restroom and was directed to the unisex bathroom by the reception area. There was a brown stain on the toilet seat. I had to ask a worker if there was another bathroom available, and when I asked why all I could say was that the bathroom was not clean. Completely disorganized office, dirty and unhygienic. I have told the patient not to return to this clinic.

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    Wayne State University Physician Group
    Wayne State University Physician Group

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    Stern Sheldon DO

    Stern Sheldon DO

    1.0(1 review)
    0.2 mi

    I was never able to see Dr. Stern because of the office staff!…read more I was referred to Dr. Stern by my Cardiologist, Dr. David. I made a new patient appt. (even though I called and begged to be seen earlier, because of specific symptoms I was experiencing, I was told NO and the appt. took over a month to obtain. One week before the appt. I received a phone call from Christine, she said she needed insurance info I told her that I did not have my card but I told her who my insurance company was, the type of insurance it was and my employer's name (based on numerous experiences, throughout my ENTIRE LIFE this is all that's needed to find out a person's insurance info) She said that she could not find me in the computer, I said to CALL she said NO she would not call. I asked to talk to the Office Manager, but I got someone in billing, Donna - same thing with her, and then (after I got very upset at the despicable patient relations) I was told that I'm not welcome as a patient if I didn't do the legwork myself and get my insurance info. I was also told that even if I did provide my insurance info over the phone I had to physically bring the card in to the office so they could verify it. Never in my life have I had issues like this. I would gladly provide my card if I had it, but I know that in instances when a patient does not have the info, that it is the billing/administrative staff's job to find it out. They flat out refused! I can't understand if it's because they are lazy or if it's because they hate their jobs. I would give the office staff there 0 stars if I could. I never saw the Doctor. I'm complaining to Beaumont Patient Relations and hoping I can even complain to the State Medical Board about the administrative staff here. I will certainly let my cardiologist know that he shouldn't refer patients based solely upon the office staff.

    PrimeCare Of Novi

    PrimeCare Of Novi

    3.1(37 reviews)
    4.3 mi

    Went to Physical. They wrote tests which are not covered in the Physical without my knowledge. I…read moredint complain about weakness or any sysmptom that needs vitamin B test. QUEST is their vendor who does these tests. For Vitamin D test, they charged 250 dollars through Prime care. If you go direct to Quest its around 60 dollars. You can shop around and can get for less. I feel like this is day light robbery. I feel only Dr Shively is good here. Rest are not worth going to. For Urine and blood test , I think its better take the prescription and shop around. Called Dr and left multiple messages. No Reply. Contacted Billing 10 times. No reply Horrible service.

    I have been telling all my friends in town that this is the place to go if you want a super…read morequalified doctor who actually cares, spends time and has real expertise. After a lot of years as a patient with multiple issues, I have come to absolutely love DO's from MSU, even though am a U of M grad with U of M doctors in my family. DO's for general medical and family care are BETTER! They are trained extremely well, think things out and trained to look at your body as a whole being and aren't just saying, "yeah, ok, let's write you a script, and never find the root cause. Primecare of Novi knows how to care for people and children. I also like the fact that there are a few women in this practice. Every one of these doctors is super nice as well.

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    PrimeCare Of Novi
    PrimeCare Of Novi

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    Orchard Primary Care - familydr - Updated August 2026

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