Service is awesome.!!! Super friendly and helpful. I only rent U-haul trucks from this business…read morethey are always clean and run great. I am a repeat customer of about 8-10 rentals.. Love this place

Needed to get a last-minute storage for a delayed escrow move. I walked into First Street Storage…read moreand met with A.J. He was very knowledgeable, cordial and professional. Due to his professionalism, I signed on the spot. The facility is well kept, the storage locker (10x30) was well maintained and clean. The rate is very competitive, it was a very smooth rental agreement process and an all-around professional operation. I recommend the site for storage.

Very friendly staff!! Great pricing. We have had our boat…read more stored there for the last 1 year & half. If you need a place to store a Boat or RV this is the place. They even have great pricing on the storage units as well.

Bitter sweet day as I move out of my storage unit. I have been with storewise for over 2 years and…read moreI have had an exceptional experience. Veronica and Nelly are absolutely amazing and very reliable and communicative. I have been through every situation here from losing the key to my lock to moving into a smaller unit and beyond and every step of the way they have been great. Highly recommend this facility. The value is great, the convenience is even better, and the management is really the icing on the cake.

There was a technical issue with U-Haul's system that prevented reservations from being processed,…read moreso unfortunately I wasn't able to get the U-Haul I had reserved. However, what could have been a very frustrating experience turned into such a wonderful reminder of what it means to support a local business. The husband-and-wife owners were incredibly kind and went far beyond anything I could have expected. The husband personally helped me with my errand, driving me to my destination and helping deliver my oversized pickup order all the way to my home. I was genuinely touched by their neighborly kindness and willingness to help someone when they didn't have to. It's the kind of personal care and community spirit that you simply don't get from a big business. They turned an unfortunate situation that wasn't even their fault into such a positive experience. That kind of kindness deserves more than 5 stars. This business absolutely has my support, and I'm very grateful for their help.

Avoid this location for U-Haul services. The individual we worked with, Tracey, was a jerk and…read moreshould not be working in a customer service job. He also did a very poor job of explaining things. Avoid this location and if possible, avoid using U-Haul as they contract with different groups who have no concept of quality control or customer service.

I've never had a problem with this facility until now. The payment system was changed without…read morenotification. I called on the first when due and property management hadn't even been informed of the change by the owners of the company. I tried multiple times over several days to just make a payment. No payment allowed over the phone and the new payment site wasn't working. I waited for a call back that things were remedied. Now on the 15th I get a bill with a late fee. I asked to be put in touch with the business owner, but was told multiple people with the same complaint and nothing could be done. Then informed the online payment option wasn't a guarantee. So how do I pay if no payments over the phone and I cannot access the new system that wasn't working? This truly should be remedied and customers reimbursed that called on the first, that there was a problem. Very unprofessional of the owners!

moved in yesterday, had a great experience thus far. Clean and secure and very friendly staff.read more

I highly recommend this facility for your storage needs, whether it's long-term or short-term. I…read morewas greeted by Cisco the assistant manager onsite, he was very professional as well as friendly. I was hesitant to rent a storage space to begin with and had already stopped at a few other locations in Beaumont. However, after meeting with Cisco he made me feel better about storing my belongings and made sure I had a location within the facility that made me feel safe as well. Ask for Cisco, he will take his time to address any concerns you have and answer all your questions.

This place is perfect! The app to enter and exit is a great feature. It's clean and well kept…read more Customer service is top notch! I'm glad I picked them for my short one month storage needs.

If you want your stuff stolen use this storage place. My storage was broken into and all my…read morepersonal valuables were destroyed. When I went to see cameras they were super blurry and only record 10 seconds of footage. They broke the lock and took it but since they didn't leave evidence they wouldn't pay the claim, even with pictures of all my personal stuff destroyed they still didn't want to pay my claim. I only used this place cause it was the cheapest now I know why.

Filthy. Train dust coats everything in the units. See images, both those items were clean when…read morethey went into the unit. My unit was not close to the tracks. Insult to injury, when moving out they asked that I sweep out the unit. None of the filth inside was mine, it was entirely because the owner refuses to seal up the buildings. Evidence of rats too. Almost 20 years here. Just saw that online pricing is less than half what I was paying. Expect your storage fees to go up significantly every year. It is a dishonest policy. The last staff was rude and inept. The new guy seems organized and nicer. Processed my move out professionally.

So many issues with this facility. I purchase storage units, this particular facility is the…read moreabsolute worst facility I have ever purchased from. I purchased a unit, got a call from the manager asking when I was going to clean it out then received another call a few hours later but literally 5 minutes before the facility closed with the manager telling me the unit I purchased was broken into. I asked about cameras and conveniently with all the cameras they have they don't have a camera that is in the area my unit was in, mind you the manager was in the office all day. I would not trust this facility with anything especially if I had anything valuable. I have purchased from this facility before, the unit that time had been gone through and the neighbors to the unit new everything that my unit contained but come to find out the unit next to me was not even their unit they were just helping out the lady in the office by going through an unpaid unit If you want to store here make sure you pay your bill or they will ho through your unit take what they want and turn around and blame it on someone else Doesn't take much to see this facility is being run by a tweaker and her family she lets run all through the units Even saw a couple of her "friends" living in a unit Be aware!!!

It has been a great experience storing my things at this storage facility. The units are clean and…read morethe customer service is outstanding! They always go above and beyond to help your move easier! I will always use them for my storage needs! Rochelle

Quick, friendly service. I was able to access the storage unit right away. Easy to access any day…read moreof the week. They treat you like you're family.

I have been a customer for 5+years and Tammy has always been very accommodating. Tammy is extremely…read morehelpful, kind, down to earth and so much more. Thank you so much for everything Tammy. Aside from great customer service, this storage location is perfect. Never had any issues and/or concerns. If you are looking for storage space please consider this location.

Expensive but really nice! Talk with Shelly, she's a great manager and will treat you well!read more

Very good service, professional employee that attended me she was very efficient from beginning to…read moreend of my moving in date till now!!

Really nice storage lot. Lots of sites have power. About 1/2 have a cover. Lots of cameras. Easy…read moreto rent and set up your account all on line and via text!