So... I don't post much on purpose. But, last Friday I was trying to troubleshoot my ceiling fan in…read morethe den. Did my two complementary runs to Home Depot for a switch (and the switch plate that I broke)and still did not have a working fan. So... I go online to see who sells the brand of fan in my den and find that Destin Lighting, a few miles from my house, is listed... So I called them! James answered the phone and listened as I described what I was looking for and what troubleshooting I had already done and asked me to hold... He comes back on the phone says he has a switch and a remote control for the fan (which we did not get when we moved in 8 years ago). "Fantastic !" I say.... "I'm headed past your place in 20 minutes " he says "how bout I drop these by and you can see if it fixes your problem ?". Half hour later, in the midst of Coronavirus fun, my problem is solved! Just called to settle over the phone at an outstanding cost... I am immeasurably motivated by the extra mile customer service and James trust in me.... they will have my future business!

I shop here all the time. I own an Interior Design firm in Destin. Lighting can be a very…read morecomplicated affair. The reps will go on site with me and help me design the appropriate lighting needs for my clients and help me put together a great solution for my clients down to all light bulbs required. I don't know what I would do without them, Scott Creed has been particularly helpful. I don't know if this is a great place to shop retail, as I believe their niche is designing lighting for homes. If you just need a light bulb, you can buy it here, but why not just get one off the internet or go to Home Depot.

This is our second time using Brock McClean and Destin Discount Grant. We had them replace…read morecountertops in main and summer kitchen with granite in 2019. This time needed countertop in Master Bathroom replaced with quartz. Both times Brick and team were prompt, courteous, and professional. Fair price and very responsive. Install went great. Very pleased for a second time and would HIGHLY recommend them.

Ariana was amazing as she helped us to select the perfect fixtures for our kitchen and breakfast…read morenook. Lavonne's Lighting is a great local business with stores in Lynn Haven and Inlet Beach.

An updAte to my original review. They did finally agree to exchange my light for a modest charge…read morewhich I certainly appreciate. They placed a large order with the manufacturer and apparently that made it easier for them. I would have been mUch more impressed if they had agreed to exchange immediately and have been more concerned about my customer satisfaction. Bottom line...they have a nice selection of unusual lights and fans, mostly not in stock, so you have to wait for them and be sure you LOVE what you order because the penalty for exchange could be stiff.

Long review ahead:…read more We needed our two out of three of our internally fogged up double-paned patio glass replaced and to have the door track replaced/repaired. We contacted three local companies for estimates. One said they likely couldn't get to it for a looooong time (lots of new construction/storm repair going on in our region) and wouldn't even come here for an estimate. One eventually came out and estimated it would cost $7,500. Yikes! I suspect they were going to replace the entire patio frame holding 2 windows and the sliding door (three double-panes and the surrounding frame). Parts On Wheels came here the next day and estimated less than $2,500. There was a wait time for the glass from them, too for the reasons listed above. When the glass was finally available, they contacted me several times to confirm the date of work. They (Donny) showed up on the early side of the estimated time of arrival and got to work. He disassembled the frames that held the fogged up glass and re-assembled them around the new glass. He put a stainless steel cap on our old aluminum track (that looked and acted like a roller coaster) for the sliding door. Donny went above and beyond the call of duty when he started scraping paint splatter (from a rather amateur house painting) from the window that did not need replacing. We are extremely happy to be able to see our back yard through the patio windows again. Great job, POW!

This business was highly unprofessional and the execution of getting my screens installed in my…read morehouse was poor. Originally we had scheduled a date of last week (Nov 28). Where I stated in the text confirmation (Nov 21) that I would not be home due to the fact of traveling for work and I would have a friend that would have to show up at the designated time. The technician showed up an hour early and did not send a text, email, or any form of communication so that I could notify my associate of the issues. Then the sizing for the screens were wrong so no actual work got done. After that they contacted me about rescheduling the appointment but I stated that I would rather have a refund due to the poor execution and inconsiderate timing of the technician without prior notification. I was then told that I could not get a refund due to the fact that the screens were already made... Which I then pointed out that the screens that were originally made were wrong and that I never confirmed the actual next appointment nor confirmed that I wanted them to proceed with their work till this conversation. The employee then stated "I will just have the owner call and deal with you"" which by then I felt was highly unprofessional and rude. About 10 to 15 mins later the owner calls and tries to remediate the situation but I stated how I felt his employee was rude for her prior comment and I just want my refund so I can take my business else where. He then proceeds to say, "I mean I can give you a refund. I am not worried about that little amount of money." This was the owner of the business and his employees that talked to a customer like this and with that being the case... I will never work with this company again.

Wish I could this zero stars!!! Horrible customer service!! Website states free quote but wants to…read morecharge $50 for information, said if I come in he would give me the info. Explained I was military and wasn't in the area. Told me "tough". Even hung up on me! Don't support this business. Over priced, rude, poor customer service!!! In response to Dawn B's comment: Actually this WAS an in-home consultation. Before I agreed to said quote, I questioned the square footage measured. Your employee refused to tell me. I told him I would not agree to the quote unless I knew the square footage being worked on. He then proceeded to the actions addressed above. Either way, I will not be going through your company. To tell a military member "tough" because they are stationed out of state and can't come in to the shop is beyond rude and disrespectful.

So nice to do business with a family owned local business! Very patient with all my questions!…read more Spoke to the owner by phone and then went to their showroom in person. Just a really nice guy! Gave me some great information and guidance. Much more personalized than big box stores or any of the bigger chain stores I called.

Amazing helpful friendly people ! Will be doing business there again !was very knowledgeable on…read moreall my questions. They will help you with all your needs & questions. They deliver too.

Ordered 7cu yds of topsoil, paid over phone with credit card and email receipt. Delivery prompt…read moreand professional, and the topsoil was beautiful, no rocks, shells, clay. Just gorgeous black soil. Would recommend this company!!

We were very impressed with the customer service at the initial appointment. I could not choose a…read morecolor and made several trips to the store and each time they were very helpful and friendly. Once we finally made our selection the flooring arrived quickly. The installation was very professional and I am extremely pleased with my new floors.

Be very cautious dealing with this company! After sending my measurements, I was given a price…read morefrom the warehouse manager to install carpet and padding. Then a lady from the office came out and added carpet in the closets (which I do not need), increasing the price significantly). When I received the second price, it increased by over $1500.00. Now they refuse to honor the first price stating, "he should not have given me the price." Not my problem! He did! I'm currently in the process of retaining an attorney.

What a great place!! And you can actually find a person to help you! They have straight boards and…read moreeverything else! Will be going back time and time again.

I have to mention the Stacey and the ladies in the back working orders. They work really hard to…read moreensure what is needed can be found and brought in. They do this without making the situation feel as though you are a burden like most local construction places do. The prices are a little higher for parts found at Lowes/HD but cheaper than others local building suppliers. They have the ability to provide more specialized products though. The other con is the flood of contractors that tend to always show up all at once.