I have been going to Shannon for years and she is just the best! Shannon is very caring and makes…read morethe experience so much fun! I highly recommend Shannon and her work is amazing!

Shannon is an artist! My brows now look so natural without the effort on my part. She takes her…read moretime to get the best results possible!

I am so glad that I ran into Telina from The Beauty Company when she was doing a local tiny tattoo…read moreevent in Cranberry Twp in Dec '25. She did 2 cute tiny tats for me that night & then she opened her books for regular tattoo appointments for Feb shortly after that. I contacted her & she accepted my idea. I had been wanting this tattoo for 20 years & she did a fantastic job. She does amazing fine line realism tattoos, as well as specializing in post mastectomy areola tattoos. This salon also offers brow microblading, lash enhancement, lip blushing etc. They are located right off of the Mt Nebo exit of 79. There is a parking lot shared with several other businesses. The steps upstairs to the salon are steep (so would be hard for anyone with physical issues). The salon had a cute waiting area & is clean & well decorated. Telina is very kind & professional. I recommend her for tattoos, especially fine line realism. Catch her at her next tiny tat pop up!

After waiting 25+ years to save time with permanent makeup I finally took the initiative to get it…read moredone. It is only 24 hours after the procedure but the shape and color of my eyebrows are perfect. Marcia let me know that the color would change (darken to lighten and permanent) and what to expect, referring to it as a roller coaster ride. As you get older in years your expectations are more realistic and you become patient to see the finished product. Let's face it beauty takes time but in this case, I will be saving time by almost eliminating my brow routine. I will also be saving money on pencils, powders, and stencils.

From the moment I met Marcia, I felt totally comfortable. She is beautiful, poised , smart and…read morekind. I learned so much from her. Her training is amazing. I feel extremely prepared and supported by her. She does her work with such ease and grace. Her work is impeccable. I am so glad that I was fortunate to find her to train me on permanent makeup.

Nicole is always awesome at famous nails. I've been living my tigers eye nails lately. Definitely…read morerecommend.

Went back for a touch up to my brows. As before stellar service. Love what she did and so…read moreaccommodating. I will ONLY go here for any permanent make up, of which I now want more of! Thanks again!!!

Natalie is amazing! She's so sweet & kind! Her work is amazing, and it will have you feeling…read morebeautiful. I got my lashes done and they lasted well over three weeks, with good care of course. I also got my brows and a facial - everything was amazing!!

Kristen is wonderful! She works in a timely manner, but never rushes. The studio is beautiful and…read morewelcoming. Kristen is always adding services to entice clients. Waxing, head spas, hair services, and the list goes on! Definitely check this place out!!

Kristen provided a relaxing and healing head spa and facial. Looking forward to experiencing more…read moreservices!!

I've been going to see Kelsi for a few years now and she has always done a great job coloring and…read morecutting my hair. She often goes above and beyond to show me how to do certain styles at home and answers any hair related questions that I have. My hair cut and color is pretty straight forward and consistent but I've seen many of the colors and styles she has done on other people and they are amazing! She's also cut my toddler's hair a few times and she is super patient with him and does a great job even though he's super wiggly. Also, Prim Beauty Bar is so bright, clean, and cheerful. It's a really pleasant experience to go to appointments there and it's conveniently located on Ellsworth with plenty of parking around as well as coffee and restaurants so you can make a morning/afternoon of it and get some food while you're in the area!

I went here for a lash lift & tint and did not see any results. There was a part of it that was my…read morefault. I received an important phone call that I was not expecting during the service and because of that I opened my eyes during the service. I messaged the business soon after the service and told them I was disappointed with the results and asked if there was anything we could do. The only thing I was told after a lengthy conversation is that I could come back in and pay for the materials and get it redone. I wasn't confident that the result would be any better and I would be disappointed if I paid even more and was still was not happy with the result. I asked the business to provide me with a partial refund as I took accountability for any wrongdoing I had, but never received it. I think my biggest issue is not the lack of result (I have pictures and there was very little to no result), but the communication with the business. They didn't seem to understand or comprehend what I was saying and just kept making excuses rather than saying, "Hey, I'm sorry you are unhappy with your results. The stylist felt rushed and wanted to let you get to the phone call because that seemed really important to you. Could we provide you with a partial voucher for a future service or a redo of the service? We want our clients to be pleased with their results and we stand behind our work." Their messages to me were confusing and had typos that made it hard to have a productive conversation. They didn't listen to understand. They just doubled down and focused on formulating their next defensive response. For example, at the beginning of the conversation I sent a picture of what my results were and what I had hoped they would look like. The picture was a screenshoot of video from another Pittsburgh Lash Artist. It was labeled as a korean lash lift. They pointed out that they 1) didn't offer a korean lash lift (true) 2) believed this picture had filters/false lashes on it. I acknowledged that could very well be true and they sent me a picture in return of what a realistic lash lift looked like. That picture looked great to me! I told them exactly that and said I wished my results looked like that. However, they ignored that and kept referencing the previous picture I sent & saying that they "didn't offer that service" (in text message and in the BBB complaint). I know that and I understood that the first time they told me. I was no longer paying attention or referencing the korean lash lift once they told me it was not realistic and that their lash lift was not that and subsequently did not produce the same results. At the end of the day, I would not recommend this business. If you are looking for a lash lift, I would look for someone who has pictures and proof of extensive experience in the lash lift and tint space and actively posts and shows their results. They truly don't come across as slightly professional or nuanced in professional communication. This could have been solved a long time ago if their response was different.