We accidentally found. This place while waiting for our restaurant reservation. Sterling is good,…read morevery courteous and skilled. I told her what style I want and he make it happen and he recommended additional tweaks on the style I like to suit my face and love it. In addition, place is clean and the owner did a good job to ensure safety of both customer and worker .... yup 6 feet distance applied. Recommended. Must look for Sterling.

Great business, great owner, great location. Valarie does my hair every few weeks and it looks…read moregreat. People who have a problem with this business don't value a professional staff and environment.

I was recommended the salon through Reddit and they were actually very quick to respond…read more The salon is very hipster, slightly retro, but very bright. They have really soft couches if you're there to wait for someone else getting their hair done, and just everything is so aesthetically pleasing. I showed up for a 15 minute consultation with Aloura. We went over everything we wanted and she gave me a quote of what to expect, payment wise. She did project a little higher in case we needed more products, which I appreciated so I wasn't thrown off at the final payment. Day of service, she was really nice, really meticulous, and very knowledgeable about the questions I had. She was patient, and she even brought over a little snack cart to choose from which was really fun. Overall, we're really happy with the hair and we would come back to see her specifically when time comes! Thank you Aloura!

I have been a loyal customer of Jovi Salon for over two years, returning regularly for appointments…read moreand trusting the salon with my hair. That history makes this experience especially disappointing. A few weeks before my appointment, I had my service changed to a move-up only because I did not need a shampoo. During that conversation, I was never told that I would need to arrive with completely dry hair. Had anyone explained that requirement, I simply would have come with dry hair. On the day of my appointment, I called the salon before leaving because I wanted to confirm that arriving with damp hair would be okay. No one answered, so I left for my appointment. While I was driving, the salon returned my call, and I answered. I explained that I would be arriving approximately four minutes late, which was still within their stated five-minute grace period, and I wanted to confirm that my damp hair would not be an issue. That is when I was told the service could not be performed. This was not a situation where I ignored instructions or failed to show up. It was a communication issue caused by information that was never provided to me when the appointment was modified. When I spoke with the salon manager, Leah, I hoped we could have a constructive conversation about the misunderstanding. Instead, I felt like I was repeatedly interrupted while she focused on explaining the policy rather than listening to my concerns. Although she ultimately waived the cancellation fee, she also informed me that I would no longer be allowed to book appointments at the salon. After being a loyal client for over two years, being dismissed over what was clearly a misunderstanding was incredibly disappointing. There was no effort to acknowledge that the communication from the salon had been incomplete or to work toward a reasonable resolution. This experience also brought to mind other concerns I have had over the years. On multiple visits, I was seated at the center table rather than in one of the traditional styling stations while paying the same premium prices as other clients. While I understand there may be operational reasons for the seating arrangements, it often left me feeling like I wasn't receiving the same salon experience. Additionally, there were many appointments where my stylist was working on two or three clients at the same time. I recognize that this may be common practice in some salons, but as a client paying premium prices, it often felt like my appointment was fragmented. Instead of receiving focused attention throughout my visit, there were frequent interruptions while other clients were being serviced. Over time, it left me feeling that the level of attention and overall experience did not reflect the price I was paying. I understand that businesses need policies, but those policies should be supported by clear communication, consistency, and a willingness to work with loyal clients when misunderstandings occur. Instead, after trusting this salon with my hair for over two years, I was told I could no longer book appointments because of a misunderstanding that could have been avoided with better communication. I appreciated that the cancellation fee was waived. However, I was surprised that instead of treating this as a misunderstanding and clarifying expectations for future appointments, the solution was to permanently refuse future appointments. I don't write negative reviews lightly, especially for a business I've supported for years. Unfortunately, this experience left me feeling unheard, undervalued, and unwelcome. I hope this feedback encourages the salon to improve communication with clients and to handle misunderstandings with the same care and professionalism that customers expect when they invest in premium services.

I'm honestly very surprised to see such poor reviews on here because I've had a wonderful…read moreexperience so far! It's a super cozy salon and everyone is so kind. I've seen Tara a few times for color/cut/treatments and I'm so happy with everything she has done! She's absolutely the sweetest and actually makes an attempt to get to know her clients. It's so important to me to have someone who actually cares about making sure their client is happy with the service they receive. My hair is insanely soft and gorgeous and she's given me exactly what I wanted each visit. Completely worth the cost and an excellent experience overall. I could not recommend this place enough!

Check out their BBB review with heaps of identical experiences to mine…read more Also, the VA beauty board has been notified of both of these crooks behavior and lack of professionalism. They do not need to be handling people hair or money!! Heather H. Was on her phone while applying the blonde to my hair, and didn't ever place it the way I had asked. Seriously unprofessional. She's claims to have 30+ experience, but perhaps her older age has hindered her decades long experience... Or she just was never any good at hair styling. She cut my hair after drying it!! What in the world??? She damaged my hair with her haphazard 'experienced' cut and had the audacity to blame it on me!! She's a mental case and crook. This place is far from a salon... Barber shop at best. Partial highlights are $175-- never have I ever paid more!! Except at this sad barber shop-- where they charged me $305 for Heather's poor ass work that I had to get fixed from a REAL salon!! And they confirmed, my hair was not damaged as Heather claimed and blamed on me, it was 100% her shitty cut!! I hope she can afford an good lawyer after stealing from me and verbal assaulting me. I bet if Timothy can cheat his customers like he did me, he's also cheating all of his workers too, who are brand new to the field. Get out while you can!!!

I have nothing but incredible things to say about this salon, the owner, Sherri, & my fav stylist,…read moreIdelette. This has been my go to salon for a few years now & they always get it right. At my last appointment, I booked another one for 8 weeks out. Once that 8 weeks came around, I totally forgot about the appointment. There system doesn't let you cancel or reschedule an appointment on the same day, but Sherri was so so kind to me. I still came to the salon but only had a shampoo & style since I was not feeling a haircut yet. She was very kind and explained to me that the system doesn't let them reschedule once it's the day of the event. It was my own fault, being a busy, scatterbrained mom but I'm so thankful that Sherri worked with me. Her compassion alone will keep me coming back. Idelette always gets my hair just right and even helps me decide what I want to do with my hair next. I also really love the layout and feel of the salon. It feels very casual & beachy boho without feeling like another beach salon. I'm looking forward to my next visit here & will continue coming here due to the owners commitment to great service.

I didn't leave an immediate review after my haircut because I wanted to take time and reflect…read morerather than write out of emotion. My hair has since grown back, and with clarity, I feel comfortable sharing my experience. I booked a haircut online for a listed price of $70. During booking, I shared a reference photo and explained in detail that my hair is very long and thick, and that I needed a stylist who would be patient and not rush the service. When I arrived, I re-showed the reference photo and reiterated what I wanted. Once I was in the chair, the stylist explained that she only has one hour per client. Despite this, the appointment felt rushed and disorganized. I know this because my service ran into her next client's scheduled time. That client waited for a period of time and ultimately canceled with her and worked with another stylist in the salon. While the stylist stated she only had one hour per client, my appointment ran well beyond that. My scheduled appointment time was 12:30 PM. I received a text at 11:43 AM asking if I wanted to come in early, and my receipt was sent to me at 2:13 PM. Even accounting for arriving early, this places my appointment at over two hours from start to finish--far longer than the one-hour window that was repeatedly referenced. I specifically asked for layered hair with shorter layers to help with the weight. Instead, I was given long layers, and my hair was thinned out without my consent ( as you can see the bottom portion of my hair is noticeably thin, compared to the top) . I didn't say anything at the time because the thinning had already been done and couldn't realistically be fixed. While my hair is healthy and grows back, the haircut I received was not the haircut I asked for. It wasn't "messed up," but it also wasn't what I requested. At checkout, the stylist leaned over and whispered to the receptionist, after which an additional $25 charge for thick/long hair was added. This charge was not discussed with me directly, despite my hair length and thickness being clearly disclosed before booking. After leaving a Google review outlining these concerns, the owner publicly accused me of never being a client and stated she stood by her stylist, without acknowledging the issues raised. Later that same night, I was contacted directly via text around 10:30 PM asking to "chat." That message was unsolicited and crossed a professional boundary, especially after publicly dismissing my experience. The outreach did not include an apology and felt more focused on protecting the business's image than addressing client concerns. I was polite throughout this entire process and even tipped my stylist. There was no malice on my end--just honest feedback. While my hair did grow back, not everyone is in that position, and an experience like this could be very upsetting for someone struggling with self-image. Ultimately, the lack of communication, consent, and professionalism--both during the service and afterward--is why I would not return and why I'm sharing this experience here for other women

I came in with long hair and asked for long, rounded layers, emphasizing that I wanted to keep my…read morelength--especially since my hair had finally grown long enough to slick into a bun easily. I made it very clear that I wanted long layers only. Unfortunately, once I got to my car and looked more closely, I realized my shortest layer was cut inches above the base of my neck, while the longest goes past my shoulder blades. Now, I can hardly put my hair in a bun, and the layers are so choppy that someone even asked if I had extensions underneath. I'm honestly devastated--it took so long to grow my hair out, and now it'll take just as long to get back to where I started. I hate how it looks and feels, and I wish my instructions had been better understood.

I made an appointment at Hair We Are in order to get a curly, long, permanent. I booked with…read moreIsabel, as She had been my stylist, for my previous perm and it was excellent. Today's experience was just as wonderful as my last visit. This salon is so Clean, Friendly and Relaxing, and Isabel is so talented and gentle during the hair winding part, I could almost doze off. The results of today's visit, is a curly natural looking head of hair. I highly recommend this salon, as well as Isabel.

I've visited Hair Graphics a handful of times over the past decade, and each time I have been happy…read morewith the results. On my most recent visit, I had the pleasure of being taken care of by Amber. She was so sweet and did an excellent job with the balayage + haircut. I hadn't had my hair done in a while. Amber brought it to life and made me excited about my hair again

I tried to get a picture of my cute haircut, but I failed miserably. Anyway, the haircut is totally…read moreawesome! Just as short as I like it. With enough weight taken off. I never know how to explain what I want, but I showed up with pictures and she made the magic happen. The shampoo and conditioner was lovely. I really like the smell. The salon itself is nice and clean. It's huge! Some people do kids cuts so don't forget about your littles. The price was actually very reasonable! It's tucked in the corner over by Judy's Chinese restaurant and a sports bar. It's behind the target. They take credit card and you can tip on the card! Everybody in here was really pleasant. It's nice and bright inside and once again, very clean! This lady did an amazing job on my hair. She didn't take very long just gave me the exact cut I wanted. Highly recommend!

This is my first time going to this hair salon. There's great parking and the inside is very clean…read more The atmosphere is calming everyone has a good vibe. Lotus, the owner is now my new loctician ( a person who does locs) The shampoo experience was like a massage. I have already made 3 future appointments. There's is also a barber shop located in the back with its own selerate entrance.

Overall I would not recommend this place if you are looking to start your loc journey…read more Good points: The salon is in a decent area. It's literally right next door to vegan sweet tooth. (They are bomb af btw) The inside is amazing looking! The ambience, the seating, the amazing scent it is a nice vibe inside. The receptionist was friendly as well. Bad points: So I had an appointment made (which literally lasted less than 5 minutes and $25) with a stylist name Robin. Although she was very sweet I felt as if it was a rushed consultation. All she did was literally touch my hair and tell me her preference on which way to style my hair for starter locs. Before leaving I was told that I will get contacted to set another appointment to get my loc journey started. Days has past and I have yet to recieve a follow up. I was really excited for this journey but I guess it's back to the drawing board. For me, it's about the follow. I never recieved it. And I didn't feel comfortable overall because it seemed rushed after coming from across the water it was honestly a waste of time. The only reason I gave them two stars is because it's nice inside and smells good. Lol. But everything that glitter isn't gold clearly.

This team of hairdressers do great color. The owner runs it smoothly and the customer always feels…read moretaken care of and right at home.

I was a previous client of Tegan's before she opened up this salon. I think she opened this place…read moreup right during the pandemic. Well, I'm so glad I finally got to check it out. All the girls are like family. I really loved the welcoming vibe I felt when I walked in and sat down. It's so homie. Its a nice size salon with lots of stylist chairs, comfy shampoo chairs, open hair dryers and free snacks and drinks. I was snacking while sitting under the dryer. I love Tegan, she's a very talented and great person. I'm so happy to see her successfully open a salon that reflects her, warm, welcoming personality. The salon is booming busy! For the best hair color, cut, extensions and just healthy hair, come here!!