Called to try and schedule an appointment. Sounded like a young child answered the phone. Was told…read morethey would call me back once they checked appointments and NEVER received a call back. Actually worked out as I ended up going to En V salon! And, loved my haircut!!

APRIL 13, 2021 Oh my…read moregoodness!! I had my hair colored, hi-lighted & cut by Rachael today She is Awesome!!! I'm so pleased how my hair turned out!! (I am picky about my hair) the blonde hi-lights around my face are perfect & just what I needed; she added just the right amount Rachael is patient, kind, caring & very thorough ~ definitely going back to Her!! THANK YOU Rachael ~ YOU ROCK

I followed original owner Melissa for 10 yrs thru a former salon until she started Serendipity Hair…read moreDesign Studio. Loved her work and personality. When she moved cross country, she suggested I ask Kayla if I could be her client. I had watched her work for a long time and that was a VERY wise choice. She is soooo good at color, foil, highlights, hair cutting and so quick and efficient at her job. Plus her personality is great. The vibe in the "Old Town" Grants Pass shop is warm and inviting.

My wife had a pretty poor experience with Nails by Hannah today. I told Hanna I didn't know if my…read morewife wanted shellac or gel or what not because frankly I didn't know. It just seems unprofessional not to bring other materials or schedule enough time for proper services. And if your client tells you her feet are cold turn up the water ffs. She said herself it's a cold brick building..

This was such a unique experience for me. I usually stay away from salons bc of my hair loss and…read moresensitivity to chemicals, but Cortney made me feel beyond comfortable, and it was clear I was in experienced and knowledgeable hands. Her energy healing comes thru with such compassion and grace, just like her.

Yes, yes yes! Cortney was an absolute beauty to get to know, and sitting in her chair for a few…read morehours was honestly so rewarding! She knew what she was doing! As someone who doesn't get there hair done often she took time to explain what was happening, and was overall just a joy to be around. She had snacks, drinks & even a little wine if you're down for it! Her studio was clean, and aesthetically pleasing. The conversation flowed and she did an amazing job on my hair. Definitely will be going back & can recommend her safely!

Kendra was so sweet and very very professional, and made me feel at ease. I was nervous, and…read moreexcited at the same time. I had microblading done years ago in California, and they were in need of color change, and to be more centered. Kendra took her time and used computer to map brows out on my face, that was really awesome. I love my eyebrows now and can't wait to see her again in a month to finish touch ups if any are needed. Thank you Kendra for making me feel beautiful again.

Kendra Ashley is extremely professional and knows her work! I got microblading done by her. She…read morepays close attention to detail to make sure everything is symmetrical and even. She asked me many times what I like and/or change each time she made an adjustment during the preview process. She also gave me options as to what style of brow I was looking for. She walked me through the process with great detail. She's super sweet and down-to-earth. I'm very satisfied with her work! I LOVE my new brows that I can wake up to every day without putting make up on them! Life changer. I cannot wait for my next service!!!

Donna is AMAZING! I did an at home bleach job that needed some serious help and she absolutely…read moreSAVED my hair. She was very kind and it's so obvious she really cares about the work she does. I will 100% be going back!

Urban Edge has stylists that move with the finesse, speed, and urgency of......a snail…read more What a wonderful salon if you wish to enter a world where time doesn't exist, efficiency is non existent, gossip is rampant, and the staff move with the swiftness of a sleeping sloth. I entered the salon on a Friday in March, and since I'm still here, I bet it will be August by the time I'm done. In the amount of time it took the pedicurist to do two feet, I aged 40 years, my kids graduated college, and a woman was finally elected to the Presidency. Jesus Christmas, this salon is a mess of molasses in winter time. Maybe it's Medford. Maybe they just hire super slow people from the resource center. Whatever it is, only go here should you wish to experience what it feels like for time to stand still and you loooove to be bored to tears.

This review is two fold as the stylist I used is not a reflection on the salon itself as there are…read moremultiple stylist available. I have been coming here for several months. I like the salon and the owner. The salon is very stylish and owner is pleasant for that I give 4 stars. But the stylist (K) whom I tried to have good faith in obviously is very inexperienced. My hair was damaged and colored dark and she was able to work with me to help restore the health and lighten my coloring but sadly that's where it ended. She does not clearly communicate as she had me book well in advance for full Baylayage and then only provided reg coloring (which ended up being too dark,). This was the 2nd time I was expecting full Baylayage coloring that she misled me. On two other previous visits she was supposed to cut my hair but failed to do so. She asked for photos (Balayage and color) which I showed her the same photos on multiple visits to which she remarked its doable but when its time to execute she doesnt fullfill. She states she prefers to do natural hair coloring but her skills are limited to the basics. Natural hair color has different tones. She doesn't understand how to mix toners, cut layers or perform true Baylayage. For this I give her 2 stars....making this review an average of 3 stars. On a side note when I remarked my dissatisfaction I was asked to find another stylist. Weirdly I always felt a salon would try to make their customers happy but I guess that's not their policy.

I got a haircut from MJ and it was fabulous. Her salon is gorgeous and inviting. I hate the…read morelocation, it's a beautiful building but the questionable characters that sleep on the sidewalks are a deterrent. The urine smell is too pungent.

I have had the good fortune and pleasure to have Kendall as my hair stylist. My extensions are…read moreunnoticeable and give me a great head of hair perfectly color matched. Lots of compliments!

This salon did a horrible job doing a blonde touch up. Very understanding that the hair was…read moreslightly more grown out than normal but not by much. They left bleach powder on my mother's head and just gave her a baby wipe to clean it .. didn't even style it. There's horrible banding all through out her head. That's not even the worst part. Kedall spees who did her hair burned her scalp. The only thing she could get back was a tip for burning her scalp. Need a another reason ? She said she felt like there was conditioner still left along her hair with it feeling stringy. Her hair felt so stiff and like a dried noodle. I'm praying her hair doesn't fall out but this is absolutely unacceptable horrible guest experience for my mother. Will be expecting a full refund for the damage she's caused.

This was the worst and most unprofessional experience I've had. I set up an appt for hair…read moreextensions after some hair loss. the very first appt Kaylie was late. I ordered the $150 in advance extensions with the promise of them being put in That week.This was on Monday. I was told I'd hear back by Friday for sure and to text if I didn't. Well I sure didn't. So I texted. Nothing. Finally heard back the following Monday that just said "remind me of when you need it" Really? So I knew right away how unprofessional they were. Set up the appt to get them in. She was 20 min late. They were put in. Set up the 3rd appt to have them moved up and root blending. I realized after setting up the appt that I'd be driving from out of town that day. I immediately wrote and asked if I could make the appt just a couple hours later so I didn't have to rush back from out of state. No acknowledgement or replies unless it has to do with them getting money. So I showed up on time for the appt. THEN she wrote at appt time and said SHE was going to be 30 minutes late haha. Well it ended up being 40 minutes late!! After I had asked a couple weeks before to have it later. So I wasted 40 minutes of my time waiting. Then I was told the lightener would take 30 minutes. Her friend got there partway through that and she just disappeared into the back. 30 minutes came and went. 45 minutes. 1 hour?! Finally she came back and said oh sorry well actually it will be another 45 minutes. 30 minutes is very different from 1.5 hours! I had to go outside to call and rearrange my entire schedule. Finally I was taken back to rinse. I saw the chair was all wet already but figured at this point who cares. I sat down and soon realized why it was wet. She literally sprayed water down my entire back. My shirt was actually dripping wet. I don't know if they were just never trained on how to rinse hair (seems basic?) or if the rinse bowl sucks but I had to leave soaking wet. She tried to towel me off and blow dry it. On top of all that MY HAIR TURNED bright ORANGE. They clearly have no training. They just said they didn't know how it could have happened. Probably because you don't know how to do hair. So I finally leave. I was taking a very gentle hair shower 2 days later and lo and behold the hair extension just fell out. I followed all hair care instructions to a t. It had not been put in correctly at all. I've talked to several other people with hair exprensions and all have said that never happens. Only if it wasnt put in correctly and if it was done by some very inexperienced . I reached out to ask them to have it placed again since it only lasted TWO DAYS. I reached out on JUNE 9th and they didn't get back to me until JUNE 16th to try to "fix" it. HORRIBLE experience. They are scammers and unprofessional and will be reported. They should not be touching anyone's hair. And yes, I have all texts, photos, and even video of all this

It's been a rough three years. I moved out of state and so did my beloved hair dresser/ best…read morefriend. So, I spent plenty of time coloring my own hair from a box. It was terrible. Ive known Whitney for years and she has always had killer hair. So, naturally when I came into town for a visit it was a given to call her. On the first visit Whitney was able to correct and condition a previous color job. She also blended my hair so that my greys would grow in naturally. My expectations of the visit and color were far exceeded. The salon staff was friendly, easy going and it was a fun atmosphere. 2nd visit, 6 months later...boom!!! Whatever she did the first time I hope she does it again and again. You never could tell that my grey had come back. It blended naturally with the remainder of my hair. I honestly was shocked and messaged Whitney on a regular basis to tell her how great my hair still looked. Just had it redone for a wedding and again it looks insane epic. It's hard to trust people with hair. But I'm glad to have found a great place. Photos shown without glasses are on 2nd visit. Photos with glasses are just days before my 2nd visit with 6 months of grow out.