I purchased a voucher for a full body massage here a few weeks ago...and I have to say this was probably on par with the best full body massage I have ever had! It was a little confusing to find as the salon is inside another salon which has no reference to beauty by yasmin on the outside My therapist was a girl called Becky, and she really made me feel comfortable and relaxed. She really spent a decent amount of time on each area, and used just the right amount of force. The full body massage really was 'full body' which included feet and neck, as some places don't. She uses base oils rather than almond oils, in case people have nut allergies. Also I was offered a hot drink or glass of water at the end. Very Happy with the service, and all treatments are half price until the end of august if u ask for Becky when booking! read more

Beauty By Yasmin - treatment room - Massage Near Me - Birmingham, XWM

I am a new prospective client and texted them to enquire about their massage services. Received a really rude reply back saying that they don't have time to answer me read more

I went to this salon with an open mind but when I went there the lady Yasmin was rude and hostile. I have never been to a place where I felt such a negative vibe. SAVE YOUR MONEY! I have heard such negative reviews about this lady and how the massages are not worth it, she is overpriced and terrible. HONESTLY SAVE YOUR MONEY! Hope this review helps you. read more

Customer service is appalling - DO NOT go here hoping to relax!!! I purchased a voucher for a massage here and was absolutely disgusted with the treatment I received as a customer! Unfortunately I needed to rearrange my massage due to personal circumstances. Both the voucher itself and Yasmin's own website state a 24 hour cancelation policy which I was well within however they flatly refused to reschedule citing a 48 hour cancelation policy which I apparently should have adhered to. I was told it was not their fault and that it was the fault of the website company so they were happy that I was the one to pay for it so that they didn't have to!! This experience has left me out of pocket and disappointed and I would urge anyone who is considering booking here to look elsewhere. There are plenty of great massage places in the city centre so don't risk it!! read more

I am absolutely shocked and disgusted by the service we received from Yasmin today. I wish I had read previous reviews as many customers have unfortunately said the same thing. I booked a spa treatment through Groupon for myself and my mom, as I've just finished a very difficult course and needed some pampering. I rang for over a week at different times and was unable to get through. I went back to Groupon to cancel, but they gave me a mobile number, and eventually I was able to get through. When we arrived, my mom put down that she had epilepsy on the form. Yasmin didn't ask whether she had a doctor's note, her first words to my mom (before she even introduced herself was) "you can't have a massage due to your health conditions". There was no offer of an alternative treatment, no empathy or compassion, just point blank "it's on our website, we're not doing anything for you". Regardless of the fact that my mom has had numerous massages, even if Yasmin had approached us in a better way, with more respect, then we wouldn't have been fine, but she continued to be confrontational and aggressive. I even asked her why she was having an attitude and she scoffed at me! Eventually she said, she can have a "facial" and a "facial" and I was like, why would my mom need two facials? She doesn't have two faces.... I have never experienced anything like it, and I have numerous massages! I am so disgusted, as I thought that we had come a long way in terms of our customer service! Obviously Beauty by Yasmin didn't get the customer service memo! Use them at your own risk! I can't even say that they gave a good massage, because I was so disgusted by their behaviour towards us, that we didn't even stay. I have since complained to Groupon and I would advise anyone who values the experience as much as the massage, to stay far away from Beauty By Yasmin! More like Death by Attitude! read more

Had my eyebrows tinted by Yasmin Great location friendly and great service Good value for money read more

Great place In Birmingham had spa pamper package will definately be going back