I shopped here for15 years. Sad to say I stopped going to this shop after my experience with the…read moreolder man in the wig section. I had recently cut off my locs and decided to try on a few wigs. The young woman was very helpful and then this older Asian man came to the area where we were and "shooed" her away. I asked him to let her help me because I didn't want his opinion on how a wig looked on me. I felt more comfortable with a woman. He told me he could tell me what looked good. I again told him I felt more comfortable with her. He gathered the wigs as if I was trying to take them. Then when I declined his assitance he came to the front counter while I was purchasing other things and basically talked about me to the cashier, while speaking his native language. Followed me. The way he made me feel is the way I said I would NEVER let someone have my business, at a store that didn't value me as a customer. It felt racist, belittling and rude. I now shop up the street with the competition. I'm treated much better and they have better prices. I drive right on by Mr. Racist Wig store.

I have been coming here for years (7+) they always have great prices and good customer service!…read moreThey regularly have hair on sale. They also have this game if you purchase over a certain amount you get to spin the wheel for a free item.

Every time I visit Atlanta, they satisfy all my hair and makeup needs and more. It's amazing the…read morenumber of products I find here that I can't find in Pittsburgh. From the variety of Blue Magic hair greases to the NYX lip oils and glosses, they never disappoint. The best part is it's all reasonably-priced.

deals deals deals!! go shop ..... best in the city ! they were do kind and polite . I highly…read morerecommend

Everything was great! The vibe was welcoming and it was easy to find products. If you looking for…read moresomething local and quick for hair this is it.

I went to EBS Beauty with my sister today, and honestly, the customer service was very…read moredisappointing, on the owner's part. MIND YOU THIS WAS MY FIRST TIME HERE EVER! We weren't greeted at the door at all. Which is really fkng crazy because at many other beauty store I've visited, i was greeted first. HELL EVEN AT WALMART & DOLLAR TREE IM GREETED as soon as i walk in!! And FYI, It's not about wanting authority.. it's simple customer courtesy that's clearly lacking! PERIOD. Anyways When we doubled back to the counter, the owner (Eli) was sitting there ON HIS PHONE the whole time and STILL didn't greet us. I asked about the Wheel of Fortune thing because i genuinely didn't know the requirements to spin it, and he didn't even seem like he wanted to answer at first. Eventually he told me when you give the store a google review you get to spin the wheel. I smiled and continued to be polite throughout the duration of our conversation, but he awkwardly didn't smile at me & didn't give me any type of kind customer service gestures; Not even once during the entire conversation. My sister was looking for a wig, so we showed him a picture, and he eventually walked us to the wig area, but his whole attitude was dismissive and rushed. I even kept looking back to see if a line was being produced behind us, but nobody else was where we were at (at that time) so it wasn't like i was holding up any of his other customers... I wanted to ask if I could touch the wig or at least see how it moved.. SOMETHING! but at that point he acted bothered the whole time, like helping us was a chore. I was just trying to get pricing on wig for my lil sister. It's like he was judging us from the start. Maybe because I had on a bonnet and hoodie? Still, that's no excuse for bad customer service. Like maybe get a website made so you wont have to interact with your customers????? ‍ When I asked him about amla oil, AT FIRST i was told, by him, that he was sold out of that specific brand i wanted. Then i asked again, but for an alternative at least & instead of actually helping, he just brushed me off and said, "All the oils are in the middle aisle to the right." Like NAH DUH SHERLOCK but ight. I went to look for an alternative oil and i found it on my own after some time, but the whole vibe in the store was just off, except for the pretty young black lady that greeted me had great energy. Her customer service was warm, inviting & she honestly deserves to be in a better environment and i guess the cashier with A LOT of makeup on her face was alright but I'll get back to her soon. He stayed in the wig section on his phone, he helped the other 2 customers that was there but i noticed he was neck deep innat phone so im already knowing. Idk if he thought we were gonna steal or something, but that guy whole vibe was very weird from the start and had my little sister feeling very uncomfortable. But i needed my sh!t after driving so far to get here anyways ‍ Later, when I checked out, I asked the lady with ALOT of makeup at the register if they had stronger combs because my hair- is very thick and needs something sturdy. Before I could even finish explaining, she cut me off mid-sentence (literally right where i put the dash) and just said, "All the combs are gonna be at 6 B".. i just said ok, and walked to that aisle but gawd damn lady, let me finish talking!?! But that was really it her customer service was okay but let a nga finish... The wigs were not all that either from what i remember seeing. I used to see EBS wigs on social media because a rapper named Mya P (she made the "Fairy" song), used to wear the wigs and promote the store. That's honestly why I gave this place a chance because her wigs looked good. But what I saw in person looked cheaper quality, mostly synthetic mixed with a little human hair.. rough hair ends.. helmet type look. The quality might've went downhill over time. ‍ Maybe because too many people have stolen out of his store because of poor location ‍ that's on you boo, but that's not an excuse to treat new customers badly either. It also seems like the owner is more focused on catching a shoplifter to post for attention!! Rather than actually welcoming and retaining Real customers. It's disappointing, because as a Black woman, I love supporting beauty supply stores PERIODD, but the energy here was flaky and unwelcoming FROM THE OWNER. I don't know if it was racial bias, bad attitude, or just poor customer service, but either way, I won't be coming back unless this review somehow lets me spin that wheel, but I highly doubt it LMAOOO!! (and I'm okay with that) But seriously, it really sucks that I drove more than 20 miles out here. I came in ready to spend money, and yeah, i left that establishment with my $50 worth of products. But definitely while feeling judged and disrespected.

I'm a happy camper! Straight like that! I was so excited to find a salon AND hair boutique nearby…read more Literally 5 minutes away from my house! I called about scheduling an appointment and was given the number to Tati. The customer service over the phone was bomb and Tati was very responsive when booking. Being able to buy the hair and get it installed at the same time in the same place is super convenient but that's just the cherry on top! The salon is cute, everyone inside is friendly and welcoming, the hair is great, the install is amazing! What more could a girl ask for? This is fasho my new salon home.

I decided to give this hair company a try due to the amazing photos I found on their social media…read more I ordered the hair and it took about a week to come. I paid $15 for shipping and it still came via USPS. I looked past this and was very happy for it to finally come,only to have received the incorrect lengths. I ordered 22,24,26 and was sent 18,20,22. I'm sure its a hassle to return and the $40 (bundle difference) id like to be refunded I'm sure won't happen as well. Now I am stuck with this hair that also has an odor to it and is shorter than I wanted. You live and you learn and I have learned I won't be supporting this business ever again.

I went to this place in passing and decided to give it a chance. The young lady that I interacted…read morewith was very pleasant and helpful. I decided to buy a lace closure for a sew-in that I was planning to get in the next week. The closure was great. It was full, easy to style, and didn't have any bad stenches. Because I had such a great experience with that closure, I decided to purchase another one. Again, great service on my second visit. I purchased another one in a different hair pattern and the closure seemed to be great once again. I got the closure installed and after a few weeks, this closure began to bald. I'm not sure if I just got a bad one this go around as this an happen in the unpredictable world of hair. I wouldn't be completely opposed to trying them again, but I'm a little nervous to do so. The price was fair, so I'm charging that last one to the game.

I bought some ocean wave from their Morrow location and I love it! It's so full and soft plus I…read morehaven't had any issues with tangling. I most def will be returning when I'm ready to switch it up