They have a beautiful selection of ball gowns that are perfect for prom or formal evenings. The…read morecost of their dresses tend to vary from 60 to $150. However, the quality is stunning. They do have two clearance racks closer to the fitting rooms, so if you're looking for something a little more cost effective, I would definitely recommend checking those out. The aisles are kind of tight but there's a lot of stuff in them so give yourself some time to look around. They have similar stuff in store that they have online so if you need to, take a quick peek online before heading in that way you know what you're looking for. The service is friendly. I usually get greeted upon entering and this particular day. I saw a mesh dress in the window and the rep was able to help me find it and even found my size for me. I ended up trying it on and it was a perfect fit. Can't wait for spooky season to come back so I can wear it.

THE WORST ATTENTION IN THIS STORE THE MANAGER IS SUEER RUDE LITERALLY YELLED AT ME, they didn't…read morewant to change a dress that I had bought 2 days ago and she had her invoice her label an 80 dollar dress, just because she didn't feel like it apart she is super rude, racist, 0 customer service and apart from that you pay for a very expensive dress that I neither stay nor wore and she simply tells me that I lose my money and that's it

I really do love the fact they have so many shoes. I can spend so many hours looking through…read moreeverything, but that is such a problem because most of the time I don't have all that time in the day to just sit there and shop plus my pockets will be so empty. Unfortunately, life is full of bills, so I can't go as hard as I would like to. The staff are always extremely friendly and helpful if you ever need anything. I love the variety of different shoes that they carry from flats to heels to sneakers to sandals literally just about everything. The only thing I have to say is that a lot of the clothes they carry are made of polyester which I do not want to purchase especially if I'm paying $40 for a shirt. I understand that may not seem like a lot but when I can get a good quality shirt on a clearance rack at Burlington for about five bucks $40 seems like quite the ripoff. The only thing I can say is that sometimes they do have decent things on clearance, but you really do have to dig. I have found that they also have a lot of similar things to Ross and Burlington clothes wise, which is why I really only prefer to look at the shoes when I go to Nordstrom rack. I like that they also have makeup and perfume there so that it is more of a one stop shop. They even have some toys and tons of kids shoes and clothes too. I will definitely be back, but I don't know for sure if I will be back to this location as it is a little bit far from my house.

Came by the other day to buy a new wallet and they had plenty in stock! Parking was plentiful in…read morethe private strip mall lot. Inventory was full in the store and staff were on hand trying to straighten up the store during a Saturday afternoon. Checkout was quick and friendly although the cashier seemed to have forgotten to take out the sensor in my wallet making for an embarrasing exit!

Terrible customer Service…read more After receiving a dress purchased for a Christmas party completely damaged, I was in disbelief the store would put an item for sale and ship a returning customer a burnet dress with 3 huge holes in front of it...$140 dollars thrown in trash... One month later I receive the e-mail below... well, no thanks.... Will never purchase from this store again... watch out!!! Hi there, The item arrived in that condition and it is unfortunate that a returning customer like me is being treated unfairly... The $140 won't break my bank but will certainly break yours in the future. My review is posted. You don't need me as a customer and I wish you prosperity... Best Regards, A former customer Simone De Oliveira On Thu, Jan 9, 2025 at 11:34AM Steps New York shoponline@stepsny.com wrote: Dear Simone We would like to inform you that we have received your return (Capri Maxi Dress) We were unable to process the return as the item arrived in conditions that do not meet our return policy. We truly regret the inconvenience caused and want to let you know that the item is in our possession. If you would like it returned to you, we can send it back. Please let us know how you would like to proceed. Thank you for your understanding. Best regards, Steps New York

This was our first time visiting Steps but we found it to be a nice location. The selection of…read moreclothing was good with a mix of accessories. The store was well organized and clean. The store had some great 90's hip-hop playing which was fun to listen too while the ladies did they're shopping. The clean organized environment and fair pricing will definitely bring us back and we will recommend them.

I love Uniqlo for their affordable yet quality clothing. It's not fast fashion. I am so happy…read morethat finally they will be coming to Miami, but before their opening, Uniqlo is one of our destinations when visiting Orlando (or wherever they have stores). Uniqlo's online service sucks - you have to pay postage for returns and there's no exchange - so I rarely order online unless it's a collaboration t shirt like Pokemon or Ghibli. It's great to see that the mall continues to be very busy after so many years. That said, the Uniqlo here is rather small. When it's busy it's hard to walk between the aisles or browse around. The line for waiting room can be long too. Not to mention that their selection is more limited. The Uniqlo in Disney Springs is way more spacious, but parking and going through security is a pain too, so if we aren't in the mood for it, this is a good place to shop. No matter how many times I visit, their self check out continues to amaze me. You simply dump everything into the cube and it accurately runs up the total. Scanning item by item feels so antiquated by comparison. Pro tip: They offer free same-day alternations on pants and dresses.

I remember first seeing this brand on my trip to Tokyo. This…read moreis their second Central Florida location, with the other being in Disney Springs. They have good quality clothing at a pretty reasonable price for the brand. I like when they have collabs with different brands, like Pokémon, Demon Slayer and Studio Gibli a few years ago. It's a good clothing department store!

I first learned about this brand when I was in a trip in Europe. Knowing they finally have a…read morelocation in America is amazing. The quality of their stuff seems pretty good and the pricing is nice. It's quite a big store so they have a little bit of everything. From PJ's to work outfits, beachwear, shoes and suitcases there's something for everyone. I can't say much on the service because I use the self-checkout when I go. The security guard at the door is nice though. I've seen him push the button for handicapped people before they even reach the door so they don't have to worry about the doors. The Disney area is on the second floor, so if you're looking for trinkets that are a bit more cost effective than what you'll find in the parks, I would definitely recommend this place out.

My first time visiting this store and it was a bit too much for me…read more Racks and racks of clothing , shoes , accessories etc but you can't walk an aisle without bumping into people or racks. They have kids, men and women's clothing and accessories as well as an entire disney second floor full of all types of things. For me , it was too much like a bargain mart which I don't care to shop so I most likely won't shop here for myself. I wasn't impressed ...

Inside the Florida Mall, your location is pretty standard for the chain. They are medium / large…read moresized for this chain and have lots of merch. To the right is ladies, left is guys. Middle section is accessories. Back is sale and clearance items. The registers are in the middle bay of the store and easy to find. They also have fitting rooms in the far back right if you need to try something on. I was there to look for my nephew who lives this brand. I didn't find anything this time, but have in the past. They do have gift cards there as well if you prefer to just grab one of those and let them pick their own things. Overall: B+ Clean and well stocked location. They have a large sale section in back. Easy to find everything.

A fun boutique style store with clothes, accessories and more. They are in the middle area of the…read moremall close to Victoria's Secret. They have a high end rustic boutique feel with fashion style clothing rocking seasonal colors - think mustard yellow for fall, pine for summer, etc. Staff was friendly and greeted is as we walked in. They offered help if needed. There were three associates that we saw so I'm sure help was ready if we wanted something specific or needed to try on a piece. Check out their greeting card rack. Some hilarious cards on offer. I also liked their jewelry! Overall: A Nice boutique style shop with some fun finds!

Cute little boutique feel shop that just opened in FL Mall. Clothing are easy to wear but the…read moreprices can be a bit expensive as I found the same outfit online for cheap. But regardless, there are some really cute outfits that you can find #InstagranWorthy!!!

Always get a receipt. I purchased a sweater and the staff member who helped me told me that my…read morereceipt would be on my account and I didn't need a paper receipt if I needed to return it. Well, I'm here at H&M and they don't see the purchase!!! Now I'm stuck with something I don't want and can't get my money back.

An A-OK location with the types of things one expects to find here. It's a larger location with a…read morelot of merch. They are mostly clean and easy to shop, with a few chaotic sections here and there. This one is inside of the 'newer' wing of the mall, and is one floor. I've found a few things here from time to time, they are good for accessories shopping for conventions where we want to dress up, or dapper day items. Staff is mostly only at the registers and they are just okay with friendliness. It feels mostly like they are just trying to get through the transaction and move on. Overall: B- An okay location with the regular merch and vibe you'd expect.

I love this Zara store but when they are low on staff it's so hard to find someone. When they give…read moredirection sometimes they aren't clear. Be advised they have three register areas to checkout however, depending on what is open or not, you will not be able to pay at certain registers with what you have. The one downstairs you can checkout at but pick up has to be upstairs straight ahead from the escalator. At the children's sections register, you can't pay for anything that's not from the children's section. It's like a game lol that nobody wants to play. I really do enjoy the store though and I'll be back soon but man what a ride I tell you.

I love going to Zara. I shop there a lot. The employees are always helpful. They always have a nice…read moreselection. The quality of the clothes are not the same no more. String are coming out the clothes. Zara became more expensive but the material is worst. Playing 100 dollars for polyester is crazy.

My dad and I went here for a quick visit to get shaving cream. I remember this was one of the…read moredepartment stores that have the Art of Shaving brand. We went to the perfume and jewelry area, and asked someone if they had that brand. We were pointed to another area that got us closer. Another attendant was able to help us, and find the brand we are looking for. They exactly had the Art of Shaving sandalwood cream, and it was at the regular price of about 35 dollars. We still bought it. The attendants were very helpful and friendly. I love that the store looks upscale and more organized, unlike Sears and JC Penney nearby. While the prices are a bit more expensive, the store and staff justify it. They have the more upscale brands. My dad and I will be back to get more of the shaving cream when needed, and get upscale clothes when there are sales. Overall: A because the customer service is great here.

Needed shoes for an upcoming interview and Macy's had exactly what I was looking for. Picked up a…read morecomfy pair of Clarks for $77 + tax (originally $110). Love a good sale! Even though the store was busy, the sales associates were very helpful and I didn't have to wait long to be acknowledged. I also rounded up for Big Brothers Big Sisters. Always happy to support a good cause. Great experience overall.