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    Primark

    3.3 (21 reviews)
    Closed 10:00 am - 9:00 pm

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    Disney area
    Jessica W.

    I first learned about this brand when I was in a trip in Europe. Knowing they finally have a location in America is amazing. The quality of their stuff seems pretty good and the pricing is nice. It's quite a big store so they have a little bit of everything. From PJ's to work outfits, beachwear, shoes and suitcases there's something for everyone. I can't say much on the service because I use the self-checkout when I go. The security guard at the door is nice though. I've seen him push the button for handicapped people before they even reach the door so they don't have to worry about the doors. The Disney area is on the second floor, so if you're looking for trinkets that are a bit more cost effective than what you'll find in the parks, I would definitely recommend this place out.

    Daniel H.

    So I have been waiting for a Primark to open around me for quite a bit of time now. So I was absolutely thrilled when it was announced that the Orlando location was finally going to be opened in the Florida mall. My first experience at this location was on opening day and as expected it was a mad house. It was packed to the brim with people and the lines to check out were very long. It was actually a bit overwhelming. Since I didn't get the opportunity to explore during my visit on opening day, I decided to recently come back about a month later and it wasn't as crazy. The store was actually pretty organized and spacious. They sold everything from men's, women's, and children clothing to home decor and travel necessities... all at a very reasonable price. They even have a floor dedicated to solely Disney merch, which was amazing since I am a Disney lover myself. They also had multiple checkout lines and even self checkout kiosks. All the workers were very kind and willing to help. I think that Primark was a great addition to the Florida Mall and I can't wait to come back soon as they get new merch!

    Ryan J.

    Plenty of discounted Disney items compared to theme park prices. What's not to like about that?

    Rachel M.

    I didn't love on this store. I saw on Ig that people went nuts and had to line up around this building when it opened. I don't know why. I guess the lower prices, but I didn't care too much for the clothes. The price cheaper, but nothing stood out to me. Kind of reminds me of an H and M. It has women's, men's, kid's clothes, some home decor and accessories and shoes. That's the first floor. Second floor is all things Disney and perhaps that's why people are obsessed. It has its own entrance at Florida Mall. I did see sunglasses for cheap like $3-6 that caught my eye but I didn't feel like waiting in line. The people working they really don't care that it is super crowded since it's a new store. They won't get out of your way. You have to get out of theirs. Not the best customer service, but hey they are probably pissed it's so busy.

    Ralph E.

    First time at a Primark and it's certainly an unusual experience. The clothes seem to be decent quality, and the price is very affordable. A few things I noted is that often whole selections of sizes are often out of stock in every color. The pants rarely include a zipper as they appear to prefer to use button fly. This was a bit odd to me in a pair of Chino's. You really SHOULD try on anything that you want to purchase since I found the sizes to vary greatly by style. For example you might be a Medium in one short sleeve style shirt and then need a large in another long sleeve and a small in a sweatshirt. I discovered for returns you MUST have a receipt (even if clearly labeled as Primark with tags attached) and be within 30 days. Otherwise, no receipt then nothing. No return, credit, exchange or anything. They also do not have bags. You can purchase a reusable bag there $2-$6 or be sure to bring your own bag if you might be purchasing a few items. The top floor is all Disney themed items for kids and some adult.

    Shirley N.

    I was overcharged on 3 out of 4 items at the Primark Florida Mall location on Tuesday Sept 16, 2025 shopping visit. It was my first time visiting Primark and I am on vacation and was impressed with the prices , stock and cleanliness of the store. Then it went downhill from there. After returning to my hotel I noticed 3 of the 4 items on my receipt were higher than the ticketed item. One item is tagged at $20 but I was charged $25, the second and third items are tagged at $12 each but charged $14 each. So overcharge was $9 plus taxes for total $9.59. My husband promptly called the number on their receipt. Customer support said their policy is we would need to return in person for a price adjustment and they can not do any adjustment over the phone. We said our hotel is 30 minutes one way! It would take over one hour of our time. So he asked to speak to the manager. He was very surprised at her unapologetic and very nonchalant attitude. She did not care if the customer was happy or not. My husband was not pleased at all! He has his own business for over 30 years and would never treat a customer this way. I decided I would call and see if there was anything else they could do. I spoke to Rueben who said it's not the first time and I wont be the last time for a customer to be overcharged. Apparently it is an on-going issue at Primark. This is horrific to falsely advertise a price and to knowingly be aware the scanned price will not match the tagged price on many of their items! I can't imagine the number of customers that have been overcharged or basically ripped off! I asked to speak to his manager and I believe I got the same customer service manager that spoke to my husband. She was unapologetic, inexperienced and quite snarky. She was awful and refused to provide her name. Then she hung up on me! I was in shock and mad. I quickly called back because I wanted her name. I got Rueben again and said I didn't get his manager's name. He put me on hold for a long time and returned with the reply, we do not provide personal names but she is one of the Assistant Store Managers. So I asked for the Store Manager's name because I wasn't interested in talking to her anymore. After another long wait on hold, Rueben said he can not provide the store manager's name too. I can not believe any establishment where the store manager or owner will not give their name to customers! It is the store manager's responsibility and reputation to provide excellent customer experiences and of course they will give their names whether for complaints or accolades. Primark you need to do better and train your employees in better customer service!

    Great jacket for my nephew Maji
    Nichelle W.

    My Niece was able to find some awesome outfits for her son before her flight, I couldn't pass up this jacket for him. The service was great and the value is definitely all over the store. Really great deals.

    Primark bag outside of outlet
    Emily B.

    I loved Primark in Europe and was so delighted to see that we got a Primark in Orlando! The prices are great, clothes are affordable and decent quality. The store is large and has many trending items. There was lots of self-check out desks. The fitting rooms were clean and available, and attendants were nice. Overall fair service.

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    3 months ago

    Helpful 8
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    5 months ago

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    7 months ago

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    6 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    7 months ago

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    2 years ago

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    2 years ago

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    11 months ago

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    2 years ago

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    1 year ago

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    6 months ago

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    7 months ago

    Only the have a fitting room for women or for all genders but they don't have a fitting room only for men

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    5Th day since grand opening, unfortunately a lot of the Disney merchandise has not been restocked, so hit or miss shopping.

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    Review Highlights - Primark

    I loved Primark in Europe and was so delighted to see that we got a Primark in Orlando!

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    Nordstrom Rack

    Nordstrom Rack

    4.0
    (69 reviews)
    3.2 mi
    $$

    I really do love the fact they have so many shoes. I can spend so many hours looking through…read moreeverything, but that is such a problem because most of the time I don't have all that time in the day to just sit there and shop plus my pockets will be so empty. Unfortunately, life is full of bills, so I can't go as hard as I would like to. The staff are always extremely friendly and helpful if you ever need anything. I love the variety of different shoes that they carry from flats to heels to sneakers to sandals literally just about everything. The only thing I have to say is that a lot of the clothes they carry are made of polyester which I do not want to purchase especially if I'm paying $40 for a shirt. I understand that may not seem like a lot but when I can get a good quality shirt on a clearance rack at Burlington for about five bucks $40 seems like quite the ripoff. The only thing I can say is that sometimes they do have decent things on clearance, but you really do have to dig. I have found that they also have a lot of similar things to Ross and Burlington clothes wise, which is why I really only prefer to look at the shoes when I go to Nordstrom rack. I like that they also have makeup and perfume there so that it is more of a one stop shop. They even have some toys and tons of kids shoes and clothes too. I will definitely be back, but I don't know for sure if I will be back to this location as it is a little bit far from my house.

    Came by the other day to buy a new wallet and they had plenty in stock! Parking was plentiful in…read morethe private strip mall lot. Inventory was full in the store and staff were on hand trying to straighten up the store during a Saturday afternoon. Checkout was quick and friendly although the cashier seemed to have forgotten to take out the sensor in my wallet making for an embarrasing exit!

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    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    Steps New York

    Steps New York

    2.5
    (2 reviews)
    0.1 mi

    Terrible customer Service…read more After receiving a dress purchased for a Christmas party completely damaged, I was in disbelief the store would put an item for sale and ship a returning customer a burnet dress with 3 huge holes in front of it...$140 dollars thrown in trash... One month later I receive the e-mail below... well, no thanks.... Will never purchase from this store again... watch out!!! Hi there, The item arrived in that condition and it is unfortunate that a returning customer like me is being treated unfairly... The $140 won't break my bank but will certainly break yours in the future. My review is posted. You don't need me as a customer and I wish you prosperity... Best Regards, A former customer Simone De Oliveira On Thu, Jan 9, 2025 at 11:34AM Steps New York shoponline@stepsny.com wrote: Dear Simone We would like to inform you that we have received your return (Capri Maxi Dress) We were unable to process the return as the item arrived in conditions that do not meet our return policy. We truly regret the inconvenience caused and want to let you know that the item is in our possession. If you would like it returned to you, we can send it back. Please let us know how you would like to proceed. Thank you for your understanding. Best regards, Steps New York

    This was our first time visiting Steps but we found it to be a nice location. The selection of…read moreclothing was good with a mix of accessories. The store was well organized and clean. The store had some great 90's hip-hop playing which was fun to listen too while the ladies did they're shopping. The clean organized environment and fair pricing will definitely bring us back and we will recommend them.

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    Steps New York
    Steps New York
    Steps New York

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    Uniqlo - Florida Mall

    Uniqlo - Florida Mall

    4.6
    (11 reviews)
    0.1 mi

    I love Uniqlo for their affordable yet quality clothing. It's not fast fashion. I am so happy…read morethat finally they will be coming to Miami, but before their opening, Uniqlo is one of our destinations when visiting Orlando (or wherever they have stores). Uniqlo's online service sucks - you have to pay postage for returns and there's no exchange - so I rarely order online unless it's a collaboration t shirt like Pokemon or Ghibli. It's great to see that the mall continues to be very busy after so many years. That said, the Uniqlo here is rather small. When it's busy it's hard to walk between the aisles or browse around. The line for waiting room can be long too. Not to mention that their selection is more limited. The Uniqlo in Disney Springs is way more spacious, but parking and going through security is a pain too, so if we aren't in the mood for it, this is a good place to shop. No matter how many times I visit, their self check out continues to amaze me. You simply dump everything into the cube and it accurately runs up the total. Scanning item by item feels so antiquated by comparison. Pro tip: They offer free same-day alternations on pants and dresses.

    Good products made by this company. It's tough finding items for a shorter height, but a lot of…read morestyles that would work for taller people. I am a big fan of the airism brand, especially since it's nice against the Florida heat. We recently visited on a Sunday and it was quite busy! There was a line for the fitting room and the selection felt small; I think the Disney Springs location has a better selection. But, I like coming here for online order pick up. Sometimes they'll have good options in the clearance/sale section!

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    Uniqlo - Florida Mall
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    Primark - menscloth - Updated August 2026

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