I had the Herndon Bros come out to my house and I wanted 3 crepe myrtle trees cut down and stumps…read moreremoved. After the trees were removed several weeks later I noticed that the trees were still growing and he assured me they wouldn't continue to grow and if they did he would come back out to regrind the stump. They came back out to grind the area that was still growing. I would recommended this company because they stand behind what they say.

I was a customer with Herndon Brothers Lawn care for several years and recently I contacted them…read moreabout the schedule of what recently happened in mowing my yard. A few weeks ago on a Friday, my lawn was cut and then a week later, they were back to cut the yard again. I was on a bi weekly schedule and they came out just a week later when the yard was cut and did not need cutting again so soon. I contacted Erika at Herndon Brothers Lawncare about my concerns and she said she would speak with Conley about the unscheduled and unauthorized service. I did not hear back from her and saw that my credit card did get charged for the cut which was not needed and not scheduled. Herndon Brothers Lawncare has my credit card on file to bill when services are done, but not a random unscheduled cut and services unless authorized.I contacted Erika again at Herndon Brothers Lawncare and as I was explaining my problem I was interrupted because she had something to say before I was finished. I do not like to be rudely interrupted and did not appreciate the lack of respect. However, I addressed the problem and then was told that I would get a credit for the unscheduled mowing.The service from the people doing the mowing and edging was very good. My concern has to do with the conversation with Erika and their comment about my business as a customer. I understand that now Herndon Brothers Lawncare is taking on weekly mowing services, not bi weekly, but is allowing customers that were on bi weekly to retain those services. I was told by Erika that this was a confusion for the people scheduling the services because of getting behind or weather delays, etc, but that weekly was the direction they are taking now. When I saw the charge on my credit card, that is when I called back. I also said that Conley could call me if there were questions Then I said, just explain this to Conley and I won't have to go over all this a second time. Shortly after the phone call, I received a text from Erika saying that said Conley was made aware of the situation and that this situation and the mowing schedules has caused too much frustration. I'm sorry if I frustrated anyone if I was simply trying to get things done as agreed. So after several years of using Herndon Brothers Lawncare services, Conley said that it was best that I use someone else to cut and care for my yard which I have already done. I do surveys for all the companies that I work with, plumbing, electrical, painting, roofing, yard spraying, etc, and this is the first instance when the work was good, but the people dealing with the operation of the company were unprofessional, in my opinion, based on the responses from Erika and the difficulty to schedule bi weekly services and also from the lack of consideration and understanding from the owner, Conley, who I never spoke with but said that it was best that I find another lawn service company because this situation caused too much frustration. How people interpret others is their opinions, but constructive criticism should be acceptable by any company to retain business, not refuse business. Bookkeeping and scheduling were my primary concerns and because they are now changing their business model to weekly services for new customer, I guess I was frustrating to them because I just wanted fair and acceptable services based upon the contact agreement. Congratulations Erika and Conley for not providing a pleasant experience as I had hoped, but as I said, when I'm trying to explain my concerns, I do not like to be interrupted. I have located another lawn service company licensed and bonded and insured already and I will simply say that for an owner, Conley, to not contact me, the customer, to get information directly instead of second hand is unusual as my contacts with many many companies have been very pleasant and rewarding for these companies. I guess the 100% guarantee applies to customers tjhat are not frustrating to work with.

FIREWOOD HEADQUARTERS @ Getwell Rd & I240! (Former Buick…read moreDealership ... a long, long time ago!) * This review is only for their firewood * They have pallets of firewood ready to load up on your truck by forklift. Everyone is very friendly. Full Pallet = $100. 1/2 Pallet = $60. This price beats the bundles I've been getting from the grocery stores. I purchased a full pallet (loaded quickly on my truck) & I ended up sharing much of it with friends. The oak wood burned nicely -VERY HOT & LONG! If I were picky, I'd have 2 gripes: * Firewood is ~19" long (My wood burning stove is 18" inside -so I had to cut some or insert diagonally -not ideal). * Their office is open for firewood pickup only M-F until 04:00pm & they tell me that they no longer deliver. But I was able to sneak away from work to pickup & the wood is great! (My friends think so too!)

Had three companies look at large old tree in front yard (Robinhood area) that was dropping…read morebranches. One quotes was pulling numbers out of his sleeve and not only was not a trained arborist, but also wanted extra $ if I required insurance. Second quote was a professional company that markets either by the Val-park or monthly coupon magazine (can't remember which) and their guy said the tree was just too big and needed to come down. They offered a price for trimming and haul away, but it was $1000 more than woodland. The comparably higher price and convincing story about cutting the tree down caused me to pause and have a follow up call with JD. He was pretty patient walking through his logic which started with, "it's a healthy tree with zero evidence of infestation of rot". He then explained how there was a need for a lot of 'cleaning out' of the canopy where main branches grew secondary limbs that had more growth and then dozens of smaller branches. "Air can't flow through, and that's what we'll do". The quote was well done, they arrived on time when promised, and cleaned up very well.

Hunter had serviced my yard many times over the past 20+ years and I can't say enough good things…read moreabout attention we get. He's very conscientious about his work and the overall "health" of my yard. Whether it's minor upgrades or tips about weed management, he's always looking out for me. His crews are thorough and considerate, and Hunter's approach is customer centric.

Ivy's takes care of our neighborhood common areas. It is a large job that takes patience and care…read more The homeowners have been happy with the quality of their service. A plus is also his employees have been with the owner for some time. He appears to be a great business owner too.

I found them here on Yelp and they got back to me quickly with an estimate. They're a very…read morereliable company and are a quality brand. I'd definitely hire them again in the future.

This past harsh winter damaged a lot of our shrubs and bushes. Since I had been wanting to replace…read morethem with some better landscaping anyway, this was the opportunity to do so. I found Lopez landscaping on Yelp and gave them a call. They came out and gave me an estimate that was comparable to another estimate I had done a few days earlier. Based on the pictures I saw on Yelp of their work and the conversations we had about what I wanted done, I decided to go with them. I could not be happier with the job they did. Jose and his team dug up and removed all of the dead and damaged shrubs and bushes and then cleaned the flower beds and planted new azaleas, hostas, pencil shrubs and other plants. They then mulched all of the beds and cleaned the area. They went above and beyond to make sure I was satisfied with the results. Anytime you find someone who does a good job at a fair price you continue to use them and recommend them. I highly recommend Lopez Landscaping and will definitely use their services in the future!!

I believed I had finally found a reliable company to take care of my lawn needs. I was wrong. This…read morecompany to treat my lawn for several months and each month. There were different issues with the lawn. I received excuses every time. Meanwhile, all of my neighbors down my street whose lawns are NOT treated look better than mine. The final straw was when the tech applied fertilizer which end up burning my lawn with the help of all of the summer heat. I text the technician with an update on my lawn being burned and he proceeded to argue with me several times. I eventually called the home office and talk to the co-owner and FIRED them immediately.

told these people for 2 years they weren't putting enough fertilizer on my back yard. front yard…read morewhere they put their advertising sign looked good. texted them numerous times but still could count the fertilizer pellets coming out of the spreader on my back yard. they wanted a soil test so paid them $50.00 for that and then they wanted to aireate my lawn and paid them to do that but no improvement. sent pictures to verify what I was telling them to no avail. fired them and hired weed man and after 1st application 2 weeks later my back yard looked amazing. I heard by someone else that he thought maybe the guy putting the fertilizer down was selling what he didn't use on the side. I believe that because he sure didn't use it on my yard. when I called to fire them they said I need to aireate it for a couple more years. no it just needed fertilizer like I had been telling them the past 2 years and weed man after 1 treatment proved that!!! I have before weed man treatment and after but couldn't figure out how to post them. They tell the real story!!

These guys have been doing my lawn for several years now. I've never had a single complaint. They…read moreshow up when they say they will. They do an excellent job. Always friendly and easy to deal with. I highly recommend them.

Called to have beds cleaned and turned. They came by and just used a weed eater and buzzed the beds…read moreto the dirt rather than get the weeds out of the bed. And then covered with mulch. Images are from two days later. Weeds pooping up. Would not recommend their service or follow through. I payed 235 for this service. Thank you for your comment the pictures were two days after the service. I did contact you , and sent you these photos as well. Allowing a review is honest and I did not say anything that was not. Also note you were only at my home for less than an hour as well the video shows that on the security system. Thank you.

Very high quality work, good communication all throughout the process, adaptable as well since it…read moreturned out my drains were incorrectly installed and needed replacement. I also requested pavers last minute and they were able to accommodate.

Great company. We've worked with Daniel on hardscape, drainage, and landscape. Consistently exceeds…read moreexpectations. The attention to detail is on point.