I'm not sure how the other not so good reviews have managed to get here. I can only speak from my…read moreexperience. So far, everything has worked as planned. Helpful staff . Yup it's a little costly but peaceful and comfortable. Layout of everything is tough to figure out originally. Nice people and nice that everything is a turn around the corner for sure. High turnover or neighbors already. If you are a type of person that wants to be private and mindful of your own business. This is the place.

Very disappointing management. We were stationed at Fort Drum and there was lack of respect towards…read morethe military community from Michelle and other members of the office. They made the move in and move out process incredibly difficult. Also, we dealt with flooding and mold in our short time there. We would not recommend living here despite the stellar location and the fabulous layout of the townhomes, the management is just too terrible to deal with.

Fantastic staff that takes time to ensure the residents are cared for and their issues are resolved…read morequickly. They host monthly community food nights which bring everyone together for great food and company. 10/10 would recommend

The Timbers is a wonderful place to live! My move in process was very smooth. The staff is so…read morefriendly and are always quick to respond. They are flexible to your needs and really care about the wellbeing of the residents. The community is friendly and safe. The apartment is spacious and very well kept. A great place to live in the Fort Drum area!

they do NOT properly care for the grounds. lawn care isn't the greatest, snow removal: they "plow"…read morebut don't clean sidewalks, the dumpster area looks like a landfill where everyone just throws their garbage and furniture. Dogs run (some are aggressive) and when the office is called and told, they tell the tenants to call police or dog control, supposed to pick up after your dog, if tenants complain the office staff once again puts it on the tenant to take care of.

The Good: - Nice quiet neighborhood with mixed tenants of…read moremilitary and civilian. - community club house/leasing office offers small indoor gym. - Eye catching exterior from the red brick. - Offers lower rates for those who qualify. - Maintenance workers snow plows/shovels and salts roads and walk ways during those winter months. - If you work in the nearby medical facilities its a very quick commute. - Community prohibits outside businesses to solicit on the property. So no meddling peddlers. The Bad: - One problem I had was of the poor creaking foundation of the unit, being on the bottom floor single bed I had a neighbor in the above unit their stairway is right next to our living room. Walking up and down the stairs the hollow sound has enough decibels to wake even the heaviest of sleepers. Simply putting it, it might just been my unit but this was a weak cheap poorly built facility. - There are no sheltered parking or assigned parking. There were numerous times of when I'd get home to have no place to park due to simply no assigned parking. - A security deposit is required of one months rent and that's not guaranteed to get the full deposit back. - Rent starts from 910 and up unless you qualify for the low income rate. - Mailboxes are all located in the leasing office, small and mail carrier tends to over stuff and jam all mail till it fits. Five Oversized mail boxes are available large packages. - If you are military or working on Fort Drum, it's about a 15-30 minute commute depending on traffic and weather. Some occasions longer due to heavy snow on during winter months. - Does not allow satellite or direct tv, rumor has it the community has a contract with Time Warner Cable. - Road ways are narrow and difficult to see oncoming traffic when pulling out of parking. I've actually witnessed an accident due to 1) tenant was not obeying 15mph speed limit and 2) poor visibility of other tenant. - Trash bins are provided, inconvenient depending on the location of certain units. - Please document all damages and stains with leasing manager prior to signing the contract or you will be held liable. - To put it in simple words, if you're desperate go for it! If not, there are plenty of better built complexes for a better price. I hope this helps for those who want an insider review.

Very responsive to needs and unusual requests. Knowledgeable and makes sound recommendations. I…read morewould use this service provider again! Timely also

My daughter moved into her first apartment in August '21. Within 1 month, someone attempted to…read morebreak in. This experience was scary for us both, but North Country came out, rekeyed the locks and checked them thoroughly the same day and with completely reasonable rates. He was compassionate and understanding! I'd recommend him a billion times over!

Brandon came in from maintenance and looked at my AC unit and found exactly what was wrong educated…read moremyself on how to look for it in the future and how to get in contact!

Chris in Maintence did a really great job today! He did multiple jobs and he was fast, friendly…read moreand very professional!

Do NOT move here! If you do, make sure you use your security deposit for your last month's rent…read more If you move out in the middle of the month you are forced to pay the whole month anyway and then he draws from that rent, charging you until the place is "move-in ready" for someone else. In my case, TWO WEEKS waiting on a custom DOOR! I got a couple days' rent back even though I moved out the 14th. I assume even if you move out the end of the month he would just suck it out of your security deposit. Also, don't bother cleaning when you move out, no matter how pristine your place is he will still charge $250 for professional cleaning and steam cleaning. This place is a great way to never see an $1,800 deposit ever again. Doesn't it seem strange that he wants so much of a deposit? Trust your gut here, and it doesn't even "weed" people out; if you are looking for quiet, SINGLE FAMILY homes, as "advertised", do NOT move here. The rap music never stops and there are multiple families living in these town homes. The walls are thick, but glass is not, so it's pointless!! I am filing a complaint about his unethical practices.

From the owner: These three-bedroom town houses for rent will include an array of features and amenities, such as:…read more ・ 9-foot ceilings ・ central air ・ 42-inch kitchen cabinets ・ 3 bedrooms ・ 2.5 bathrooms ・ ...and more! Emerald Acres is located in a quiet neighborhood that's centrally-located to everything in the Fort Drum and Watertown NY area. It's an ideal housing option for anyone who loves a cozy, small town feel that is not too far from the big city action. Emerald Acre's largest neighbor is the Fort Drum Military Base, these new townhouses are ideally located for anyone working in or around Fort Drum and is a nice alternative to living on-base. Watertown has a quaint, small-town feel that's sure to make you feel at home.

Summary: We signed a lease, Ron couldn't honor it and didn't try to help us…read more We signed a lease on 9/16 for a rental house on County Route 46 with Ron. The lease term was set to begin 10/14. Our ideal move in date was 10/1, but this house was exactly what we wanted so we decided to wait in a hotel for the extra time before it was ready. We planned to move in on Friday 10/15. Ron let us know that the current tenant would be moving out on 10/14 so I was a little nervous about the turnaround for cleaning but I saw that he was an active real estate agent in the community so I trusted that he wouldn't give us a lease that he couldn't deliver on. On Tuesday 10/12, 3 days before move in, Ron emailed us and let us know that the current tenant would not move out on time because his new apartment wouldn't be ready. Ron didn't try to call us first or offer anything to alleviate the burden of this change. We offered to allow the current tenant to keep his stuff in the 2 car garage but Ron said no. It really felt like he just sided with the current tenant who was breaking his lease early and also moving out later than the agreed upon date. Our movers were set to come Friday and couldn't reschedule until a much later date so we had to get our security deposit back and find an apartment to move into on 10/15 (with only 2.5 days time to look). I'm not living in a comfortable situation because Ron couldn't follow through on the lease date that he offered. This has been the most difficult and frustrating moving situation I've ever had. Perhaps I dodged a bullet with this management company, but I'm really sad to not be in the house I signed a lease for.

My wife and I moved into our house in Sackets 3 years ago. Ron happened to be our property manager…read moreand helped us day or night. Our move in and out were smooth and Ron was always quick to respond. Even on a deployment, Ron was very helpful. I will reccomend him as a property manager to anyone.