Brandon came in from maintenance and looked at my AC unit and found exactly what was wrong educated…read moremyself on how to look for it in the future and how to get in contact!

Chris in Maintence did a really great job today! He did multiple jobs and he was fast, friendly…read moreand very professional!

Horrible staff , managers are like potato chips here and replaced often. Maintenance is a joke and…read morethey cover things up and lie about it , they think they are so holy but the units are not taken care of . They are a good size and a great location ! But rotting wood everywhere , doors that barely work , leaking ceilings , covered mold, painted mold , they will only clorox your mold so anyone with asthma BEWARE!! This actually causes mold to grow but be bleached esp on porous surfaces like drywall . Staff is rude , demanding , and make you feel less than even tho they say they try to help. Price isn't awful but insulation is bad so ac you have to buy and put in doesn't keep the place that cold . The units don't have dehumidifiers installed so they sit empty with severe heat and cold damaging the properties and the staff can't handle the proper way for doing repairs . Baldwin reality isn't a great company all around most of their properties have massive issues due to lack of care and maintenance, just blatant laziness and trying to save their money and take ours . Save your heart and ur lungs don't move here .

PSA for those moving here and/or looking for housing.... Do NOT rent from Pleasant Creek Meadows if…read moreyou're military. My husband and our kids and myself moved from a 2br to a 3br there last SEPTEMBER. The paperwork showed that we had gotten the keys in September but for some reason the lease was written until October??? Okay fine, an extra months rent? Whatever.... but yesterday we had our move out inspection, mind you we spent 250 on cleaning and 200 on carpets and they're trying to charge us THOUSANDS to supposedly replace carpets. They're trying to say they were brand new except for my oldest son's room. Supposed stains under the couch where it was physically impossible to spill anything.... on top of trying to charge 40 dollars because the fridge top wasn't wiped. I really wish they would have let us get pictures because this is insane. They're not military friendly in any way or form. And if you or your spouse has PTSD also be aware the race track is RIGHT there and they do fireworks throughout the season. Not to mention the numerous reports and complaints fort drum has gotten. Just save yourself the headache.

I recently moved out of Woodcliff Community Homes. While Mike and Valerie were helpful in…read morefacilitating my move-out, I was surprised that three weeks after leaving, they sent a notice claiming I owed $3,760.44. The charges included: * Window screens (pre-existing) * Cleaning fee * Foyer door jamb repair (pre-existing) * Hole in utility room from water damage / black mold (pre-existing) * Lawn maintenance * Stove pans and rings (brand new) * Early lease termination I ended my lease early due to health concerns from black mold in the home and financial struggles, which made continued occupancy unsafe. While I appreciate the staff's assistance during move-out, I feel the timing and nature of these charges were unreasonable. before you decide to move here, ask yourself are these reasonable prices for fees?

False advertisement no where up to date have black mold all over the apartment and bathroomread more

I'm not sure how the other not so good reviews have managed to get here. I can only speak from my…read moreexperience. So far, everything has worked as planned. Helpful staff . Yup it's a little costly but peaceful and comfortable. Layout of everything is tough to figure out originally. Nice people and nice that everything is a turn around the corner for sure. High turnover or neighbors already. If you are a type of person that wants to be private and mindful of your own business. This is the place.

Very disappointing management. We were stationed at Fort Drum and there was lack of respect towards…read morethe military community from Michelle and other members of the office. They made the move in and move out process incredibly difficult. Also, we dealt with flooding and mold in our short time there. We would not recommend living here despite the stellar location and the fabulous layout of the townhomes, the management is just too terrible to deal with.

Very responsive to needs and unusual requests. Knowledgeable and makes sound recommendations. I…read morewould use this service provider again! Timely also

My daughter moved into her first apartment in August '21. Within 1 month, someone attempted to…read morebreak in. This experience was scary for us both, but North Country came out, rekeyed the locks and checked them thoroughly the same day and with completely reasonable rates. He was compassionate and understanding! I'd recommend him a billion times over!

they do NOT properly care for the grounds. lawn care isn't the greatest, snow removal: they "plow"…read morebut don't clean sidewalks, the dumpster area looks like a landfill where everyone just throws their garbage and furniture. Dogs run (some are aggressive) and when the office is called and told, they tell the tenants to call police or dog control, supposed to pick up after your dog, if tenants complain the office staff once again puts it on the tenant to take care of.

The Good: - Nice quiet neighborhood with mixed tenants of…read moremilitary and civilian. - community club house/leasing office offers small indoor gym. - Eye catching exterior from the red brick. - Offers lower rates for those who qualify. - Maintenance workers snow plows/shovels and salts roads and walk ways during those winter months. - If you work in the nearby medical facilities its a very quick commute. - Community prohibits outside businesses to solicit on the property. So no meddling peddlers. The Bad: - One problem I had was of the poor creaking foundation of the unit, being on the bottom floor single bed I had a neighbor in the above unit their stairway is right next to our living room. Walking up and down the stairs the hollow sound has enough decibels to wake even the heaviest of sleepers. Simply putting it, it might just been my unit but this was a weak cheap poorly built facility. - There are no sheltered parking or assigned parking. There were numerous times of when I'd get home to have no place to park due to simply no assigned parking. - A security deposit is required of one months rent and that's not guaranteed to get the full deposit back. - Rent starts from 910 and up unless you qualify for the low income rate. - Mailboxes are all located in the leasing office, small and mail carrier tends to over stuff and jam all mail till it fits. Five Oversized mail boxes are available large packages. - If you are military or working on Fort Drum, it's about a 15-30 minute commute depending on traffic and weather. Some occasions longer due to heavy snow on during winter months. - Does not allow satellite or direct tv, rumor has it the community has a contract with Time Warner Cable. - Road ways are narrow and difficult to see oncoming traffic when pulling out of parking. I've actually witnessed an accident due to 1) tenant was not obeying 15mph speed limit and 2) poor visibility of other tenant. - Trash bins are provided, inconvenient depending on the location of certain units. - Please document all damages and stains with leasing manager prior to signing the contract or you will be held liable. - To put it in simple words, if you're desperate go for it! If not, there are plenty of better built complexes for a better price. I hope this helps for those who want an insider review.

I've only been living here for 6 months the beginning is fine the price seemed nice 1360 for a 3…read morebedroom 2 baths, was told verbally that utilities were at most 150-200 turns out its actually around 500$. My screen door flew off due to the crazy wind and I put a maintenence request on Jan 9th 2026 it is Jan 24th 2026 and the door is still outside when the lady at the office said she would send someone here that same day to pick it up. Not only that but last month December same weather and everything my utility bill was 64$ towards end of January I am getting billed 243$ for gas she said nothing was wrong with it dont even know if she has sent anyone to look at it I want to take this legally and resolve this issue so I can either move out from a fraudulent landlord or atleast negotiate something but I dont see that happening because after I put in another maintenence request on the website it says an error has occurred and won't let me, I still dont know how my gas bill has become so high and I am not given an explanation or told a maintenence person will come look in the house for some leak on something all of it is shadyI tried moving out because I cannot afford the utilities! I was told I would have to pay 5 months rent upfront to even think about moving out! This is my first apartment please do not make the same mistake I have. You cant even see the metering yourself its just prices not which days or why something spiked.

This is a horribe place to live. It was okay before the new management person took over Now, it's a…read morenightmare. extremely poor and unhealthy living conditions and maintenance. Constant unwarrented harrassment and vengeful tactics used by management. I wouldn't even leave one star if that was an option.

Do NOT move here! If you do, make sure you use your security deposit for your last month's rent…read more If you move out in the middle of the month you are forced to pay the whole month anyway and then he draws from that rent, charging you until the place is "move-in ready" for someone else. In my case, TWO WEEKS waiting on a custom DOOR! I got a couple days' rent back even though I moved out the 14th. I assume even if you move out the end of the month he would just suck it out of your security deposit. Also, don't bother cleaning when you move out, no matter how pristine your place is he will still charge $250 for professional cleaning and steam cleaning. This place is a great way to never see an $1,800 deposit ever again. Doesn't it seem strange that he wants so much of a deposit? Trust your gut here, and it doesn't even "weed" people out; if you are looking for quiet, SINGLE FAMILY homes, as "advertised", do NOT move here. The rap music never stops and there are multiple families living in these town homes. The walls are thick, but glass is not, so it's pointless!! I am filing a complaint about his unethical practices.

From the owner: These three-bedroom town houses for rent will include an array of features and amenities, such as:…read more ・ 9-foot ceilings ・ central air ・ 42-inch kitchen cabinets ・ 3 bedrooms ・ 2.5 bathrooms ・ ...and more! Emerald Acres is located in a quiet neighborhood that's centrally-located to everything in the Fort Drum and Watertown NY area. It's an ideal housing option for anyone who loves a cozy, small town feel that is not too far from the big city action. Emerald Acre's largest neighbor is the Fort Drum Military Base, these new townhouses are ideally located for anyone working in or around Fort Drum and is a nice alternative to living on-base. Watertown has a quaint, small-town feel that's sure to make you feel at home.

Beaver meadows is in a great location to the stores walking distance to the mall the staff is great…read morenever have to wait long to get any repairs done the only complaint I have about our apartment is that I wish they would update the windows the bedrooms are very cold at night even with the heat on 78. Now the biggest complaint I have is that there is a few tenants that like to gossip about other people to some of the other buildings I've heard a few things from other buildings about certain tenants plus a few tenants in our building like to start trouble and say things about other people that are not true believe me I've had a few run ins already

While the relatively cheap prices and completely fake photos are incredibly enticing, the truth of…read morethis apartment complex is that it's a slum. The apartments are relatively new so you can absolutely expect modern looking kitchens and cabinetry, however upon closer inspection (or five minutes of living there) you can tell that's it's all cheap second rate materials that easily break, chip, and crack from normal living wear and tear. Then you lose your security deposit even though nothing in the apartment was designed to be structurally sound enough for, well, life. There is either a thin layer of insulation or none at all. One can easily hear every step of the patrons above you, every word of people in the hall, and every door shutting from your neighbors to your left and right. So, if you desire no privacy and love to hear everything around you then by all means, enjoy. I could easily write a novel on the abysmal parking situation, however, I'll leave it at "every man for them self." Finally, the management is extremely rude and unhelpful regardless of the request.