booked a tow days ago. The lady on phone moved the pickup 1/2 hour back to 3:30pm. on the day no one showed up. They did not call or update me in anyway. I called them only to be told driver got caught in traffic. I found this out when they were 45 min late. Driver arrived at 4:45pm. claiming he was sent to Brampton. He also claimed he knew he would be late... Again .. no one bothered to call the customer. I had an important appointment at 5pm... it's currently 5:15 and by the way this guy driving I'll be at least 45-60 min late. I'll never use this company again... just brutal read more

Exceptional Service. Showed up on time, courteous, knowledgeable and competent. Took care of a very tricky situation. Highly recommend.

Towed my Ranger pickup 1.2 kms from my business to my garage. 300lb driver told me I needed to help push the truck to hook it up. Got to the garage and I had to push it into a spot. Charged me $175.46 for the tow. Unless you are Donald Trump and have money to throw away DO NOT EVER USE THIS COMPANY !!! On a scale of 1-10 I give these thieves a minus 2. Spoke with customer service and NO POSITIVE RESPONSE. read more

Pete S came by to give me a tow today and I couldn't ask for anyone better! He was at my location before the estimated time, I was confident in the job he did and I had a great time talking with him on the way back to the shop. 5 star service! This is why my company Swan Dust Control has gone to Becker Bros for over 25 years! read more

Some of the information does not match what I know.

Our tire blew out on high way 85 near Grand River and someone pulled over to help us. Unfortunately they couldn't help us with the tire but they recommended Becker's Towing. They showed up in half an hour! It was 145 after tax! Honestly it was life saving because we had our son in the back, we had just ran out of food and we were miles away from any gas station/stores. Excellent service! Will definitely recommend. read more

DO NOT CALL THIS TOW COMPANY! They will damage your car and DENY IT! TERRIBLE CUSTOMER SERVICE! I called Becker Bros to tow my new vehicle. When my car was being picked up on the tow truck the front end was dragged across the concrete of the driveway. Also, when my car arrived at the destination it was also dropped and scraped along the concrete. Even though we made the driver aware of the car scraping against the concrete and told him to stop immediately, the trucker continued to lift and drop my car causing damage to my front bumper. Being respectable, I called Becker Bros customer service line immediately after to approach them about the situation hoping for it to be resolved. I spoke to the representative and she called the driver. He had replied to her saying the car was scratched before and that did not happen. He completely lied! I have SEVERAL witnesses who saw this car getting scraped including the Seller of the vehicle! The representative at Becker Bros then responded to me as if I was wrong. After I spoke to the manager he was treating me terribly. I asked to speak to someone above him because I was getting stressed out. He did not let me speak to anyone else and he said "the owners will not return your call". I am a young woman and they have taken complete advantage of me. They are not paying for the damages or giving me a refund of my tow service. They are trying to fight a 23 year old who is just buying their first new car. This service I have received from Becker Bros is terrible. Never go with this company! I have attached all images of the damage they have done to my new car. I attached the damages they did to the concrete. I took a photo prior to when they arrived of my car with no visible scratches. With proof and evidence of photos the towing company still treated me as if I was wrong. They still had terrible customer service. They were trying to fight me as much as possible so they wouldn't have to pay a penny. This is not how you treat your customers. When in these situations you need to be understanding of both parties and professional. This company is very unprofessional! I high DO NOT recommend them. read more

Absolutely a rip off!! I am from out of town, got in a car accident and made a terrible decision calling these clowns. They towed my car for $250+. They also charge $45 a day as a housing fee. Their office is not open on weekends so you have to wait until Monday to actually talk to someone. Where I am from the companies that scrap your car also pay you to scrap it, these idiots are not even paying to have my car transferred over to them. I am not sure if they are scamming me because I am out of town and a good hour+ away from them or if their business practice is just this unethical. I warn you people if you are planning on getting a tow, do NOT use these guys! read more

They were amazing when our truck broke down at midnight on the side of the 401. The driver showed up within a half hour, had us sit in his truck while we waited, and dropped my kids and I off at a hotel while they drove my husband drop our truck off at Canadian tire. Unfortunately they do not accept US credit cards, so they had to take us to an ATM for payment. Overall they were wonderful, and the price was great all things considered. read more

I had a tire go flat while driving and pulled into a parking lot immediately. I was referred to these guys by the place I bought my tires. I called on a Saturday morning and had them show up within 10 minutes. The driver with nice and took care of everything, including explaining what was going on with the tire to the tire place (because I had no clue). The reason for the 4 stars instead of 5 is that it was pretty expensive, $60 for a tow that was well under a km. read more