Famously over priced maybe sale shoes clearance $99 you've gotta be kidding me never shopping here…read moreagain for those prices

poor customer service, need to train employee on helping customers, stood and waited to ask a…read morequestion while employe had a personal conversation with someone for over 15 minutes, finally got tired of waiting and left.

Bummer! I used to love this store and shopped there frequently when I lived in the area…read more I came back for a visit, and was shocked at the change in vibe and merchandise. Crowded space filled with tawdry trinkets, that used to be elegant and open space from which to shop for well curated product. I don't think Bob is happy there, given his antisocial vibe and demeanor. Needless to say, I walked out, and bought some Birkenstocks at the shoe store nearby. I hope they can revive the store and bring back the good energy. I hope things improve.

An experience to ponder: yesterday I took my brother and his wife to wander around the shopping…read morearea of town. The person at the register said to a shopper, "why are you wearing a mask?" She replied that she wasn't vaxxed and was protecting herself and other shoppers. She was not snarky or pushy, just answered the question. The register lady sort of snort-laughed derisively and said ooooh, ooo-kaay. The shopper left without making a purchase, as did my little group. 1: why did the register person feel the need to accost the shopper? 2: They lost at least 4 purchases in that moment, and I won't be back if I see that lady at the register again. And then I wonder if it was the owner at the register? 3: shops complain about losing business, but if this is what's going on, then yeah, they're losing business. There were many interesting things I would have purchased, had it not been for this interaction.

Was downtown in Grants Pass ,Oregon stepped into Norris shoe store it was clean and organized…read more Logan was very Friendly and knowledgeable about shoes and issues that people have with wearing shoes...so that was very helpful.Ended up buying two pairs of shoes..Thank You!

I've purchased my Birkenstocks here and I recommended to my partner to purchase shoes here too. At…read morethe time of purchasing, the guy with the beard was super helpful, and kind. He said to come back if there was any issues so we did. In less than two months, the soles were coming off of these almost $200 shoes. My husband came in to get assistance and instead of providing any solution, that same guy that was helpful became dismissive, rude, and argumentative. Even if it wasn't warrantied, he absolutely did not need to be rude about it and basically ended the conversation by saying "bye." He should be fired for treating customers that way. Extremely disappointing. The older gentleman that works there seems kind, but it's not worth shopping here if they're only pleasant to deal when you're purchasing. Shop elsewhere.

Self checkout here is about as useful as a white crayon. This Freddy's is nostalgic for me as I've…read morebeen shopping here my whole life. With that being said, the good memories feel far away. I will give 5 stars for the employees busting it in the food service areas. Personable, marketing that is customized to my preference, and always make effort to engage. Self checkout gets irritated by you existing. God forbid you're holding your baby and need assistance with gallons of water. Ended up loading everything myself because I could not deal with middle age man passive aggression I was experiencing. What exactly do they even get paid to do? Incredibly rude.

I bought apple braided strudel and am very unhappy with them. They are just pastry with a smell of…read moreapple filling.For the price there should be something inside.why is fred meyer so cheap with the filling while I pay a premium price for dough.

We love the staff, the selection and the prices here. It's almost time-capsule like (back in time)…read moreand I mean that in the most positive way. Their Sporting Goods department is also a huge plus. And you never know just what treasures/specials you might find here- and there are many. We also like supporting an employee-owned business.

This store is a joke. Shopped many times before without any physical member card in hand. Once I…read moretried to give them our member number and the cashier laughed like yeah we don't use them really. Today a "greeter" if you could call her that- said no shopping or entrance without a physical member card in hand. When told we have been there many times without, she claimed not possible they have always been this way. Clearly, not true. When a "greeter" argues and doesn't want you to go in, that's a big red flag to take our business elsewhere. I have purchased a few bigger items at a decent price but the rest isn't any bargain at all. So I can get anything there same price or less elsewhere which I will do. Sad. Customer service isn't a high priority for them. Adios.