We had a wonderful experience with Susan Jeter. We had our son tested for dyslexia and ADHD. We…read morequickly scheduled an appointment with Susan. We are very glad we did. Two weeks after the testing, Susan met with us for over 2 hours explaining the results. Our son is now getting the help he needs. I would definitely recommend Susan.

Staci is just so personable and sweet. She is such a good listener and is able to dive into each…read moreconversation with you in a deeper level.

I enjoyed my time with my doctor and was happy with my care. Due to unforseen circumstances - I…read morehaven't been able to pay them. Well guess who was discharged and unable to get medications I need to get through each day? Like a previous reviewer said - they don't care about their patients or their mental health - only the money.

I attended couple therapy sessions with Lynn Cook expecting compassion and professionalism, but my…read moreexperience was the opposite. In one session, he abruptly ended by saying, "I probably shouldn't say this, but you should probably be single." That comment was not only unprofessional but emotionally harmful -- especially as it came at the very end of the session, leaving no chance for discussion or support. When I calmly explained in the next session how that statement had left me feeling emotionally harmed, he became defensive and said he didn't understand how it was offensive. I realized then that my emotional safety was not a priority in his care. As someone who has studied Pastoral Care and Counseling at the graduate level, I understand the ethical foundations of therapy. The core value of any therapist is to do no harm -- to create a space of empathy and neutrality. Lynn Cook failed to uphold those principles. He also said he didn't care about medical diagnoses and suggested I find another therapist who "mainly works with attachment style." That disregard felt careless and inconsistent with his claimed attachment-based approach. He described his style as "blunt and direct," implying that some clients simply don't like it. However, being direct only helps when it comes from genuine care, wisdom, and nonjudgment. When a therapist's intention is truly for the client's healing, directness can foster reflection and growth -- but when it lacks empathy, it causes harm. Instead of building rapport or modeling healthy connection, he showed defensiveness and pride. He even mentioned that it's rare for his therapy not to work out with other clients, implying that the problem was with me rather than reflecting on his own approach. However, another review about him says that they had similar experiences. I left those sessions feeling hurt and retraumatized, later learning that others had similar experiences. Therapy should heal, not harm. I hope sharing this helps others find the safe, compassionate care they deserve.

I love the Napa Valley Counseling family! they take great care of you! The therapists really care.read more

Can't even get a response. Says the fasted way to reach her is text. I texted Monday. Now it's…read moreThursday I've called and left a voicemail. Now response on any method. It is not a professional establishment and I only need professional help.... DO NOT RECOMMEND

This woman destroyed me and my family. I have since been diagnosed with PTSD and night terrors from…read morethe trauma I received at her hands. I went to the studio when I was 17. I had severe depression, anxiety and was dealing with years of trauma. I was eager to get help and get better and went in optimistic. At first it went well. But as months went on she became more accusatory, blatantly lied to my parents and broke confidentiality when it wasn't necessary, and shamed me instead of supporting me. She did many other things, too many to list. She kicked me out of support group because I was apparently loud and annoying and one time I was drowsy from my prescription medication and she accused me of being high every single time when I wasn't. Getting kicked out of group was a huge blow to my self esteem, as I was already dealing with rejection issues. On one occasion I told her I had taken 2 hydrocodone. She then called my mom into the session and told her I was doing heroin and that I was a prostitute. (I've never even seen heroin in real life, and I have no idea where she got the prostitute thing from.) She destroyed my relationship with my parents. She also tried to convince me that I have multiple personalities. She accused me of doing meth, which i've also never seen in real life. I couldn't win with her. When I wore makeup, she told me I was fake, when I didn't wear makeup, she told me I looked like a mess and was obviously depressed. But the worst thing she ever did was blame me for getting raped and abused. She re-traumatized me and reopened wounds from the past. I left every session crying and broken. It's been a year and I'm still damaged. I will never forget the way Stephanie Johnston made me feel - small, ashamed, and alone. Do not seek help from this woman. Find a therapist who will support you, listen to you, and believe you.

Have used on and off for individual and family counseling since my daughters were school-age…read more Practical conflict resolution and life-skills counseling. Consumate professional!

We have seen a therapist here twice for our young child, we also need medication for our child, our…read moretherapist advise Telehealth is how chenal family therapy does prescribe medications. This would have been our first appointment with Telehealth which is billed through chenal family therapy, we got stood up by the doctor. We have reached out to chenal therapist with proof of this matter, they refuse to help us with our child's medication, they refuse to review our screen shots as proof as being stood up and yet they have billed us for the entire cancellation fee $250 and say it's their policy regardless of whoever cancels, this clinic has no regards for anyone's or children's mental health.

Predatory business. They require you set up auto pay for appointments then charge you whatever they…read morewant. They don't check that your deductible is met, they just estimate the charge. I missed one telehealth appt in 3 yrs and was charged $150. I attempted a waiver and it was denied with no explanation. My telehealth nurse was routinely late or missed appts but I wasn't reimbursed $150 ea time. I regret ever going here. AVOID.

Honestly the best clinic I have been to. Everyone is amazingly friendly and sweet! I feel like I'm…read morehanging out with friends every time I visit. All of the staff are pro LGBTQ+ and openly caring people. I've never had anyone work so hard for my mental health!

From the owner: Don't hesitate to call New Dawn Counseling in Little Rock, AR. We are committed to your…read moresatisfaction. Call us today.

Excellent service! Not sure what the last review is all about. The main psychologist is the only…read moreone in the state who is boarded in forensic psychology and does extremely thorough evaluations. Everyone there seems friendly and professional. They really know what they are doing and I highly recommend them!

Spent an entire day there with my daughter, lost work. They said it would take several weeks to get…read morethe report. We said no problem we will be on vacation during that time. We called a month after our return and they hadn't even started the report saying "well you said you were on vacation and not in a hurry". I know they hadn't even begun a report after all that testing bc as soon as we said just give us our money back, we had a check in two days. Waste of time when really trying to get our daughter help.