Honestly the best clinic I have been to. Everyone is amazingly friendly and sweet! I feel like I'm…read morehanging out with friends every time I visit. All of the staff are pro LGBTQ+ and openly caring people. I've never had anyone work so hard for my mental health!

From the owner: Don't hesitate to call New Dawn Counseling in Little Rock, AR. We are committed to your…read moresatisfaction. Call us today.

I attended couple therapy sessions with Lynn Cook expecting compassion and professionalism, but my…read moreexperience was the opposite. In one session, he abruptly ended by saying, "I probably shouldn't say this, but you should probably be single." That comment was not only unprofessional but emotionally harmful -- especially as it came at the very end of the session, leaving no chance for discussion or support. When I calmly explained in the next session how that statement had left me feeling emotionally harmed, he became defensive and said he didn't understand how it was offensive. I realized then that my emotional safety was not a priority in his care. As someone who has studied Pastoral Care and Counseling at the graduate level, I understand the ethical foundations of therapy. The core value of any therapist is to do no harm -- to create a space of empathy and neutrality. Lynn Cook failed to uphold those principles. He also said he didn't care about medical diagnoses and suggested I find another therapist who "mainly works with attachment style." That disregard felt careless and inconsistent with his claimed attachment-based approach. He described his style as "blunt and direct," implying that some clients simply don't like it. However, being direct only helps when it comes from genuine care, wisdom, and nonjudgment. When a therapist's intention is truly for the client's healing, directness can foster reflection and growth -- but when it lacks empathy, it causes harm. Instead of building rapport or modeling healthy connection, he showed defensiveness and pride. He even mentioned that it's rare for his therapy not to work out with other clients, implying that the problem was with me rather than reflecting on his own approach. However, another review about him says that they had similar experiences. I left those sessions feeling hurt and retraumatized, later learning that others had similar experiences. Therapy should heal, not harm. I hope sharing this helps others find the safe, compassionate care they deserve.

I love the Napa Valley Counseling family! they take great care of you! The therapists really care.read more

We have seen a therapist here twice for our young child, we also need medication for our child, our…read moretherapist advise Telehealth is how chenal family therapy does prescribe medications. This would have been our first appointment with Telehealth which is billed through chenal family therapy, we got stood up by the doctor. We have reached out to chenal therapist with proof of this matter, they refuse to help us with our child's medication, they refuse to review our screen shots as proof as being stood up and yet they have billed us for the entire cancellation fee $250 and say it's their policy regardless of whoever cancels, this clinic has no regards for anyone's or children's mental health.

Predatory business. They require you set up auto pay for appointments then charge you whatever they…read morewant. They don't check that your deductible is met, they just estimate the charge. I missed one telehealth appt in 3 yrs and was charged $150. I attempted a waiver and it was denied with no explanation. My telehealth nurse was routinely late or missed appts but I wasn't reimbursed $150 ea time. I regret ever going here. AVOID.

Have used on and off for individual and family counseling since my daughters were school-age…read more Practical conflict resolution and life-skills counseling. Consumate professional!

Compass Counseling is incredible -- especially Marty and Dan! They have been so helpful to me…read morepersonally and to many others I know. Counseling requires you to process some hard things, which can be uncomfortable and difficult to do, but in the long run it helps you become a healthier person. If counseling feels challenging to you, I'd encourage you to keep trying and putting in the intentionality to get healthier.

If I could give no stars I would. Please avoid Dan Sheaffer…read moreat all costs. My marriage suffered more strain from our visits with Dan. He strung us along with promises of what he had plans to implement in our counseling then those plans never seemed to come to fruition ,conveniently for him , while he charged us $100 per hour session. It seemed fairly obvious he never desired to prepare for our sessions, but hoped to provide us with elementary "worksheets" or behavioral exercises that would consume the hour session leading to the next week. We were charged more money for a Prepare and Enrich online survey which was supposed to be used in guiding our marriage counseling yet over a month after finishing it, we actually had to basically beg to go over it (which we still never did). For someone who claims to be a "Christian counselor" it was also odd that he only ever referenced scripture on two minor 2 minute occasions in our 8 separate hour sessions and both times his references to them were puzzling or superficial at best. We expressed personal history of sexual trauma , family abuse, suicidal ideations, intimacy issues in marriage, issues with addictions, all of which were hardly addressed over 8 sessions. There was always a promise of " we are going to get into that in a future session" or a light encouragement of " hang in there" even when the strain of the burden of coming to a nightly session which we had to bring our 5-8 month old child to (of no fault to him) became evident, but we would met with more apparent "winging it" with regards to the direction of sessions. We always left sessions more confused, more bitter, more exhausted, and more hopeless. At our final session , at which we expressed concerns about discontinuing counseling or seeking help elsewhere and trying to make our issues again evident, Dan essentially flipped the responsibility back onto us, shut down, did not attempt to even counsel us any further, basically letting us talk out the remaining 40 minutes , said that if we wanted to go through our Prepare and enrich survey we paid for a month prior that it would take 3 to 4 more hundred dollar sessions, and that basically if we didn't want to attend counseling it was on us. Our marriage has actually improved since STOPPING counseling with Dan, by the grace of God, but it is still extremely disheartening to be so vulnerable and open and desperate with a counselor who seemed only interested in making profit and offering empty promises. I honestly pray I am wrong about his character and I attempted out of desperation to remain hopeful the entire process yet that hope dwindled quickly; I admit my personal and marital struggles are not his responsibility, but if this is what counseling is supposed to be, I highly recommend you look elsewhere for support / guidance.

Staci is just so personable and sweet. She is such a good listener and is able to dive into each…read moreconversation with you in a deeper level.

I enjoyed my time with my doctor and was happy with my care. Due to unforseen circumstances - I…read morehaven't been able to pay them. Well guess who was discharged and unable to get medications I need to get through each day? Like a previous reviewer said - they don't care about their patients or their mental health - only the money.