Have used on and off for individual and family counseling since my daughters were school-age…read more Practical conflict resolution and life-skills counseling. Consumate professional!

Staci is just so personable and sweet. She is such a good listener and is able to dive into each…read moreconversation with you in a deeper level.

I enjoyed my time with my doctor and was happy with my care. Due to unforseen circumstances - I…read morehaven't been able to pay them. Well guess who was discharged and unable to get medications I need to get through each day? Like a previous reviewer said - they don't care about their patients or their mental health - only the money.

I attended couple therapy sessions with Lynn Cook expecting compassion and professionalism, but my…read moreexperience was the opposite. In one session, he abruptly ended by saying, "I probably shouldn't say this, but you should probably be single." That comment was not only unprofessional but emotionally harmful -- especially as it came at the very end of the session, leaving no chance for discussion or support. When I calmly explained in the next session how that statement had left me feeling emotionally harmed, he became defensive and said he didn't understand how it was offensive. I realized then that my emotional safety was not a priority in his care. As someone who has studied Pastoral Care and Counseling at the graduate level, I understand the ethical foundations of therapy. The core value of any therapist is to do no harm -- to create a space of empathy and neutrality. Lynn Cook failed to uphold those principles. He also said he didn't care about medical diagnoses and suggested I find another therapist who "mainly works with attachment style." That disregard felt careless and inconsistent with his claimed attachment-based approach. He described his style as "blunt and direct," implying that some clients simply don't like it. However, being direct only helps when it comes from genuine care, wisdom, and nonjudgment. When a therapist's intention is truly for the client's healing, directness can foster reflection and growth -- but when it lacks empathy, it causes harm. Instead of building rapport or modeling healthy connection, he showed defensiveness and pride. He even mentioned that it's rare for his therapy not to work out with other clients, implying that the problem was with me rather than reflecting on his own approach. However, another review about him says that they had similar experiences. I left those sessions feeling hurt and retraumatized, later learning that others had similar experiences. Therapy should heal, not harm. I hope sharing this helps others find the safe, compassionate care they deserve.

I love the Napa Valley Counseling family! they take great care of you! The therapists really care.read more

We have seen a therapist here twice for our young child, we also need medication for our child, our…read moretherapist advise Telehealth is how chenal family therapy does prescribe medications. This would have been our first appointment with Telehealth which is billed through chenal family therapy, we got stood up by the doctor. We have reached out to chenal therapist with proof of this matter, they refuse to help us with our child's medication, they refuse to review our screen shots as proof as being stood up and yet they have billed us for the entire cancellation fee $250 and say it's their policy regardless of whoever cancels, this clinic has no regards for anyone's or children's mental health.

Came here to leave a review and see the results are pretty consistent. This place is a scam. A…read morewhole scam. Won't allow you to see anyone so they stick you in tele health. But not before you fill out all your new patient information without any consultation or guidance including your billing details. When I finally did get a call from the Asian lady you can barely speak English to setup my first appt I was very clear on the services I was needing since the paperwork I filled out was misleading in some areas. We made the appt and agreed about the self pay agreements for each service. I made it 40 minutes through my telehealth appt before she decided to tell me she was only a therapist and didn't deal in med management. So basically even tho I had a 30 minute consultation discussing my needs and why I was seeking help at CFT, she still made me an appt for the wrong f*ckin service. And guess what, even tho they messed up my scheduling, still charged me. In self pay. I can't shell out a couple hundred bucks for no reason and that's what it was because I received no benefit from it besides an introduction with a therapist and then they let me know I was in the wrong place. They still gonna take that money tho. Then tell me I'll have to pay again for the service I originally requested. Fraud and theft at its finest. Literally f*ck this place. Do not recommend.

I came to this therapist hoping for a safe, non-judgmental space to work through what I was…read moreexperiencing. Instead, I encountered the opposite. During my session, every way I turned or expressed myself was met with a roadblock. The therapist repeatedly dismissed my thoughts and hopes by telling me that how I wished things would work out "was not reality." These weren't therapeutic observations--they were his opinions presented as absolute truth, shutting down exploration rather than encouraging it. I was composed and thoughtful while discussing difficult emotions. However, the therapist made an immediate assumption about my emotional state, telling me I "appeared angry." When I confirmed that yes, I was angry--because I was processing hurt and frustration--his response was sharp and authoritative: "You will not speak to me in that manner." I was not speaking harshly, raising my voice, or being disrespectful. I was simply honest about my feelings. His interpretation of my composed expression of anger as something unacceptable shut down the conversation rather than exploring what I was experiencing. What concerns me most: A therapist's role is to create safety and understanding, not to judge a client's emotional expression, dismiss their perspective as "not reality," or impose rigid rules about how feelings "should" be presented. His response felt punitive and controlling rather than therapeutic. He made assumptions instead of asking questions. He repeatedly blocked avenues of thought and set boundaries that communicated my authentic emotions and hopes were unwelcome. If you are considering seeing this therapist, I'd encourage you to ask directly about his approach to anger, emotional expression, and how he handles clients who are processing difficult feelings or exploring possibilities. Make sure you feel genuinely safe--not managed, controlled, or dismissed.

From the owner: Are you feeling stuck, overwhelmed, on the fast-track to burnout? Are you caught in a vicious cycle…read moreof worry, procrastination, and avoidance? You judge yourself at every turn, can't meet your own expectations and keep getting in your own way. Your friends tell you "don't worry", "just think positive", "other people have real problems"- you feel not good enough and alone. You believe your past defines you and buy into your panic. You try to find peace by avoiding life. Control has become the problem, not the solution. It's time to reinvent your life. I specialize in Acceptance and Commitment Therapy (ACT), a values-based action approach that fosters personal growth via mindfulness, acceptance, and compassion. Through awareness, courage, & love-ACT helps us notice difficult thoughts and feelings with curiosity (not judgment), choose a valued path & take action. Evening/weekend appointments also available.