I would rate this company with zero star if I could. Poor customer service, never get a call back…read more Jeff has an attitude like we are bothering him. I was never consulted on the kitchen design and when I told Jeff what I wanted the design would change, doors would change and his answer was that's the way they come. I have a corner cabinet that I can't get a normal size pot into. The pullout spice rack can only be accessed from one side. Save your money and don't use this company!!!

We had a terrible experience using this company. We paid him upfront for our cabinets. I lost count…read moreof the amount of times we had to send cabinets back because they were damaged or the wrong color. When we asked to send them back and get new cabinets, because they were damaged Jeff would get a huge attitude. He said things like "no cabinets are going to be perfect." He talked down to us in conversation and was extremely rude. On top of that our meetings were never on time. We would be told a certain amount of time and it would take much longer. He made our family feel very uncomfortable having to deal with his behavior. After over a year and a half we received our final cabinets and gave up on the cause. Dealing with him isn't worth getting cabinets that weren't damaged. After posting my review on Facebook, his wife decided to attack me on Facebook and said lies about our family being untrustworthy. That just shows you the type of people you would be dealing with. Be cautious before choosing this company.

I have worked with Ferguson in Winston-Salem while building 3 houses. I never had issues with any…read moreproducts. I never had to specify that I wanted real toilet seats instead of plastic. I didn't even know plastic seats existed. Now we have 3 plastic toilet seats in our new house. We had 4, but my husband purchased a real seat from Home Depot for the same price as the plastic one from Ferguson. At least guests who use the powder room won't think we are cheap. Danielle did not reply to my email so I stopped by the store to speak with her. She asked if they had been installed. Yes, they were installed before we moved in. I have never opened plumbing supplies to look at them before being installed by a plumber during the building process. Have you? This may sound silly, but make sure you know exactly what you are getting when shopping at the Mooresville Ferguson store.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Mooresville, NC. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

Wow. A failure on so many levels. Rude staff. Generic ideas. They came and measured and quoted…read more$25-$30k to redo our bathroom. We asked what we could get for that and she said anything. She never gave us any feedback and just tried to talk us out of keeping a bathtub because it would be too expensive. We said money was not an issue and she said it was for her. We went with a more reputable company. She finished our neighbor's (who recommended the company). Kitchen and it is hideous. Our neighbors spent $65k on a their "dream" kitchen. It is a nightmare and had issues after less than a week.

Our kitchen remodel turned into a nightmare for us…read more Statute 87-1 requires a general contractor for projects over $30,000. No permits were pulled for our project.

Appointment went smooth. Kristen showed us tile in our contractors price. I even changed colors and…read morewe got to go through the process twice. Finally decided on one tile color in 3 different sizes, bath floor, shower walls and shower floor. Left feeling good, no 2nd thoughts about my choice. The contractor picked up the tile that was to be our order. I see the size for shower floor, it's what I ordered. Then later tile is on the shower walls, it's not what we ordered, not the same color. There's nothing to be done now, thank goodness the colors matched okay, but I'd say buyer beware. Check product thoroughly upon arrival or you'll end up like us. Not at all what I expected. Called back and asked about the difference and am told there's nothing can be done now. No offer to discount price not even a small discount, even though it is their error. Don't feel good about Daltile.

From the owner: Daltile is the industry-leading brand of ceramic, porcelain, glass, metal, and stone tile as well…read moreas mosaics, extra-large slabs, countertops, exteriors, and roofing tile. Daltile products are distributed through over 250 company-owned sales service centers, stone slab yards, and gallery design centers that service a robust network of trade customers. Daltile products are also sold through independent flooring retailers. Dedicated to innovative product development and distinguished style, Daltile provides a rich palette of quality products created to inspire residential and commercial designs.

Cannot thank Cutting Edge enough. My wife has wanted new granite for as long as we've been…read moremarried--one type in particular. We hit a couple of speed bumps initially, but Cutting Edge made it so easy, and they went above and beyond to make sure everything was perfect in the end. They clearly care about their customers and want you to have your dream kitchen.

WE are very happy with the entire process of working with Cutting Edge Stoneworks . Very…read moreprofessional staff in all departments. Even during covid pandemic everyone wore masks and did everything to be as safe as possible. We highly recommend this company!

My friends and I looked through the store and picked out our items. As it was time to leave, the…read moreline was extremely long and took almost 20 minutes to get through. There is no way they don't have any other workers!!!! Everyone was visibly upset and this ordeal almost made us put our items back. Please do better.

Wow, blown away at how rude the department manager was to me. I was simply asking about a folding…read morecard table. She showed me the table she had and it wasn't large enough. She was like " are you kidding me, where am I supposed to store a table like that, have you been in a home goods before?" Actually only one other time and now never again. Most of their ceramic cups and plates contain lead anyways! I will never be back.

I went to the newly opened Floor & Decor store in Winston Salem today. It was a great experience!…read more The store is so bright & airy! The gentleman that helped me, Adam, went over & beyond assisting me to ensure I had what I needed & walked with me across the store to find the various supplies for a tile project. There were a couple other associates that were awesome as well, but don't recall their names. It was a pleasure pardoning this store, & I will definitely go back.

I came into your Mooresville NC location and had a wonderful experience! I was so confused with all…read morethe different options I was unsure of what to choose, I needed a designer because I get overwhelmed, and I needed a referral to a contractor and was able to accomplish all 3! I met a lovely woman named Jenny with IME installation. She helped me pick out samples, introduced me to the designers, and then she set up An appt same day for an install quote, and they did my entire home, and I am overjoyed with the work they did. All of the store employees were delightful! I highly recommend!