Finally got the furniture we ordered. After two beds were delivered broken, Bob's sent out a repair…read moreperson 10 days after the initial delivery. All they could do is confirm that the two beds were not fixable. Uh, yes, your delivery assembly team told you that already. I thought they were coming out with new parts to fix the two beds. Nope. Next they promised to send new beds the following week. Following week, the King replacement worked, but the new Queen bed that was delivered was also unable to be assembled. I told the rep on the phone that I wanted all of it returned and my money refunded because I'm concerned about how long this furniture will last if it can't even get delivered without being broken. He offered a small refund of a portion of our bill and promised to assemble the next bed ahead of time to ensure no issues. The following week, the bed was once again not working, and had obvioisly not been assembled before delivery as promised. This time my husband who is an aviation engineer and DIY handyman around the house helped troubleshoot the assembly and managed to get the drawers installed and working (for now). We had guests coming the next day so weren't able to restart the furniture search. I'm just grateful my husband was able to troubleshoot the furniture. We will not ever shop at Bob's again. The 2 stars is because their delivery teams, their repair person, their salesperson at the store and their customer service teams were all extremely nice. Bob's just doesn't make good furniture. That's a problem. Three Queen deliveries and 3 were unrepairable or needing to be repaired. Unacceptable.

Rocking chair has already been replaced once under warranty. Going for round 2. Can't wait for…read moreanother month of waiting for the service tech again, taking more time off work, and continuing to deal with amazing squeak that this chair has. Honestly this place is absolute scam. I'd shop temu or ali baba before stepping foot in here again. What a rip. Complete garbage. The ratings for this lede products, just can't be low enough. There's 0 value here. The company is worse to deal than Xfinity or a used car salesman. I'm disgusted with myself for waisting a penny even here. To be clear as have the rocking chair and are going on our third rocking system in 17 months. STAY AWAY

I love the White Bear Lake store, so when I stumbled upon this one while walking Arbor Lakes Shops…read moreI was super excited! So many fun gift ideas!!! Unique kitchen items. Soup, baked goods & cocktail mixes along with recipe books. Clothing & jewelry! Art, lamps... stuff we don't need, but would love to get/give as a gift because it is all so cool! Staff were attentive and friendly! Nothing cheap here, but it is all high quality. I am a fan and will be back!

Loved this shop! It has something for everyone, I was hunting for a tea towel for my mom for…read moreChristmas and I found that and a unique puzzle for her, viking socks for my dad, and portable dauchaund Bluetooth speaker for my daughter Can't wait to stop there again!

My boyfriend and I were at the Ashley Furniture in Maple Grove today. Both of us are looking for…read morefurniture for our homes. No sales representatives talked to us the entire time we were in the store. We both found furniture we liked, but the complete lack of acknowledgement or customer service makes this store a no go for us. There were also other potential customers in the store that received no greeting or engagement.

I recently purchased a leather sectional, some tables and bedroom furniture. Karsten was our sales…read moreperson. He made some suggestions after I told him what we wanted. Nothing was quite right, so he left us a few times to browse, until finally we came across a beautiful sectional. He told us all about the sectional and walked the store with us to find the right side and cocktail tables. Then we found a gorgeous bedroom set. Karsten was very helpful and kept us informed of where we were with our spending. We got our furniture delivered the following week. I would recommend going to Ashley Furniture in Maple Grove and asking for Karsten, he will help you find all of your new furniture!

Staff was absolutely amazing. The guy in the yard was so tentative when we were selecting natural…read morepavers. Great quality, great value highly recommend.

Products here are great and I personally like the pick yourself model for the items you need. It…read morecan be a challenge to flag down a bobcat and have them take your stuff to get weighed, the guys in the yard could be more observant and not act like customers are bothering them to get through the checkout process. I recommend having an idea of what you're looking for. I didn't get a lot of help at the front counter when discussing my project, staff could be a little more accommodating for DIY and novice landscapers.

I had a great experience with the owner Jeff and the woman associate, I forgot her name. I've been…read morelooking for a rug for months and never felt drawn to a single one I found online or in other stores. Jeff walked me through the whole store to figure out the best rug for me, and I found one... It's a beautiful piece of art, I can't wait to look at it every day in my living room! And the sales associates are very kind and helpful. Jeff if you see this please remind me what region this rug is from. I'm definitely coming back for more rugs in the future!

I was in town and they suggested me to visit DMP store as I was looking for unique furnitures that…read moreI don't see as often everywhere ..... I went there three times and I loved every single piece of their gorgeous furnitures .... Well crafted and high quality .... Loved it very much and Jolene was extremely patient with me and so professional as I am so picky with the stuff I buy .... At the end I loved my purchase ... highly recommend this place ....

I purchased a couch and moved in my house December 29th 2022. I have had the couch for 2 years and…read moreI purchased the warranty plan which I thought included manufacturer defects. The material frayed and pulled away from the seam so I called and worked with the warranty company and they said it was not covered. SERIOUSLY. Why do we have warranties and then Furniture Manor said I could bring my couch in and they would repair it for 175.00. I cannot move my couch in my jeep. Why can't you come out and repair it it is your crappy couch you sold me. The person I did pay to come out to repair it said this will probably happen again because it was loosely stitched and he said this is totally manufacturer defect and not sewn correctly. So I would not recommend anyone buying anything from Furniture Manor and their crappy warranty company. I thought I was helping a small store I will only go to the big box stores from now on. Very Disappointed in the customer service and standing behind what you sell.

This is our "go to" place for quality, custom furniture! The store has an amazing number of items…read moreon display, and carries quality brands like Smith Brothers, Rowe and Flexsteel as well as Scandinavian furniture options. Display pieces are available for sale from the floor, and there are almost unlimited choices by special order (with all the custom touches one could imagine). The salespeople at Furniture Manor are knowledgeable, caring and helpful with furniture placement, colors and styles -- and the prices are more than fair for the quality received. Everything Furniture Manor has delivered to our home has been received quickly, handled with care, and our home treated with the utmost respect during delivery. Why shop for furniture anywhere else?

Best priced on all landscape products, friendly and helpful. Convenient for your landscape needsread more

Just got back from patio town. Last week I was able to buy 1/3 of a yard of rock. Today I was told…read morethey could only sell in 1/2-yard increments. I quizzed the front desk about the new policy and the told me I could get 1/3 yard but would have to the price of a 1/2 yard. What a lame policy. I've spent plenty of money at patio town not anymore. I guess I will keep doing my business with Site One where they sell by weight. At least you get exactly what you pay for. Not open on Sundays but I guess I can wait a day and save some money.

Very friendly and helpful staff. I was greeted and was asked if I had any questions or needed help…read morefinding anything in particular. I responded saying I was just checking out the place and was seeing what they had available. Then I was given some space, which I personally appreciate. The staff wasn't pushy nor did they hover above me. As far as the furniture, they have a very wide selection. A lot of high-end items with build quality that's designed to last. However, there were very few items within my price range. As a new homeowner, I'm on a tight budget and this place just isn't for me. You get what you pay for though. The chairs, tables, couches, etc. all looked great and you could tell they were solid. I would recommend Thomasville if you're looking for quality furniture that looks elegant and will likely last decades.

I ordered my sectional at Thanksgiving the wrong feet were ordered. Sectional was delivered…read moreFebruary 17th. I still don't have the right feet. They've sent the wrong feet again. No customer help. Terrible service. Who knows when they'll arrive. Be ware