It's a nice, clean facility, with loading docks, nice pricing, and discounted truck rentals. But, I…read morewish they also provided an overhead door, so I can pull my vehicle directly into the building and unload.

The storage space is fine, but they are constantly raising rates once you've moved in. My rate has…read moredoubled. It's annoying to see them advertise the same unit I currently have for $50 less per month to new customers. Be warned - your rate will increase 3-4 times per year.

Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.

The lock up self storage is basic storage. Good security. Easy to find and the place is clean…read more The storage units are easily identified and it's easy to get stuff in and get stuff out. We used the storage to store things from my mom and dad as they downsized. We have now finished going through everything. Thanks the lock up. We will be back if we need storage in the future.

I attempted to reserve a storage unit online. First, the person assumed I was a man from my name…read moreand told me the lady (me) couldn't pick up the keys. Second, when I came to pick up the keys, I was told my lease hadn't been signed online even thought it had. Then, once I re-signed the lease (the person working there pushed all the buttons so I have no idea whether what he agreed to was what I had agreed to online) I was given keys and a lock and told all I had to do was make sure my code worked in the garage door, which it did. I returned about 2 hours later, after their business hours (which are only until 5, so good luck if you work a 9-5 and then need help) to put furniture into the storage unit. We had to unload outside the garage in the rain because the truck they rent out was blocking one of the elevators and someone unloading stuff who was apparently upstairs at their unit left their car in front of the other one. We unloaded, took a large couch up and found that the yellow dummy lock that was to be removed before we could move in never was. Thus we had to carry the couch BACK downstairs after trying without help to talk to "Customer Service" who didn't even know what I was talking about when I mentioned the yellow placeholder lock. In summary, don't do it. There's a Public Storage and U-Haul storage facility literally a stone's throw from this place where you'll get much better service. Still awaiting my refund that may have been charged twice since I had to fill out the lease twice.

I needed short-term outdoor storage for a camper trailer in a hurry. Dylan S. was very friendly…read moreand helpful in getting me into an easily accessible storage parking spot that even had a little overhead protection.

I rented at this location for several years. When the roll-up door for my unit needed to be…read morerepaired, I left my key with the office manager. Not only did the door not get fixed, but someone made off with a refrigerator and my hockey gear. When I talked to the woman in the office, she shrugged and said, "That's what insurance is for." I couldn't give the exact date of the theft, so apparently it was impossible to check the security cameras. When I moved out, I discovered that there had been a bad mouse infestation and quite a few clothing items and books were destroyed. I will NEVER trust this business with my belongings again.

I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.

Looked all over for some reasonably priced storage places and found North Star Mini. Public Storage…read moreprices were high and for the size of theirs compared to North Star; this was the better deal. North Star is clean, well secured and has many sizes to choose from. Entered in through security gate, pulled up outside entered another code into the building. Dollies and moving carts available for use. For what we needed, this place delivered. My only suggestion would be to add on line payment options, but not a huge biggie.

Over priced although the property seems to be kept up...not hard since it is cement and steel!…read more The staff are terrible. One guy manning the front desk tried to short change me!