They are only with cash before emergency care. Apathetic. My sweet dog was struggling and I hear…read more"you need to put down a $500 deposit". Care did not start until I received a receipt. Never again

Only goal is to get you to spend more money. From the factory line when they take you pet in the…read moreback to the only way to get in is if you drop your pet off like a load of laundry. We have spent thousands when they where in the old building. It's also a shame they bought and over threw furry kids. They at least treated your pets with respect and didn't over charge.

We had to put my mothers long time best friend down and they were excellent in every way. I can't…read morethank them enough for their compassion and care!

Always impressive. Our cat, Mort, got into a scuffle and was bitten(Probably, not sure about…read morethat). Took Mort in, had the wound cleaned & stitched up. Mort broke the stitching open twice. Dr Patton and Westside ending up keeping him for about a week, Until they thought it he was good enough to go home. Brought him home with specific instructions on post care of the wound. Took Mort in for a check up and he is good to go. the Doctors and staff have a ton of patience, as Mort was kinda a pain in the butt when it came to treating him. Mort is very friendly, but a horrible patient. Thank you Dr. Patton and Westside staff for the care you gave Mort. Mort thanks you too, even though he would not say it.

Hi, this is Asher Owens, White-Faced Cockatiel. I am dictating this review to Earl. I recently had…read morea 2-week vacation here while my people were gone somewhere in their car (they don't have wings, haha). I was in a very nice, clean room and the girls served my every need and demand. I could hear animals making sounds I'd never heard before. It was fun because I felt safe. One day, I think I heard a cat, though. Almost knocked them a star for that.They thought I was pretty and I know that they are sad to see me leave. I miss the girls and I really like this place. I hope I can return very soon. CHIRP!! Lord Asher

Very knowledgeable and very reasonably priced. He's been in the biz forever and sees all of our…read moreanimals when needed. 4 cats / 2 dogs.

Unbelievably awesome service. Not only caring, kind and professional, but very centered in making…read moreall attempts to allow you to understand the difficult parts and diagnosis of veterinary medicine, and what needs be done with your pet. These people absolutely shine, a matured Father/Mother/Son type family oriented vet clinic, where they are centered in giving all the loving care needed to your pet while healing them from an illness, or just giving them inoculations. These folks calmed my heart during tough decisions, provided the care, the peaceful comfort, and the loving concern while offering the professional services that needed to be accomplished. I would never choose another vet to go to, mind you without beratingly attaching any form of blame on others, but just saying. These people are God's gracious gift to the field of Veterinarian medicine. If you see bad reviews for the Steck's here, rest assured those people are pretty low on the scale of being good pet owners.

I love the entire team. I take two different dogs to Weathered Rock and have had amazing…read moreexperiences each time. Also, one of my dogs is reactive and the staff is so sweet and understanding. I truly appreciate their constant professionalism. Lastly, I think that the price is fair and the quality of the care received is far better than any other veterinarian that I've seen.

They've been absolutely wonderful to our pets and to us. We've been going here on and off for the…read morelast few years and every experience has been a good one, even when it's an incredibly difficult time. I'd highly recommend them.

After sending an itemized email of requests for dropping of 2 kitty cats, nothing was done that I…read moreasked for and additional testing was performed that I specifically asked them not to do. I spent $1000 and got nothing for it. I was told that they both had checkups and wellness checks. 2 days later I found that they both had worms. The Dr. took no responsibility for her actions, told me it was a problem with my communication (and said she never read the email), and proceeded to be contradictory in our conversation about the visit results. When I called a few days later (when I found the worms) the receptionist was GREAT when I discussed the issues. I told her I would just reschedule with the other Dr that I knew I liked. The manager called me that night and said they were ending our relationship because "we don't like the drama of your complaints" "I never said we were giving you a resolution" and "At this point, we don't care about your concerns"

I brought my sickly older cat there I called first to find out how much then we get there they do…read morean ex ray and give her shot so the amount went way up all I had was 125 and they would not take a check thank God for family. Will not go back.They were not willing to take a check work with me nothing. I've been a customer of theirs for over 7 years. Have taken my other animals there of which I overlooked the mistake when she fixed my female but didn't check to make sure she wasn't pregnant first and lost all the puppies. I've had enough.

This place deserves a zero for customer service. On 9/12/25, I was spoken to in an extremely…read morehateful and disrespectful manner by their receptionist (the only one at the desk wearing a hat). Her nasty attitude and blatant rudeness were completely uncalled for. Because of her unprofessional and hateful behavior, I will never take my dog back to this sanctimonious, unfriendly establishment again. If this is how she treats paying customers, I shudder to think how she might treat the poor animals. There are far too many other veterinary offices that actually appreciate their clients and treat people with basic respect. I refuse to support a place that allows someone with such a toxic attitude to be the face of their business.

I've been bringing all my pets to this clinic since they have opened. Very knowledgeable and caring…read moreVeterans. If you have a pet that needs assistance because they are sick, you can bring them in ANY DAY to be seen, but you must be there at 7:30 am, and they will work them in. Must leave the animal with them. Good to know in case of emergency. You will thank me...

Knowledgeable, honest, straightforward. Seasonable rates. Recommend for Good care for your…read morefurbabies.

RUDE, UNPROFESSIONAL AND PLAIN HATEFUL. Wouldn't listen, didn't care, hung up on me. Don't say…read moreyou do emergency services if your so worried about your weekends and nights. What a uncaring jerk. Doesn't deserve to have a license.

Great people that truly care about animals very friendly and knowledgeable. You can't go wrong with…read moreCallaway County small animal veterinary clinic.

I took my new cat there today, and Dr. Kitty was excellent. Her staff was so helpful, and they…read moreanswered all my questions. They were very patient with my cat who was nervous about going to the vet. They got her down from the cabinets safely and carefully. My cat was even bribed with canned food and treats! They try to go above and beyond here. I'm so glad we found a good vet! My experience was great .