I had to write a compliment to say the Mlily Mattress company has the best products by far. The new…read moreFusion Luxe Cal King mattress and pillows we purchase are very comfortable and cool. The King size pillows are very comfortable. I no longer have neck and back pains since our purchase, we love it. I just want to give a big "Thank You" . I told my physician my neck and back pains are gone. I recently purchased another Fusion Lux Cal King Mattress as a Christmas present for my daughter and her husband and they are very happy.. Thank you Jenny for all your help, you guys are the best. Roger

Awesome experience at the Mlily store in Farragut. John is exceptional! He makes sure there are…read moremasks and hand sanitizer available. He follows all protocols. Not only that, he will make sure you are happy. I bought a mattress that did not fit my needs, and without hesitation, he made it right! Excellent protocols, product, and service. I couldn't ask for anything more!

My husband and I were very pleased with the service that we received at Mattress Direct. Whitney…read morewas very knowledgeable in all things related to mattresses and did not try to oversell or sell the most expensive one they have. She answered all of our questions and we left feeling good about our purchase and would definitely go back for future needs for bedding. THANK YOU! Tim and Loretta Houck

My husband and I were not looking forward to shopping for a new mattress because the last time we…read moredid, it was overwhelming and very expensive. What we thought would be our first stop of looking for a mattress turned out to be the only one we needed. Everyone was friendly and Whitney listened to our concerns and directed us to the right mattress for us. There was no pressure and we went home to think about it and check on the reviews of the mattress we were thinking of. When we went back to purchase the mattress, they remembered us. The entire experience was pleasant and we were happy to support a local, small business.

Micheal T- delivered my boxspring today and he is a very nice guy. I would recommend him and go…read morecheck Bed'r Mattress if they need something or at least he is willing to help. Thank you very much Micheal, appreciate your assistance and delivery of the item quickly.

My husband and I recently moved to Knoxville from San Diego and were in need of a new mattress set…read more We both have different preferences, my husband liking one a little softer than I. We were helped by Dustin, who showed us a few different types of mattresses and then listened as we talked about our needs. I knew right away that this was where we would purchase our bed. Dustin was so welcoming and easy going. We had not planned on buying right away (I am a die hard budget deal searcher) but we came back the very next day and bought a set. Dustin explained every little detail about the bed: the materials, the construction, the warranty, etc. He was so sincere and personable that I probably would have purchased just about anything. Well, we have had our bed for almost a week now and cannot say enough good things. Every morning my husband says "this is the most comfortable bed ever" and I would have to agree. If you need a new mattress, go see Dustin at Bed'r Mattress. He has bent over backwards to take care of us. Not only will you get a great deal on an amazing product, you will also be treated like family (or better)!

Paid over $3,000 for matress that is sinking in the middle and they refuse to make it right. THIS…read moreCOMPANY IS A SCAM. DO NOT LET THEM TAKE YOUR MONEY . I've slept on cheap hotel beds better than this. Bad service. Jim is the worst

We just purchased a fantastic king size plush mattress today from Brothers bedding. This is our…read moresecond mattress that we have purchased from Mitch. We get great individual service, he listens to our needs and fits the perfect mattress to us. We have shopped around in the past and find the quality is unbeatable, and their prices are still incredibly fair. Our last brothers mattress was 18 years old! We highly recommend brothers betting and also their sales manager Mitch. Thanks for a great experience!

We have purchased three or four beds from these people over the past year or two spent thousands of…read moredollars I wasn't gonna go back to him and I shouldn't have so I had a bed with a 10 year warranty on it. They're not taking care of that the salesman that I had Jimmy Welch made promises they set up delivery 2 nice men came out with the bed didn't install it they were told about a return a warranty. They said it would be warranty, but they couldn't take the bed with I can't put old beds with new beds never came and picked it up. Paid $200 extra for having the bed set up. Nobody set it up. Promises made never kept Keven can't even describe what he is Power hungry idiots I'd have to fire myself if I had them in my business and Mr. Roger I don't know where he is. He's like a ghost. He's not watching over his shop. I go into the Turkey Creek store and Jimmy Welch is sleeping on their beds with his dog in the middle of the afternoon I don't get it absolute worst do not and I mean do not buy a bed from this company at any of their stores go elsewhere go to Ashley go to Knoxville wholesale the best bed they have is a Tempur-pedic bed buy it from them, but don't buy it from the the bed store I'm done. I hope you are.

If a new mattress is in your future, I would like to recommend Wayne Adkins, Sales Manager at the…read moreBed Store in Powell, TN. He helped me with the purchase of a Kinesis latex mattress. First of all, he gave me a call when the mattress went on sale, and continued throughout the sale process, answering my questions with his expertise. He cares about his customers and if you have a problem, he treats it as if it's his own. I would also like to give a shout out to Dillard and Brad, the two young men who delivered the mattress. They were so nice and very careful with the delivery, making sure it was placed just as I wanted before they left. Mr. Cunningham should be pleased to have all three of these gentlemen representing his business. I love my Kinesis mattress! Ann W.

Exceptional, no pressure, service. Store Manager, Jarrod Webster, was extremely helpful, polite and…read more(most importantly) patient. Jarrod is genuine and not just trying to "get you in bed". He listens and didn't push "upsale" after determining what we liked. If you're in a need of a mattress, go see Jarrod and be sure to tell him I sent y Not only was our experience with Jarrod great, it was so refreshing, dealing with the two young men, who delivered our base and mattress. In this world today, unfortunately, many people don't even want to work, much less enjoy it. We had the pleasure of dealing with people who, we're not only punctual and did what they said they were going to, they did it with a smile, politeness and kindness. Thank you!!!

This store is truely a " customer oriented" business. they aren't happy until you get exactly what…read moreyou want and you get a great night sleep. we bought a bed that was not exactly what we wanted( it's hard to figure out what you like in 10-20 minutes in a store , once they delivered and set it up we slept on it and decided it was not right for us. we called and they gladly came by and picked it up. we went to the store and picked out another and they gladly re-delivered it. it was much better for us . Jered and Kevin are awesome sales people and we strongly recommend the Bed Store in Lenoir city . free touch less delivery and set up ! we will be back ! big thanks

I have been buying my furniture at Clayton's since the early 90's as have many of my family members…read moreand friends. Their knowledge and customized service is the best in east Tennessee. Family owned and customized since the early 80's. You do not come across companies this anymore. They truly care tI make their customer happy. This is reflected in the follow up. Not just a buy and forgotten...Clayton Furniture has a customer value process that creates customer retention which drives return business. Probably why they have been in business for almost 50 years. Not a big box corporate sale to the consumer, it is a personal touch and will always be my choice.

My aunt and uncle and I went in to look for headboards beautiful furniture way over priced and the…read moregentleman working by himself today was having a conversation with a couple and walked right passed us and didn't say hold on a second I'm with customers and ask if we needed help he finally asked us as we were walking out kind of rude didn't get his name! He said he was working by himself but still not an excuse!

I don't really write reviews unless I feel it's needed and I feel this one is NEEDED. We purchased…read morean expensive sofa set from Sofas & More. One part of the sofa was delivered damaged, unusable. We had a really hard time just getting the manager to replace the broken piece that was delivered. Within a year other parts started falling apart; motor went out, the inside of the sofa was cheap plywood, like cardboard. After the year we contacted the store and they told us to contact Capnip, the manufacturer. We did and sent pictures of the damaged parts. Catnip never responded and I think they have us on a scam phone because every we called, it just hung up. When we called the store manager, he was so rude and aggressive with us. We had to throw one section away because it was completely broken, we also spent about $100.00 to replace the motor on one sectional, and the rest of the sofa is breaking down as well. We can't afford to buy a new sofa as this one was $3,000. Honestly, we've never had a negative experience like this with a store. It's best to buy from a more reputable store, hopefully you will have a better and safer experience than we did. BUYER BEWARE.

I purchased a recliner on 12/7/24, I had the recliner for 4 days and the metal base collapsed under…read morethe recliner dumping me out in the floor. I call Matt, the manager at store and was advised that he could not give a refund or store credit. I took the recliner back to the store drop off and discuss options moving forward. I was told by the lady at the front desk that no one there could discuss options with me and the manager Matt was gone for the day. Mrs. advised me to drive around back that someone would meet me there to unload the recliner. I have been a loyal customer to this store for several years and feel that I was treated poorly by Matt the manager as well as the staff.