This business is a trainwreck, DO NOT USE THEM. I wish I had checked references before I hired…read morethem. They do not know how to read legal descriptions and lopped 10' off the top of my property. AND they pulled one of the existing stakes out!!! Crazy dumb people. STAY AWAY!!!!

Zero stars if I could!…read more I do not know where to even start - very rude customer service, after coming out I never received any documentation - I asked for the documentation a month later and they never responded to me or never sent out the documentation. Over six month after they performed the services I received the official plot with an invoice??? And to top it all off, they are blaming me for the poor communication after never responding to me or sending me my plot. Ridiculous! I would stay far away from this company!!

Virginia Engelsman specifically made our home selling process a breeze! Virginia is a professional…read morewho truly listens to her clients, tells them what is necessary to achieve their goals and assists them as much as she can. By definition she was our realtor, by actions, she was our partner. Virginia possesses amazing character, is consistently a hard-charging remarkable woman who I would recommend without hesitation to anyone who is looking to sell their home. Definitely an expert well versed in her field. She works with military, is licensed in IL and though I get nothing but satisfaction from my referrals she helped another friend sell their home almost as quickly as ours! (2 weeks from listing to sale) vengelsman@ameritech.net

Amber Crawley helped us purchase our first home and we love it. She guided us through the process…read moreoffering advice and answering many questions and phone calls. Would strongly recommend.

Wanted to see one of their listed houses and because my own realtor was ill and not able to show…read moreit, they would not show it to me themselves without first paying them a fee! The house was in walking distance of their office. I wonder if sellers know how they operate?

Beware....Alise Luke made a mistake in regards to a property being FHA approved when it was not, I…read morepaid $395 for an FHA appraisal that should've been conventional appraisal...Due to this, I took longer to close, because I needed a new conventional loan appaisal. She unprofessionally called my lender asking if I "had money" and my lender said "umm you made the mistake and cost my customer $395".... I then called the owner of Homes by Marco, her boss, and he said he would reimburse if their fault. I've tried to contact both to no available about refunding me my $395. I have proof for any future buyers or seller...emails available when considering what broker/agent to go through. Please contact me for more information.

I'm a first time home buyer and going in to the experience, I was nervous. I knew what I wanted…read moreand what my budget was. I contacted the Leslie McDonnell Team since I'd received their postcards in the mail over the years. They were very nice on the phone and sent Joan Meredith out to my home to meet me. Joan was wonderful, she talked to me about what I was looking for and what I could expect during the process of looking for a home. That was almost a year ago. Today I closed on my first home. For nearly a year Joan kept in touch with me, e-mailing me new listings in the towns I'd be interested in living in. We went to see at least a dozen properties in all sorts of weather. Joan never made me feel like I was being pressured or like I was wasting her time. She always has a positive attitude. When I finally found the right home for me she was on vacation, but that didn't stop her. She made my deal happen while she was out of town, which I really appreciated. I'd definitely recommend Joan Meredith and the Leslie McDonnell Team.

This team is phenomenal! We did both a buy and sell and couldn't be happier with our selection…read more Our agent Liz was so sweet, helpful, patient and informative! Liz kept us night loop and has a great team behind her! So happy to be done with both transactions in about 60 days! Thank you!

So good love this place the bremmer team is recommended though they are the best especially the 2…read morelady's Jen and Sally Dawn is wonderful too

Horrible service. They manage the Chesapeake Farms HOA as of 2025 and is unresponsive. I left…read moremessages and sent several emails without a response. She doesn't have a website to make payments to. You have to either send a check or pay via cashiers check to her address in Libertyville.

If you are looking for a property manager who is never on your property and only knows about…read moreviolations through emails of people reporting them to her, then Patricia is the property manager for you. She only managed our property for a couple years and the condition of our property steadily declined over that period. Every new contractor she brought on site cost way more than our established contractors, and she paid for work done with out inspecting the work before cutting the check. Our Association is worse off for her "management ". Think twice before hiring her to manage your property.

We have lived at the 2020 Building for 3 years as of June of 2026…read more The apartments are large, well built, and the management is lovely, repairs are prompt. HOWEVER; Villa Property Management is dreadful. This is the kind of organization typical of America, they are uninterested in their residents. They CHARGE a fee for you to pay rent online. Who even has checks anymore? In the summer of 2025, the single elevator was out of service for over 6 weeks, solely because of deferred maintenance, another Portland property had their elevator out for 3 MONTHS. Their accommodation? For the 2020 Building they graciously provided 3 carts that could be dragged up the stairs! This building has 7 floors, we are on the fifth. We are elderly, we have serious health issues that made that experience very difficult, but we managed. When we requested a rent credit for the out-of-use elevator we got a "no". The elevator needed a new electric motor, it had been in service since 1963! Their decision? Have the motor rewound, not replaced. We are very patient people, but this weekend (Friday Dec 5-7 2025) they decided to have the elevator "serviced" (it was functioning perfectly) on the late afternoon, exactly when everyone was coming home from work! It will be out until Monday, they claim; but Villa Property Management can't be trusted! Again, the building manager and maintenance person are stellar, the apartments are lovely, it is Villa Property Managements that is HORRIBLE, greedy and thinks of their tenants as faceless, worthless, sources of money!

Our townhome association has been managed by Villa for years. Never had a problem. They had an app…read morethat worked well and the responses were good. However they have recently switched to a new app called "RowCal" and it sucks. It is all pull down menus and nowhere to send them any text or explanations. It's probably easier for them, but doesn't help us or improve service.

This review is of Ralph Huszagh, a particular agent at this firm. I rented an apartment from him…read moreat 575 Berry Ave in Grayslake and this was my experience with him. I strongly urge everyone not to work with his as he is an extremely dishonest person. Prior to moving in I was assured all problems would be take care of and that it would be clean and livable upon my move. I fell for it and decided to take the place. Now certainly some of this fault is on me, this was my first apartment and I should have asked more questions and looked at the place with a more discerning eye. Anyhow, the day I moved in was also the day I signed the lease. It was January 3rd, 2015, and as soon as I arrived I started hauling my possessions inside because it was a rainy day and they were all sitting in the back of a pick up truck. I gave the place a passing glance and signed the lease, my fault. Upon further inspection of the unit I discovered that nothing had been cleaned. The old, dirty carpeting had not been replaced, the dirty walls had not been painted, the window blinds looked as though they'd accrued ten years worth of built up filth. A hole in the ceiling of the bathroom had been patched with extremely shoddy workmanship. The fridge had not been cleaned, old food stains abounded, the back of the fridge was moldy (something Ralph denied to me over the phone WHILE I WAS STARING RIGHT AT THE MOLD) and underneath the fridge was absolutely disgusting. All this I discovered after moving in my possessions. I called Ralph and he said the turn around rate between the past tenants moving out and me moving in was too quick for him to clean and he'd hoped the previous tenants would have done a better job. They obviously did nothing. His solution was to ask them to come back and clean, which I declined because I didn't want these strangers in my apartment and if that's how they left the place I knew they would do a terrible job of cleaning if they came back. I spent around nine hours cleaning the place to get it in livable condition, simultaneously leaving a scathing voice mail for Ralph. He informed me that his cleaning service consists of an older woman and her son whom he pays $80 to clean each unit (keep this in mind for later) but refused to refund that $80 from my monthly rental fee. I stayed there a year and have since moved out. I contacted Ralph for my security deposit which took him a full month to mail out to me. Of the $750 I paid for the security deposit I received a mere $151.26. He included a handwritten note (with nearly indecipherable penmanship) explaining his deductions. He wrote it on official looking paper with his address and phone number printed in the letterhead, only these must have changed at some point so he had to black them out with black marker instead of buying new paper. Very unprofessional. I took care of the apartment and even cleaned it before I left, it was in the same condition, if not better, than when I moved in. Now, he did deduct $300 because my girlfriend moved in with me halfway through the year, which I am fine with. I informed him I would be the only tenant and that changed. I am fine with him deducting that, though $300 is an arbitrary number and he gave no explanation for how he settled upon that figure. That would make the total refund $450, which I believe I should have gotten. He deducted $260 for an apartment cleaning fee (remember when he told me he pays a little old lady $80 to do it? Yeah, me too.). That is a ridiculous sum because the apartment was no worse for wear when I left it. He noted that the shower curtain was missing and he had to buy a new one for $8.74. Yes, he did leave a shower curtain there when I moved in, which I took down and threw away. I bought my own, which I also took down and threw away when I moved out. No one wants someone's old, grimy shower curtain and no landlord worth his salt leaves an old, grimy shower curtain and expects to have it returned. When I moved into my new place there was no shower curtain, nor should there have been. He also deducted $20 to re-screen the front door, which he says I tore but I did not, it was torn when I moved in. He charged $10 for a replacement mailbox key, now there's a story in that. Halfway through my living there the standalone mailbox unit rusted out and fell over. It laid on its side for roughly three weeks before anything was done about it. When a new mailbox was finally installed I called Ralph and he informed me that I needed to go to the post office to pick up new keys for it. They gave me two keys for my box. He now says I did not return a third key when I moved out, a key that I never received and that he never saw because I was given those keys directly by the post office. Do not rent here. It is dirty and the landlord is dishonest and petty.

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