I wanted to share some feedback regarding our recent experience working together. While I appreciate your efforts in closing the sale, I was disappointed by a few key aspects of the process. I felt that some important details were not communicated clearly, which led to confusion on my part. Transparency throughout the process is something I value highly, and I would have appreciated more clarity. Once the sale was completed, I also noticed a lack of follow-up. My emails went unanswered, and it felt like the relationship ended after the transaction. Providing continued support even after the sale is something I believe is crucial in building lasting trust and satisfaction with clients. Additionally, I think better coordination with the team who assigned you could have helped streamline the process and prevent unnecessary delays. I understand the demands of the business, but a consistent, attentive approach can make a significant difference for clients. I offer this feedback with the hope that it will be helpful in improving your service moving forward. Clients appreciate not only a successful sale but also the ongoing attention and care they receive throughout the entire process. read more

We were so lucky to find Alex by chance one day while searching for homes in Milwaukee. We felt immediately comfortable with him as there was a genuine kindness about him, leading to a feeling of, oh yeah, we trust this guy already. So we enlisted him to be both our buyer's agent and the listing agent of our home in Janesville. I cannot adequately express how wonderful he has been for us. I have never experienced a realtor who has gone above and beyond in service to us, anticipating our needs and guiding us every step of the way. Moving to a new city as an older adult is super stressful, but Alex has calmly led the way for us, taking one step at a time and making it as easy as possible. He has made the complex understandable and has led the way through the seemingly impossible. He continually checks in to see if we need anything. He is going to be with us on moving day which is a godsend! I would highly recommend Alex for all home buying and selling needs. In fact we have already recommended him to a nephew who will be looking for a home soon. You can't go wrong with a realtor who puts customer service above everything else. It's a rare quality to have these days. read more

I had the absolute pleasure of working with Alex Reid to sell my home in Lake Geneva, and I couldn't be more impressed with his expertise and dedication. From the very beginning, Alex demonstrated exceptional professionalism and a strategic approach to marketing my property. He left no stone unturned, using every tool at his disposal to ensure my home sold quickly and for top dollar. Alex went above and beyond by helping stage the property, organizing stunning photos and drone footage, and even incorporating virtual staging to make the home as appealing as possible. He also reached out to local businesses to spread the word, bringing in more potential buyers and maximizing exposure. Once we were under contract, Alex handled all the details with precision and care, ensuring a seamless and stress-free transaction. His attention to detail and commitment to his clients truly set him apart. If you're looking for a five-star realtor who will treat you like a VIP, I can't recommend Alex Reid enough. He's a true professional who delivers results! read more

Mr. Reid treated my husband and I like family in the process of buying our first home. My father wanted to be a part of this process, and Mr. Reid welcomed him with open arms to ensure that my father was content with any home that we put an offer on. Questions were answered with the utmost patience and kindness as Mr. Reid wanted us to be knowledgeable about what to look for when purchasing our first home. He listened to our needs and helped us negotiate to get what he felt we deserved in the sale and it was a blessing to have someone willing to go to bat for us. After months of searching, countless showings and various offers declined, he brought in another reputable realtor to help finish the work due to the demands of the market. If not for that, we probably would have missed out on our home that we fell in love with. Mr. Reid will be our first call if we decide to sell in the future. read more

Alexander is phenomenal to work with. This was our first time selling a home and we were on a time crunch to get it sold. Alexander provided detailed insights on the local market and recommended specific updates to do on the home before listing. He is very personable, understanding, responsive and approachable with all the questions we had. We took action on his recommendations and had an offer (over asking) on the first day it was listed! That is not a typical scenario for most people, but I believe his expertise and consistent communication helped us navigate the process so much faster than trying to do it on our own. I am very thankful for him and all the people he referred us to for prepping the house to list/show/sell. This was a stellar experience all around! read more

Alex was our realtor for both our main home sale as well as my son's condo. The strategy Alex used to sell our home directly led to an over-asking-price offer on the fist day of listing! This was phenomenal. Alex is very professional and went the extra mile to help us make sure the homes were in great shape for showings and for the closing. If he ever gives you decore or presentation/showing advice, take it!! He is a good communicator, is willing to be flexible with seller concerns and is the right person to have on your side when speakng to the other agents regarding potential offers. He knows how to get the job done. We were very pleased, we highly recommend him and would use his services again. read more

My experience was excellent with Alex. I have been in contact with Alex well over a year looking to purchase a home in Morton Grove for my daughter, son-in-law and grandson so they could be closer to my husband and me and be in the school district that they preferred. Alex knew what we wanted but honored our delays in the process when personal family health issues needed to be handled. We found one of interest recently, contacted Alex and purchased it within a week of viewing. Alex could not have been more helpful and professional during this whole process. The entire process of viewing, purchasing and closing was so smooth. I look forward to listing my Condo with him soon to sell. read more

Alexander Reid with The Reid Group helped our son Logan buy his first home in the Milwaukee area and we could not be happier. As a first-time buyer, Logan needed a realtor who would take the time to educate him, and Alexander was patient, honest, and knowledgeable every step of the way. He answered every question from Logan and from us as parents watching from the sidelines, and never once pushed him toward a house that was not the right fit. The search took a couple of months and Alexander made the whole process feel easy. If you are buying or selling a home anywhere in southeastern Wisconsin, he is the realtor to call. We are sending every family member and friend his way. read more

Our son Logan just closed on his first home thanks to Alexander Reid , and he was outstanding from start to finish. Responsive, straightforward, and sharp on the numbers, which mattered to me as his dad. Alexander guided Logan through a two to three month search across the Milwaukee metro, negotiated a great deal, and made sure he ended up in the right home at the right price. Whether you are a first-time buyer, a seller, or a real estate investor, Alexander knows this market and treats his clients like family. Highly recommend him to anyone looking for a trustworthy realtor in Wisconsin.. read more

We had an amazing experience with Alex Reid . He listened to our needs , planned and executed. He helped us get our amazing home. Throughout the process when we would get overwhelmed he would call us to ask what he could do to ease our concerns. He helped my now husband and I sell both properties and buy our new home. As we all know not an easy task. I reccomend this young men a million times over. He is professional , friendly and easy to work with. Thank you Alex for the amazing job. read more

We worked with Alex Reid on our first investment property and it was a great experience. He is very thorough with his work and very helpful in understanding what you want and then delivering on it. He is someone who is dedicated to his craft and will go far into his real estate career. We will continue to work through him as our first hand experience went beyond expected. Thanks Alex for everything. I hope this review helps others like us. - Harsh read more

Alex was very impressive. I am a busy person and i dreaded the long process of trying to find the perfect home. Alex was able to take time and get to know me as a person, ask the right questions, and figure out exactly what I was looking for as quickly as possible. Alex was able to narrow down homes he knew I would be interested in which helped eliminate the scroll and search time and required minimal effort on my part. He was exactly what I needed. read more

Alexander is very knowledgeable and friendly. He took his time with me and was very interested in helping me to find just what I was looking for. He was always very responsive to all my inquiries and promptly got me showings for properties I was interested in. All of the help he provided was invaluable. I would trust him for all my real estate dealings and I will recommend him to all of my friends. read more

I am so pleased with Alex's professional expertise. In the last three years he has helped me buy and sell and has made the process smooth from start to finish. Alex would call me to provide answers to my questions before I even thought about calling him. He is helping me buy and sell right now. If you want a great agent that guides you like family you need to call Alex. Thank you Alex read more

I'm not sure I have enough kind words for Alexander and his team. We were so blessed to have found Alexander to help us find our dream residence in the Milwaukee area. He went above and beyond in every facet of our search. He's not only a professional but he's also just an exceptional person. I would recommend Alexander to anyone. Thank you for all your help, Alexander! read more

My experience with The Reid Group at Keller Williams Success Realty was one of kind. They were very professional, and honest. I felt that they wanted the best for me. They were also very patient in helping me to find a home I liked. So I recommend them to anybody who is looking to buy a home in Illinois. read more

Alex did an incredible job selling our home. His professionalism, industry knowledge, and positive attitude made all the difference. We highly recommend him for all of your real estate needs. read more

Alex was great to work with. He is knowledgeable and has a positive outlook. He answered all of our questions promptly and walked us through the process as it was our first time selling a home. read more