My wife and I met Stephanie and Beth at an open house a few years ago. I had already been looking…read moreto ditch my agent at the time, mostly because he was not listening to me and he was pushing us towards a decision that he would make, not necessarily a choice we wanted. (We moved from the city to North Shore-a big decision for us as we've been downtown for over a decade, and still love it). Then we ran into Steph/Beth at another subsequent open house. I'd had enough with my old agent's pushy/slime-y salesmanship and we had built a quick and comfortable rapport with Beth/Steph. The decision was clear, for buying in the North Shore, we would begin a working relationship with Beth/Steph. Over the course of two years, they graciously guided us through searching, knowing the whole time we may not end up pulling the trigger for a long time. That didn't matter to them, they weren't hunting for a deal. They were fighting for our best interests, which I love. Never pushy, always helpful and always patient. In my experience, you don't often see that with realtors. You often get the hard sell, desperation mode style of pitching a deal. That hard sell and aggressive tactics tells me as a customer that they don't really care about the client, they just care about their commission. Stephanie and Beth are the polar opposite and we consider ourselves lucky to have had a few chance run ins that turned into a fruitful working relationship. Win-Win through and through. No matter what end of a real estate transaction you're on, Beth and Stephanie have all my praise and confidence in stewarding a client from start to finish.

I was recently commissioned by Highland Park Realtor, Beth Alberts to assist with a home staging…read moreproject for one of her listings. A rather large home with lots of stuff to shuffle about, I was completely impressed by Beth's ability to quickly identify the strengths and weaknesses of the home and determine what needed to be accomplished prior to getting it on the market. Completely hands-on with obvious design sense, she gave great direction and even brought in loads of throw pillows and artwork from her own home to see her vision through. Though I haven't worked with Beth personally on the sale or purchase of a home, I would highly recommend her services. She works fast, has the utmost respect for her clients and thorough knowledge for what a buyer would want to see. Beth is willing to go above and beyond to get the job done. And, here's the proof, because she just announced the house went under contract with multiple offers in only seven days!

The realtor misrepresented our property on two occasions, seven years apart! Both times the " sales…read morepro" lied about the number of deeded parking spaces the townhome would come with. The first when my then 87 year old mother purchased the townhome, the second after my mother had passed. Note to Lackey, this makes closing expensive and difficult.

Friendly & Knowledgeable…read more Contacted Brad Andersen about a property listed in Lake Bluff. We set up and time to see the property shortly after our call. I have seen at least 100 properties in the past 2 years of my search, which means I've interacted with a lot of agents along the way. I would say hands down that Brad is the most knowledgeable agent I've ever met. He is not only knowledgeable about the property he is marketing, but knows the area extremely well. Let's just say that in a few years after I find my home I hope to work with Brad in a different capacity. Selling the home as well.

I've been working with Jane Ehlert for several years now, and she continues to exceed my…read moreexpectations every time. Most recently, she helped me secure amazing new tenants in just one weekend! Jane provided great recommendations on what to fix and update to get faster results, and she was right on point. She's incredibly professional, responsive, and an absolute pleasure to work with. I trust her judgment completely and truly appreciate her dedication. If you're looking for someone who knows the market and gets results quickly, Jane is the one!

No. I drove 2 hours, cleaned, etc. the Broker Judy did not even show. Do not use them. She never…read morecalled. Just stood me up. Cindy referred her to me.

Great experience with Claudio. He was honest and gave us great feedback with every home we saw. He…read morehelped along the way with our brokerage and attorney questions even though he didn't have to. He was super knowledgeable about what to look for and/or avoid when buying a home. He assisted us with purchasing our first home and I wouldn't have asked for a better first experience. Highly recommend.

Claudio is the best. Can't say enough good things about him. He always puts his clients first, and…read morehas best interests in mind. He is knowledgable, patient, honest and always keeps you informed as things progress. Buy/selling a home is one of the largest financial decisions you will ever make. You need someone like Claudio guiding you through the process. He does business with integrity, and goes above and beyond to make sure his clients are comfortable with their decisions and get the best. Highly recommend

We had such a good experience with this office and, specifically, with our agent Heather Fowler…read moreduring the sale of our home. Heather found us a buyer quickly and held our hand through the entire nerve-wracking process. I gladly recommend contacting this office.

My experience with this agency was not as expected and very disappointing. We incurred almost…read more$1,500 in hotel & moving expenses due to a delayed closing - which our agent could have warned us about. Neither our agent nor the office manager were willing to take any responsibility for the delay in our closing. When we signed with them they assured us a sale and smooth closing - and then didn't deliver. Their attitude about this was that is wasn't their problem. I would avoid this agency.

Horrible real estate agent: no manners, zero professionalism, and awful customer service. She…read morescheduled an open house but never showed up, had customers waiting and calling her but never returned phone calls or texts. She ghosts clients. No wonder the house is over 4 months on the market, having no offers, and dropping price monthly. She's not there for the buyer or seller's interest. Never higher her! Worst service ever.