Dr. Claudia Arumala was an amazing upfront, patient and caring physician I was said to hear that…read moreshe was no longer there because she was my primary and I had to find someone else.

I recently wrote a negative review on my experience with Dr. Arumala which still stands, but today…read moreIn want to give kudos to the office manager Kim. She finally called me back and apologized for not getting back with me sooner because she was out of the office. Kim has always been able to solve my issues with staff in the past and I have no doubt that my feedback was heard. She took the time to listen to me and she genuinely cared. Not only did she resolve my issue, she also scheduled an another appointment with another Dr. in the facility. I will definitely give Chesapeake Health Care another chance just because of the way Kim handled the situation. She made me feel like everything was going to be ok, and that means everything to patients, especially when dealing with health issues. I also want to give a big thanks to Christie for calling to check on me after I posted the first review. It's because of the two of you that I will be returning. Thanks once again for all you do and keep up the good work! :)

Awesome! From the staff with check-in, visit with Katie Dennis-NP, check out and with Labcorp for…read morebloodwork, this place is awesome. My primary assigned to me was Katie Dennis, OMG, what a wonderful person. She takes the time and listens and is very thorough. She is such a pleasant person. Wonderful personality and doesn't rush you. This place rocks. If you are in need of a new Primary Care Physician, you must contact this office.

I had to bring my daughter in during a vacation trip nearby because she wasn't feeling well. The…read moremedical staff were fantastic: they were sweet, patient, gentle, and very thorough. They also reliably followed-up with the result of tests done. The registration by phone was also simple enough. The one part that was fine but maybe not 100% was the initial reception. For one, not long before we got there, I called ahead and was told the wait time was at least 40 minutes. I get there 20 minutes later and the waiting room is completely empty, which is a good thing but I don't know why they made it seem like they were busy. I parked right in front at a designated spot and text the number on the sign. I completed the registration by phone. But when I went inside I got a cold reception. I said we were there for my daughter's appointment and then got softly reprimanded for having checked into the wrong Atracare location. Except I followed the instructions right on the sign at the designated parking space, so if that went to another location that's Atracare's doing. It's never ideal when you're walking in with a sick kiddo and getting a cold, scoldy reception. Fortunately things picked up from there. I'm not local to any Atracare but I would go back if I needed medical care in the area. I was really happy with the medical staff, the electronic registration procedures, the wait time, and the cleanliness of the clinical area.

Atracare in Ocean View, DE on Rt 26 1st visit with Lenai Austin DNP was very though, diagnostic,…read moreexplained everything and answered all our questions without hesitation. Lenai was extremely knowledgeable and sincerely cared about our wellbeing! The Type of Care given by Lenai and the staff was above and beyond our expectations! A1C test was given with immediate results New prescriptions were electronically sent to our provider We are excited to have found Lenai and Atracare in Ocean View Make an appointment if you are looking for a new PCP, you will be glad you did!

They rescheduled my surgery multiple times. I sent a message through their website. I told her I…read morestill wasn't 100% from that mysterious "flu" that had been going around, and that in the meantime, I had been notified that my dad had died, and that I'd call her when I was ready to reschedule. I got back in here just a bit ago and I had a voicemail message that it was the 'fourth time she had called and left a message'. No name. No company name. So I had no idea who was calling or for what. Called the number back and found out it was this place. Dr. Said's scheduler got on the line and told her about her message she left and that I didn't appreciate and did not care how many times she called (she should have taken the hint if nothing else) but that clearly she hadn't got my message that my dad had died and I'd call when I was ready. I went on to say that at this point, I felt harassed and to delete my number and never call me again. I hung up. The couple of times I saw Dr. Said, I never had an issue. His scheduler acts as though she gets a percentage of every surgery he does! If I keep getting rescheduled, clearly he has enough work to keep him busy, so why is she so pressed to get ME on the schedule when everyone else's surgery is a priority over mine? I'll never go there again and tell everyone with a pulse not to go there either if they get stuck with Dr. Said's scheduler.

The 1st front desk girl needs customer service training. The other young lady with the dark hair…read morewas kind and more professional. Everyone else we had any interaction with was kind with excellent customer service. The physician was excellent, very knowledgeable, feel very comfortable with the physical and the physicians aids explanations of everything. The entire visit would have been great if it wasn't for the 1st front desk girl and her unprofessional customer service. I would have given more stars, but if the front of the office isn't right it can stress a patient, which can male there blood pressure higher normal during the visit. I've been here before with other patients and never had any issues until today, which upset me with the light hair front desk girl.

For 20 years West OC Injury and Illness has taken great care of me and my family. The staff is…read moreawesome, especially Cynthia Randolph and Dr. Crisanti!

The office woman was so rude ( chunky red head with tattoos), don't know if she was called in on a…read moreSaturday or if she was having a bad day or what. But don't take that out on people that aren't feeling well at your window. Maybe be a little nicer to people and they won't be rude back to you. You really should get a different job because this isn't the one for you sweetie cause you are definitely a rude ass.

We highly recommend this urgent care! We visited twice today. My daughter with infected finger, and…read morethen my granddaughter fell off her scooter. They are quick, and very professional, and located a few minutes from Treasure Beach, in Selbyville. Great urgent care!! Thank you for your great service!!

Sites for first time these spanking new Medical Offices. They just moved to the new facilities,…read morethey had some moving issues with their systems no printers working. Very clean and a professional staff from reception to check out. I had a very good experience with a thorough examination and I was impressed with the practitioner, she was very knowledgeable on all areas of the specialty. She seemed to care about the patient and that made me very comfortable with in her care.

Check In For Appointment. This Center Is Very Good. Good Advice, The Best Of The Best…read moreEndocrinologist In The Area.