Sometimes having a loved one with heart problems can be a traumatic experience. When advanced it…read morecan put your family on an extreme emotional roller coaster that you can't get off and find yourself pleading for mercy from a higher power and looking for miracles in modern medicine. It is an unbelievable blessing to have a doctor that communicates on your level, explaining the situation we are now in and what we are doing to get to the next level. When it was touch and go, our doctor lived at the hospital for days making himself available for necessary treatment, calling in his team for middle of the night surgeries. Then on to explanations, detailed as I wanted in layman's terms to really understand what was happening to my other half. Never short on time, always keeping me informed whether by his repeated phone calls to update me or hospital visit. Encouraging but realistic. He would laugh when I'd tell him that to me he was next to God, but those are truthful words. He was holding my beloved's life in his hands. Staff at the PRMC ICU could not have been more qualified and efficient in their care, always checking and charting and knowledgeable of the current condition, paying utmost attention and ready and willing to answer my questions on the wall of monitors charting each vital tied like multiple umbilical cords to my husband's body. Never to interfere with their work that was so important, but needed by me to manage control of my emotions and help eliminate some of the fears. They are angels of mercy in my eyes. Always positive, caring, watchful over their patient. The nurses also sang the praises of these doctors without reservation, they loved working there because of them. Truly a great team. All interaction was so respectful of my husband, tender to our feelings, careful knowing how fragile we both were in this horrible situation all the way through to the end. A simple 'Thank You' to them would never be enough for their support given at a most difficult time. I could not have asked for better and am completely satisfied that every effort was made to bring us to a peaceful ending, which they did.

Terrible call center, who make the appointments, and have no accountability. I made an appointment…read morethree months ago (today was the soonest I could get in) for the MedStar Shah Medical Group at Annapolis Endocrinology Medical Center. I called a month ago to confirm my appointment (and they had it then), but when I called yesterday to double-check, I was told they did not have an appointment for me. The lady at the call center I spoke to put me on hold for over ten minutes saying there was a problem and she needed help. When she came back on the phone I was told that it was their error-someone there started a chart for me but never put the appointment in the system. Strange that I was able to confirm my appointment back in June. The call center sent a note to the actual office manager asking her to call me back. I called back to the call center to try to talk to someone higher up. I was then told that the office manager would not be calling me back because it wasn't her problem. When I asked to talk to the call center leader I was put on hold and then told they were in a meeting. I was furious and told them that I better hear back from them before they left for the day, but, surprise, I never received a call. The next appointment available isn't until December. So, because of their error, they expect me to wait another four months. This lack of accountability is unacceptable.

Dr. Makonnen has no respect for women. He diagnosed me with a condition and refused to explain what…read morethe condition was. Basically told me to just accept his diagnosis without question because he was the doctor and I am not. I was warned by others but decided to give the office a chance anyway, that was a BIG mistake. Office staff was just as condescending as the doctor. Worst doctor visit EVER!

From beginning to end Dr. Parker and her staff treated my daughter and I with care, attention and…read morerespect. Jennifer, the Office Manger is the friendliest, most personable professional I have ever encountered! She is attentive, and everything is taken care of. From refreshments, to billing and making sure your next appointment is scheduled, she is on top of it all. I love the informational sheets and goals that are printed out at the end of each appointment reminding us of goals and vital information we discussed with Dr. Parker. Dr. Parker is enthusiastic, a terrific listener and you can tell she truly cares about the health of your child. I've never experienced a practice such as this and I would recommend this practice to any one seeking to feel supported throughout their journey to living a healthy life for their children.

This practice is exactly what we were looking for to help our daughter. First of all,Jennifer…read moreresponded promptly by phone and email to my request for an appointment. Shes kind and friendly,and answered all my questions about the practice,immediately felt we had chosen the right place.Dr Parker shows such empathy,is thorough in her questions, exam and never once made us feel rushed or like we were just a number. She listens!The office is comfortable and decorated in a way that you don't feel your at a medical visit. Definitely recommend this practice to anyone in need of a pediatric endocrinologist.

DO NOT RECOMMEND THIS PRACTICE!!!! I am a Type 1 Diabetic on an insulin pump... my insulin pump…read morebroke Sunday night (7/1) so I sent the office a MyChart message (this is how they communicate). I knew it wouldn't be answered until Monday morning. I had no back-up supplies for this situation... I called first thing Monday morning also to make sure they got my message and to also tell the receptionist what was going on. I told her I was a patient of Dr. Onumah and my insulin pump broke and I had no back-up supplies... I asked her to ask the doctor if she could call in some insulin pens for me to use until I got a new pump.... I thought I got the point across that this was an EMERGENCY.... guess not! I did not hear back ALL DAY..... Around 4pm I finally called and the office was CLOSED!!! I got the answering service and asked the gentleman to page Dr. Onumah as this was an emergency. She calls me 20 minutes later and says "what's going on?" When I tell her, her reply is "Well did you call the office?" Why yes, I did. Then her response was, "Oh I haven't checked my inbox all day..." WHY? It's just mind boggling that this office was so careless about my life in this situation... I literally need insulin to stay alive... How does that not register as an emergency? Regardless of if the doctor hasn't checked her messages, the front desk person I spoke with should have alerted her that I had no supplies and no working insulin pump... I am so disappointed with how I was treated and will not be returning to this practice. Be warned, that if something like this happens to you, don't waste your breath... call your PCP instead. Luckily, mine came through with some samples to hold me over until I get my new pump...

If i could give this facility zero stars I absolutely would. Dr Ounamah puts very little effort…read moreinto her ppatients. I was sent to her by my primary doctor because of extreme fatigue. When I got there the fromt desk was rude even rolling their eyes in front of me. That was the first clue that I should not be there, but I still thought I could get some answers from this doctor.Dr Ounamah spent a total of 5 minutes with me.I had blood work from my doctor that I was told could explain my fatigue. She quickly told me with barely looking at the numbers that there was nothing wrong with me and that there was nothing wrong with my hormones! that it was all in my head. I told her that more detailed thyroid tests are needed, but she did not want to test anything else. I could not believe how dismissive she was and how rude. Worst medical practice ever!

Top notch care! They really care and are very professional. My family has been going to them for…read moreyears. Dr Owings is fantastic and the office is so responsive and helpful.

Amazing customer service!!! Dr G is AWESOME!!! My son is 21 and maxed out at Children's Hospital so…read morewe had to find a new everything. The Dr is younger and has a fresher outlook on things. My son is diabetic and epileptic as well as on the Autism Spectrum. We are very happy the staff is great too. Easy scheduling appointments and all the staff is friendly

I can easily reach the doctor, I feel comfortable discussing anything and she is very knowledgeable.read more