I visited here back in January when I took my Boy Scout Venturing Crew to Beech Mountain for a…read moreweekend ski trip. The staff here is excellent! We rolled in first thing in the morning and they had our entire crew of kids (8 youth), equipped and out the door in less then 30 minutes! Staff was knowledgable and the rental equipment is top quality for rental gear. The only real negative I could say is that you can not get step in bindings with snowboard rentals but this is fairly common when it comes to renting snowboard gear. Would also be nice if they rented helmets.

From the owner: The 2022/23 Ski Season is in full ON mode and we have the gear to get you out on the slopes…read more Whether you ski or snowboard, we have rentals, clothing, gloves, hats and accessories to outfit you and keep you warm.

I called prior to the weekend and asked if I needed a reservation and was told it was fine to…read morewalk-in too. We walked in on Friday night around 9pm and was greeted with friendly and fast service. They also made sure our gear fit well (boots). I was wondering why they were not as busy and the other place nearby was packed but I'm not complaining about that. We were very pleased with the rental skis and boards and will definitely go back again. The service was equally friendly and fast when we returned our gear when we were done. Highly recommend.

We made reservations. Reservations mean nothing. They were out of everything when we went to pick…read moreup our equipment and left us scrambling.

Stopped at Alpine Ski Center as a trip leader for 8 scouts. The staff got us in and out quickly…read morewith some good quality rentals. Would have been 5 stars except for a few minor issues. First on the last day I decided I want to go snowboarding. I stopped in at 5:30pm to pick up a board, boots, and pants. I was told I would have to wait till after 7:30pm to pick up my rentals or pay a little extra for a twilight rental. I second small issue I had was with the rentals themselves. Most of the edges on the boards and ski's were pretty beat. All in great need of edging. That said they are rentals and I have seen this as a pretty common problem. Also with the rentals they didn't have any pants in my size and I managed to get the last set of boots in my size. Could be perfect with a few small adjustments.

We arrived early to rent skis and boots and they were out of almost everything. The staff was…read morefriendly but if you are going to have a ski shop right at the bottom of the ski resort, maybe you should order a bit more.

Fantastic place to rent skis or anything you may need. Service is great and rentals are so much…read morecheaper than the ski resorts. We always rent from them. Highly recommend Ski Shack.

Great service! Great prices! Very satisfied! Trevor went above and beyond to make sure our…read moreexperience was wonderful! Informative and helpful! Highly recommend! Thank you Trevor!

In our experience, White Wolf Lodge was extremely dishonest and had terrible customer service…read more Important items were misplaced by staff, which led to an interaction that never should have happened. Instead of taking responsibility, they denied the situation entirely and claimed it never occurred, even after later evidence showed otherwise. Rather than attempting to resolve the issue professionally or offer an apology, they escalated it unnecessarily and refused to make things right. The lack of accountability and poor communication only made the situation worse. Overall, this was a very upsetting experience, and we would not recommend this place based on how they handle mistakes and treat customers.

We dropped into this store on a whim to see what their rental prices were for equipment! Needless…read moreto say, we saved between $10-20 per day, per person on rental equipment over the resort without the high deposit. The staff were super kind, knowledgeable, and helpful! The sweet cashier that signs you up for the equipment is amazing! Her whole family works here! The gift shop is cute and we ended up with some souvenirs that were also way cheaper than the resort! The equipment was all in good shape, no smells, helmets looked just about new! Overall, we would recommend many times over versus renting from the resort! They are open long hours for returning gear! They had fudge and BBQ there, but we never ended up trying it. Smelled good though.

After waiting in line for over an hour, the employees equipped my kids with boots that were way too…read moretight. The kids insisted they were too small and the guy INSISTED they were right while only footing one foot. We got up to Beech Mountain for their lessons and my daughter couldn't even get her boots on. The instructor agreed they were too small but couldn't help us get equipment in time to take the lesson so we gave up two lessons and they wouldn't even reimburse us for the equipment, which we returned less than an hour after we rented it. The experience with this place ruined our day and cost us a lot.

I haven't been skiing in forever, and because our holiday cruise fell through, we chose to do a ski…read moretrip that was within driving distance to Atlanta, GA. Little did I know, or maybe I just forgot, that my girlfriend frequented ski resorts growing up, but hasn't been in over a decade. Having done extensive research, I chose Beech Mountain. This is a resort town and the surrounding areas felt like we weren't in the U.S. The quaint village was so welcoming and relaxing and it was amazing to hear several different languages at this resort - Ukrainian, Spanish, Italian, Russian, and more. We arrived after it had snowed so it was the perfect winter escape. I recommend renting your equipment, if you don't already have yours. We chose White Wolf lodge to rent our skis, poles, and boots and the process was quick and the workers were friendly. Heading to the mountains, we decided to do the twilight and the entire resort and property felt like a real vacation overseas vacation. They had various buildings and houses that operated as standalone restaurants, rental shops, and more. Additionally, we were so excited to be there we didn't realize we got on the wrong lift that took us up to the very top for a black diamond slope. Because I haven't been skiing as much as my girlfriend, I took her lead and followed her, which was a big mistake. Let's just say I have never had more fun then wiping out face first in front of experience skiers and snowboarders. Once we eventually made it down the slope we found a more user friendly slope that we conquered with perfection and then we upgraded to intermediate slope. We continued skiing for several hours and the night time views from the lift were stunning. The pictures here don't begin to reveal how beautiful it was. SIDE NOTE: for any beginning skiers, it is not as intimating as you may think. Just be confident, listen to instructions, and by all means don't be afraid to fall.

Great time so far . Not Much snow this weekend and the…read morechecking process is kinda cumbersome. People have been friendly and the bar is well stocked . Tube lift return broke down and had to get refund .

We had such an amazing trip skiing at Sugar and Beech Mountain, and The Ski Shack was a huge part…read moreof what made it so great. Brad and his team are the kind of people you hope to find when you travel. From the start, everything was easy, efficient, and stress-free. The equipment was in great condition, the pricing was very fair, and the location between both mountains made everything so convenient. What really set them apart was how they treated us. We didn't feel like tourists just passing through. They welcomed us like family, took the time to make sure everything was just right, and genuinely cared about our experience. After dealing with the usual hassle of resort rentals in the past, this was a completely different experience in the best way. We had such a great time on our first trip that my husband and son actually went back again a month later and rented from them again. That alone says everything. We will 100% be coming back and won't rent from anywhere else. If you're heading to Sugar or Beech, do yourself a favor and go to The Ski Shack.

Bradly and the team of the Ski Shack are amazing! If you are looking for an affordable rental…read moreplace between Sugar and Beech stop by the Ski Shack. Their customer service and hospitality is incredible. Every time we come into town we rent from these guys instead of dealing with the headaches of the big resorts. Its crazy to read the below reviews, bc these guys have awesome customer service, great prices, super accommodating and knowledgeable. #supportlocal #familyowned #NCStrong