Ken was able to accommodate our schedule very well for the initial visit but I found that his…read moreprofessionalism was lacking. Especially when he requested to use my hair dryer as a way to thaw out our freezer! My hair dryer is dead now (after 30-60 minutes in the freezer). It also took about 3 weeks to get the new part from him and meanwhile we were watching our food and produce to make sure nothing thawed out and went bad. Ken can do the job (figure out the problem) and offer a good rate but I recommend for you to do your homework on what you are looking for in appliance repair.

From the owner: Ken's Appliance Repair has been serving Chatham for decades. Trust the name you know. Ken's…read moreAppliance Repair repairs all appliance makes and models affordably to fit your budget. Looking for an affordable alternative to a new appliance, talk to us about our selection of reconditioned or used appliances. We also have a large variety of new and used parts for fast, efficient service.

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

He showed up when he said he would and took care of repairs to our refrigerator quickly and neatly.read more

Elgin Appliance was the most professional, knowledgeable and prompt repair service we have ever…read moreused. They fixed our washing machine very quickly and told us exactly how the repair worked, what was needed and what to expect. Their service is highly recommended. Their service person was courteous and thorough. This is great old-fashioned service!!

From the owner: Elgin Appliance resolves all your in home appliance repair needs in St Thomas and surrounding area…read more We provide fair pricing and friendly customer service with over 30 years in the industry.

Derrick was great and affordable! He knew what was wrong with our stove immediately and showed me…read more He had it fixed in a 1/2 hour. Again, thank you Derrick!

He's a life saver. My washer died on me on Sunday night. Right in the middle of a load of laundry…read more I called on Monday and had Derrick out within 3 hours. He fixed the washer's problem and another I didn't know about but got it working better than it ever had been. If anyone needs a quality trustworthy appliance repairman there's no one better to call.

I am beyond please with the service Dave provided today on my stove. He diagnosed and fixed the…read moreproblem in under 20 mins. Super nice and professional guy. I HIGHLY recommend this company and the knowledgeable service tech who work there.

The owner (as he announced himeslf to me) made the service call for my stove himself (a couple few…read morelate expected to say the least). He was very nice and respectful when he finally showed up. However, the service was never rendered. It was fine because he said he that he would reach out to someone the could provide the service that was needed (and this didn't materialized either because I never heard from this so-called different repairman.) I can't fault "Americare Appliance Reair" for that (I don't think?) What I can fault is him for allowing me to pay him to simply reverse my dryer door (while he was already at my place.) A task that seemed quite simple to do, it although also seemed to stumped is personal abilities. After awhile he said that he needed to get a different bracket from his shop and that he would be by my place early in the morning to finish the job. He answered one phone call from me in the morning but never showed up to finish reversing the door (while he left all of the parts scattered about.) He would not answer or returned any more calls (not even before I submitted the review.) I sent several (friendly) courteous messages (during this time) but to no avail. I waited numerous weeks before submitting my review of this small business owner (to give him the "benefit of the doubt" to make himself whole.) I finally realized the he didn't know what he was doing when I googled my dryer's model number (and watched the video on YouTube. Everything that he needed to do for the job was actually provided on the dryer. He didn't need to get a different bracket at all. He just didn't he know what he was doing for all intents and purposes. I watched the video and troubleshooted the rest for myself. He really should feel bad and should mail my money back to me? I sure he that understands that is was wrong and that you all dailed into these reviews... good luck to you all.

They're okay, until they don't know how to fix something; then they just don't return your calls…read more We have a Samsung fridge that has been giving us problems. Earl E. Austin's came out three times and did different fixes. None were permanent. Now they won't return our calls. That's no service at all.

From the owner: Earl E. Austin & Son Ltd. has been the destination for sales and service of all major appliances in…read morethe Chatham-Kent area for more than 50 years. Our experience and expertise have made the difference. Since the 1940s, Earl E. Austin & Son Ltd. has brought the community quality products and service.

I would give Joel and Grounded Repair an A+++++. I don't believe there is anything he can't fix…read more I had him repair the following items here at my house; 1) my stove (the broken part is no longer made - he had to solder and repair the old part. 2) my dryer - broken belt 3)repaired my broken over-the-range microwave 4)replaced my over the counter lighting in the kitchen 5) replaced 2 broken smoke detectors. Grounded Repair is now my go-to company. Joel is very prompt, professional and knowledgeable.

I was very impressed with Joel. His service cost was vey reasonable and he diagnosed the problem…read morewith my fridge. I was worried it was the condenser - turned out to be a fan. Price was very reasonable and I'm glad I did not have to replace my 10 year old fridge.